Downloaded a video, have the file, but doesn't show as purchased.

I downloaded a Desperate Housewives episode the other day. My account says I purchased it, but it doesn't show up in my itunes list as purchased. I have a 200M file, but it doesn't have any of the show information with it and it won't play. I just get 43 minutes of gray screen with no audio. I have the most recent version of Quicktime and all the other episodes I've downloaded have worked. (except one other that did the same thing and they had to reset something so I could download it again.) I've been charged for something I can't watch and when I sent a note to the same address that fixed it last time, they said they don't handle technical issues. Has anyone else seen this OR does anyone have the link to send an E-mail to technical support. Apple's webpage is a nightmare when it come to actually getting a human being to help you.

Use the links in the iTunes Music Store itself to tell them of the problem. Or the links under the help menu of iTunes.

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