Download Assistant Help

What section of the Download Assistant do I go to/use to download Adobe Flash Professional CS6 trial?

Hi AstroCPPSa,
After Adobe Download Assistant is installed, you can start it at any time and select a product to download at the bottom of the window. The list updates as new products become available to download with the Adobe Download Assistant.
Please refer : http://helpx.adobe.com/x-productkb/policy-pricing/download-assistant-faq.html#main_How_do_ I_download_a_trial_version_of_Creative_Suite_or_Elements_software_

Similar Messages

Download assistant isn't showing me any products to download. Any advice?

I have download the Adobe Download Assistant, and it installed successfully. When I open it, in the bottom left where it says "All Products", "Show me: select products", the drop down menu won't open. The screen under "Products you may like" is also blank. I'm trying to download the free trial of Acrobat XI. Any help will be greatly appreciated, as I can't find a phone number to call Adobe Customer Service.

Download Assistant help please download Adobe Acrobat XI Professional from Download Acrobat products | Standard, Pro | XI, X.

Trouble Installing Adobe Download Assistant! Please help!

Hi, I'm trying to download Adobe Download Assitant of my Mac so I can get my free trial of Photoshop. I can open the .dmg thing and double click on "Install Adobe Download Assistant" but when the bar that reaches the end on the installation window, nothing happens. Please help.

Without any specific errors I would recommend reviewing Troubleshoot Adobe Download Assistant.

I downloaded Adobe Acrobat XI Pro - I signed in and now all I get is the Adobe Download Assistant with a prompt to keep downloading the program or help page.

I downloaded Adobe Acrobat XI Pro - I signed in and now all I get is the Adobe Download Assistant with a prompt to keep downloading the program or help page. How can I launch the actual program and not the Assistant?
Under the download or application file I only have the Assistant program

Moving this discussion to the Acrobat Installation & Update Issues forum.
Isabellasf have you ran the installation files which were downloaded? By default they are downloaded to the download folder within your User folder.

Cannot Install Adobe Acrobat Pro via Adobe Download Assistant - Please Help

Hi Guys,
Please can you help I am trying to download the adobe acrobat pro trial via the adobe download assistant but cannot get the download to complete successfully.
Everytime I try and download the file it freezes when almost totally downloaded (less than a minute remaining) and eventually returns an error saying:
Error extracting teh product installer (Error 101). Check for available disk space on your system and try downloading the product again. I am trying to install to the desktop on a drive with 600GB free!!
Please help, I have downloaded the ADA through google chrome on a machine with windows 7 (64bit)
Thanks
Mike

Try this:
Direct Download Links for Adobe Software
Though if the extraction fails, you may face that same issue again. Store the fiel in a different location and do a littel housekeeping. You could well simply be running out of temp space or have a permissions problem on your temp folder...
Installation Preparations
Mylenium

Help !I keep getting error 101 from the adobe download assistant !

My operating system has been giving issues since I bought but I just wanted to be able to do my class work on it, I have had to restore which caused me to lose my CS6 afte I successful was able to extract and install it. However since my last restore i was not able to do so i have tried three times and have restored my pc about the same about since I open it on Christmas day. I have has little issues not so many issues just few glitches but i have issues with this because i will not extract it all and I am pretty sure I have enough disk space with 401 gb left. Please help me thank you.

Hello,
try:
http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html

Adobe Download Assistant error 107 help

Hi, I've spent the last few hours attempting to download AE trial but to no avail. The download assistant keeps bringing up error 107, I've sompleted solution one and restarted it several times, I've cleared cookies, I moved the location to the desktop instead of Program Files (even though I have admin rights) but it still brings up the error message. Can anybody help? I'm using Windows 7.
Thank you, any help would be greatly appreciated

@jl200,
What software are you trying to download?
Error 107 indicates that your the Download Assistant is unable to communicate with Adobe.com
Have you had a look at the following document? See Solution 1, which normally resolves error 107. http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1
If this does not help, could you also tell us some more details about your computer and network. Windows or Mac? Do you connect to the internet via a proxy server or a software/hardware firewall?

I'm trying to download AE 12 trial but can't after a few hours, the download assistant keeps bringing up error 103 I have a Mac OS X 10.9.3, please help, thanks

I'm trying to download AE 12 trial but can't after a few hours, the download assistant keeps bringing up error 103 I have a Mac OS X 10.9.3, please help, thanks

Cred2029 are you utilizing the process listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install the After Effects trial?

Help with downloading "Adobe Download Assistant"

Heyy,
I was downloading the free trial of Adobe Photosho CS6 and I clicked "Download Now" to get Adobe Download Assistant.
Abdobe Download Assistant shows up in my downloads folder but I can't open it, no matter how many times I click on it.
On the website, it says it would open immediately but it didn't.
My laptop is Windows Vista.
Is there another way to open this file?
Any help is appreciated,
Thank you.

hey tsoichitsoichi
You might have some UAC(User Account Control) , please check the setting fo it.
Follow the link below to get more info on UAC,
http://windows.microsoft.com/en-in/windows-vista/turn-user-account-control-on-or-off
OR
Please visit this website for direct download link.
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Please follow the correct steps to download the software.

I have downloaded adobe download assistant but when ever i click on sign in it says 'error communicating with adobe (error 100). please help.

I have downloaded adobe download assistant but when ever i click on sign in it says 'error communicating with adobe (error 100). please help.

Boskou41043636 for information on how to resolve error 100 please see Troubleshoot Adobe Download Assistant.

HELP with update to download assistant

I'm trying to download CS6, but I can't do that unless I download an updated version of the download assistant application (1.0.3 to 1.2.4). When I click "download now" the blue bar runs across as if it's finished, but then nothing happens. What do I do?

Please refer : http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html

Re: Adobe Download Assistant error 107 help

Jeff Wright.
Day 5 after purchase and my downloading problem is still not resolved! Not impressed and I'm out of pocket by $99!!!! If Adobe doesn't live up to its service contract, I'm demanding my money back from the retailer. Maybe I'll start a campaign against Adobe then!
Ross
South australia

Ross have you downloaded other files successfully previously? If you navigate to the same directory/folder are you able to find the downloaded installation files? Which web browsers have you utilized?
I have requested a member of our support team to contact you directly regarding your download difficulties.
I did also branch off your discussion as it wasn't completely relevant to the Adobe Download Assistant. You have indicated that you are not able to utilize the direct download links either which would not generate an error 107.

Adobe Download Assistant, Photoshop Elements 11

Altho' I've tried many times over the past few days, I've been unable to download Photoshop Elements 11 using the Adobe Download Assistant.
I received an email from Adobe inviting me to download Elements 11, with a key to convert the trial version to a full version, which is an upgrade for me. I think this is because I wa never able to download a workable Elements 10. It constantly crashed, and sometimes brought my computer down with it.
I'd love to do download a working version of Elements 10, and have spent many hours trying, but nothing ever results from the Adobe Download Assistant.
Now it's telling me (in tiny grey letters on a black background) "The download product installation appears to be corrupted. (Error 108) Use the 'reset product download button' to try to download it again." Unfortunately, there is no reset product download button to use. I have clicked on a down arrow which produced a selection of whether to restart the download or continue trying with the download already started. I've chosen to restart the download. Unfortunately, nothing has changed on the window, and it is still telling me about the corrupted download.
I have no idea what the next step is or where to go to determine whether this whole thing is a hoax or whether it will download Elements 11. If it does, will Elements 11 work?
Can anybody out there help?

Key please see solution 3 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_3 for information on how to reset the Adobe Download Assistant.
If you continue to face difficulties then you may wish to initiate a direct download of the software. You can find directions on how to accomplish this at http://forums.adobe.com/thread/981369.

Adobe Download Assistant not working after bluescreen

I like to get the trial for Photoshop Elements 10 but the ADA is broken:
Under Windows 7 I already used the ADA to download and install Adobe Premiere 10 successfully a week ago.
Then I tried to get Adobe Photoshop Elements 10 but my system crashed with a bluescreen. The computer is fine again but ADA is not working anymore:
- after startup it doesn't list any (!!!) product to download. The list is just empty
- I can enter my username and password and click login. Then the buttons are greyed out and nothing else happens. I have to kill the application with the task manager then.
- I can apply for a new user account but it greys out and gets stuck like as the login.
- The help buttons lead to empty Pages in the web browser.
I tried to uninstall ADA and reinstall it (two times) but the behaviour stays the same.
I tried to find direct download links (the FAQs told me that there should be some) but every download page will use the ADA. I'd be fine with a plain ftp page for the trials. :-)
I'm an IT professional but I've no idea how to get ADA working, wiped from disk to get it reinstalled or to download the trials on another way. Please help.

I will try to install at a different location this afternoon.
The other thread handles a different situation: "... the Adobe Download Assistant launches, asks me to sign in ... I get a nice "Welcome, Steve" message ... and a list of related products below with links to download their trials ... The Help link takes me to an Adobe Download Assistant FAQ page ..."
- I cannot sign in and don't get a welcome message.
- I don't see a list of products.
- The help link takes me to an empty page.
BUT: where does the ADA get the list of products from? Is it online or local? If everything is online where I am blocked (sign in, list, help), I'll check the firewall. Perhaps the bluescreen crash changed something.

Mac CS6 Suite Adobe Download Assistant Error 110, 109, 108

Hello,
I am the IT Director for a Small College Campus and we are having problems with the Adobe Download Assistant in regards to downloading the Mac Adobe CS6 Trials. Regarding specifically the Design and Master Suites. I was able to download the Adobe Acrobat Pro XI trial as well as the Photoshop CS6 trial without problem, but when downloading the full Suite trial, I consistantly first get the 110 error, then if I try to restart the download from where it left off, I get an error 109 or 108. The download typically goes fine until the last couple percent, but near the end I get the error and can not restart the download short of starting over completely, in which case the cycle repeats.
I've done everything in Solution 1 of http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html, with no success. I am also able to download the Windows version of the trial suites, inside a Parallels virutal machine running Windows 7 without error, on the same machine that gives me the error for the Mac version. It seems to only affect the Mac downloads. I tested the same download on the same machine, but off-campus and was able to complete the download, so I think it may have to be a communication error in regards to our firewall, but I'm not sure why it would only effect the Mac Suite downloads. Taking down our firewall completely is not an option.
I have tried multiple browsers to start the ADA install from, as well as multiple machines running different operating system versions (Mac 10.8 Mountain Lion and 10.7 Lion/10.6 Snow Leopard - I'm not sure exactly which previous version it was) with no success. Both computers were on an Ethernet, hardline connection; no wireless. Any suggestions would be appreciated as our production department is starting a Creative Cloud account and would like to be able to use the download manager instead of the direct download links, from another support topic, I have provided them with for the time being, as they can be difficult to find at times, as well as less reliable.
Thank you for any help you can provide.

Creative Cloud uses the Adobe Application Manager as opposed to the Adobe Download Assistant. You are right though the error messages which you are posting indicate a failure of the network connection. Since the same computer works off your college network it does sound like a configuration problem with your firewall configuration.
I would recommend working with the manufacturers of your firewall to determine how to properly allow access. You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which does provide some guidence for general system related errors.

Download Assistant Help

Similar Messages

Maybe you are looking for