Download error 3259

My boss has an ipad, last week he downloaded the 2 entire seasons of 24, and a season of Rescue Me with no problems at all, now he's trying to download a movie and he keeps getting this error. If those shows downloaded just fine why won't the movie download? Our Windows firewalls are disabled by Group Policy so that's not the problem... and our security software hasn't changed since last week when he successfully downloaded those shows so that shouldn't be the issue either. We don't use proxys. He's wired to the internet so it's not a wireless timing out on him issue. He's on the latest version of itunes. He's logged out of itunes store, shut down itunes, and relogged in... same problem. Anyone have a solution to this? He's driving me f'in nuts asking me to fix this "asap".

Interesting ... are you able to set it to Gamer mode?
[What is Gamer mode?|http://support.webroot.com/cgi-bin/webroot.cfg/php/enduser/stdadp.php?p_faqid=1580&p_created=1216306206&p_sid=BW-LVrhk&p_accessibility=0&p_red irect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9Niw2J nBfcHJvZHM9MjIxJnBfY2F0cz0mcF9wdj0xLjIyMSZwX2N2PSZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0P WV4Y2VwdGlvbg!!&p_li=&ptopview=1]
If so, can you download without the 3259 while Webroot is in Gamer mode?
(Wondering here if the last batch of definition updates for your Webroot have made it a bit tetchy ... fingers crossed, if that is what is afoot, switching to Gamer mode might get you past that.

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