Download of films from iTunes
Hello all. Decided to try and download two films at the same time. Did not realise that there was not enough memory on my iPad mini. Now have two films trying still to download and cannot erase these films/ stop the download. All the memory is taken up with these films. Can anyone advise?????
Hi
Thanks very much for replying. I can't find how to click on the device in itunes. I use itunes via the app. I also see that I have 18 films from looking in settings but in itunes I only have 4 in the running order. I think even though I have deleted films they are still around somewhere. I only have 464MB available it says. That cant be right with only four films, no photos and no music.
Cheers
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Any suggestions very welcome!Try to connect in recovery mode, explained in this article:
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Before that, back up your device, explained here:
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You can check your warranty status here:
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Welcome to the Support Communities!
The article below will explain how to evaluate how what space is being taken up on your iPad. You may have to backup your iPad and delete some items to make room for the movie you want to download to the device.
iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
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Hey there ajj16452,
Welcome to Apple Support Communities.
From what I gather, your iTunes Store purchase didn't download completely and you’re looking for some troubleshooting suggestions. Take a look at the article linked below which provides a lot of great information that will resolve most iTunes Store download issues.
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It seems that I have solved my issue by performing a full factory reset (erasing all content, something which I had hoped to avoid) restoring from an iCloud backup did not alleviate the issue, I had to set up as a new iPad.
Hopefully anyone else else who has this issue in the future will be able to find this. -
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I am in Thailand, would that make a difference?What is important is how much free storage you have on your iPad not how much storage you have on iCloud ( which must be 17.2 GB of 25 GB).
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