Download of Adobe Reader XI

I have downloaded Adobe Reader XI twice. I still cannot open any adobe file on my computer.
I went to help in the Reader file and clicked on adobe plugins. Most of them say "no" at Loaded.
Is this normal or do I need to do something else? Weblink for opening adobe files on websites says "no" at loaded. I am trying to open a document from my bank website, it will not open.

did you install adobe reader? if yes, was there a problem during installation?
if yes, check the installation logs: http://helpx.adobe.com/acrobat/kb/troubleshoot-reader-installation-windows.html or http://helpx.adobe.com/acrobat/kb/troubleshoot-reader-installation-mac-os.html
if no, can your open adobe reader?
if yes, click file>open and navigate to a pdf on your computer. any problem? if no, you need to assign reader to be the default program to assign pdfs.

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Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
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Hi Pat,
Thank you for post it and I wrote to you by email and change my mind want to use this forum... on top of my email is nasty but bottom about fix that problem... but... I change my mind again... I kind of tired of Adobe for many years and I decided to use a different company this time... thank you for your huge to help me, anyway. I want to resign Adobe. Okay, See below what I wrote but not finish but that is end. Alright here is...
oh I can not paste it from my email letter... darn it... Let me figure things out... oh dear i have to typing it...
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wanghuaqiong wrote:
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Download of Adobe Reader XI

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