Downloaded movies disappearing before they are watched and in less that the 30 days to watch them
We have downlaoded movies on Apple TV. They take over two to three hours to download even though we have the fasted wireless router you can buy (bought only 2 months ago) and then after they have been downloaded it is usually a day or two later that we have time to watch them and when we go to view them they are no longer in the available list of movies to watch. So we have been charged for them but never got to see them.
I checked the speeds (coudl not get "speediest.net" but found speedtest.net) adn the speeds were
Download 23.05 Mbps
Upload - 2.43 Mbps
Not sure if that is fast enough but the cable service we have they have rated the service we have as the fastest the provide.
Re the 1 or 2 seconds having been viewed and therefore the "clock" starting on the 48 hours - not sure as all we have ever done is click on "rent" and then it starts to down load and it shows that it will be taking forever to download so we leave it to download. Given it does nto download at the time we "rent it" we ahve to come back to view it another day. We have seen the movie we have rented at the top of the screen the next day or so (have not actuially validated the time from when it was downloaded to see if maybe the point above applies even thought we do not think we are watching it) adn then when we have time to watch it we go back a few days later (this last time was 7 days) and it is gone.
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Welcome to the Apple Community.
Downloads are deleted to make room for something else or when the device is turned off, if you don't want your downloads removing, you need to avoid doing one of the things that will cause this. -
Both my I-Pad and mini I-Pad keep getting dropped off what ever website they are on and end up on the homescreen. This happens randomly and often. What is happening?
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Single songs don't play even though they are synced and work fine on the computer??
I only recently discoverd this problem. Single songs that I synced into my iPod 5th gen just wont play (they used to work before) even though when I check on my iTunes they work fine and even after syncing it again and even reseting my iPod it just wont work. All that happens is that I click the play button on the song the cover art with the timeline pops up for a split second as if it is going to play and then it just goes back to the title menu with the songs name, and nothing plays. This only happens with a few songs that used to work fine but from what I've noticed its only from songs that are pulled out of an album and placed alone (as in I only have one song from an album on my iPod) even though other songs that are singles like that work fine. It's very confusing and I have no idea how to fix it, please help.
Odds are, the tracks causing the issue are bad. When the ipod tries to play a track that has a problem, it skips to the next track. I realize your track plays in iTunes, but iTunes can play just about anything. Just because something plays in iTunes, does not mean it will play on everything else.
Your best bet is to re-import the bad tracks or re-sample the ones you have. In iTunes you can do this by highlighting the track causing a problem then selecting create AAC or MP3 version... whatever options you get. Then take that new track and sync it and see if that fixes it.
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How do we produse a movie where several films are playing and at once on the screen?
We thinking about buying Adobe Premiere Pro for production of movies shown as LED banners on sport arenas. We need to make a customised projects and sequenses where 20 small movies are shown on the screen at the same time. Full screen has a solution on 2560 x 1120 px. Each small movie has a solution on 1280 x 112 px. The 20 movies filles up the total screen. Is this posible and an eacy thing to do in Adobe Premiere Pro? And wich functions do we use to make this happening?
Hope you understand the question. Thanks.If you are going to do this on a regular basis, here is one way to handle it....
Create 20 different sequences at 1280X112.
Name them for the track that they will be on in the "Main" sequence.
Then, place a unique photograph on each sequence (or a different colored matte), stretched out to a long enough duration to cover the amount of time you need to show the movies. Something you can identify easily. This is just to get it set up for you to be able to adjust the 20 video windows on the "Main" sequence.
Now, create a "Main" sequence of 2560X1120.
Place each sequence into the main sequence on the track it is named for.
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i just upgraded my pc to windows 7 and itunes to 10.4.1, but i can't see the menu items at the top left of itunes. they are there, because if i move my mouse over the area where they should be, i see and can select from the drop down menus. this problem also affects my music library; i cannot see the individual song names/artists/etc, but if i double click on the blank line it does play the song. the app library and video library seem OK, only the music library is a problem. also, when i connect my iphone, it recognizes it, but the main screen for my device has no words on it, just a picture of the phone.
Hi, Sanjiv - My son fixed this problem for me by showing me that in addition to the visible volume slider at the top left of the iTunes window you also need to pull down the blue airplay menu right alongside that volume slider (the little blue box with the triangle). When you pull down that menu you will see volume settings for "computer" which controls the built-in speakers, plus a list of the other external speakers you may have set up using Airport. When I did that I saw that the volume on "computer" was right down at zero levl even though the main iTunes slider was at full level. When I selected the "computer" under "single" or "multiple" options and adjusted the volume it came back up. It worked for me, I hope it solves your issue too. Best, John.
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so basically the official apple headphones work in other iPads, iPhones and computers but they won't work in my iPhone 5. So does this mean there is an issue with my jack? But why do any other alternative earphones work and it's just the apple ones which don't? I'm a little confused and really I'd like the proper ones to work because they produce the best quality sound. Help please!
Could be a contact problem. There are certain places inside the headset port where proper contact is needed for the various functions the Apple headset has, for example the Remote/microphone unit that cheaper headphones don't have.
You should have your phone checked by an Authorized Apple Service provider or by visiting an Apple Store next to your place.
iPhone - Contact Support - Apple Support
Apple - Support - Service Answer Center -
I am new to Keynote and the newest version was just installed in my apps. I have found difficulty in using audio in a presentation since my presentation plays various audio clips over several slides or movie clips. My solution has been to create movies with my audio (.mov from final cut x) and insert into the presentation. They play in the presentation but I cannot get a smooth transition. The presntation must go to black and I have to double click for every "slide" that is done this way. I am on the verge of going back to powerpoint as my presentation platform. Seems there is little or no flixibility in keynote.
I am new to Keynote and the newest version was just installed in my apps. I have found difficulty in using audio in a presentation since my presentation plays various audio clips over several slides or movie clips. My solution has been to create movies with my audio (.mov from final cut x) and insert into the presentation. They play in the presentation but I cannot get a smooth transition. The presntation must go to black and I have to double click for every "slide" that is done this way. I am on the verge of going back to powerpoint as my presentation platform. Seems there is little or no flixibility in keynote.
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For example, if when I use hotmail, I cannot click on the options that appear in the upper portion of the page. Example, "menu" "help" "log-out". Same thing happens to facebook, so i can't see my notifications, or log out. When i try to click on them, nothing happens. I tried using facebook and hotmail with other browsers, and it works fine. I don't understand why i can't click on certain things with firefox. I haven't recently made any changes to firefox, and it is the lastest version. I also tried uninstalling, and installing again, but it didn't fix the problem.
'''If I run firefox in safe mode, with all the add-ons turned of there are no problems. '''laderamacguy took a look at it and added a black shape over the tab. he suggested i use a different template next time, such as the black template.
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Why is FCPX not allow me to cut both video and audio tracks at the same time?
My separate synchronized audio does not trim when I trim the video. They are connected and synchronized.fulei wrote:
The audio track does not edit along with the video. They go out of sync
Sounds like a different problem than your trim problem in the first post. If your problem is they drift out of sync, we'd need to knoow more about the project and clip properties – including how the audio file you're syncing to was created.
Russ -
I downloaded movies onto my iPad to watch when I was abroad, I synchronised with my laptop and now they are not on my iPad how can I get them back?
If the shows are in fact still on the pad, they will be found in the videos app, not the music or I tunes app. Look there and see if they are still there.
If you don't see them there, go to the searchlight screen ( farthest left home page) and type in the name of one of the shows. If it is on the pad, hiding somewhere, this will find it.
If they are not there, they should not be using up space.
To get them back onto your pad, plug in and sync again. Make sure you transfer purchases first. Before you sync, take a look at the video tab in your I tunes, and check what you want and don't want synced. -
I downloaded an album and most of the songs cut off before they are done
I downloaded an album and most of the songs cut off before they are done. How can i get a refund or credit for this?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
I want open a small hotspot I have three iMac and two iPad 2 but I would like to control everything from one iPad like time and what they are watching o copies too. What can I do? Please help me guys
Home Sharing is designed to work on your local network not across the internet/cloud.
Stuff is accessed under the Computers column where your local iTunes library on a local computer would appear.
Home Sharing would share your iTunes content (i.e. stuff stored in itunes on the computer, not in the cloud) with AppleTV or an iPad etc on the SAME network.
AppleTV2 will not be able to see itunes content on the work computer over the internet. It's not designed to. if the work computer was on the home network it would.
iCloud is in it's infancy and is not a mature product - iTunes TV Show purchases appear on AppleTV, but currently music does not unless you are subscribed to iTunes Match. I find this rather odd to be honest, along with the inability to buy music on AppleTV2. Movies purchased in iTunes are not authorised for iCloud viewing currently either.
Maybe it has something to do with iTunes Match 'getting in the way' - i think they assume you'll use that whereas you really want to be able to access Purchased music from the cloud without subscribing to itunes Match which is overkill for some.
AC -
I rented a Movie and it has been loading for 3 hours now. Internet connection is fine. Have never had a problem with this before. What's really annoying is that the 24 hour time limit is counting down even though we cant watch it. Any suggestions?
The first thing to check would be your internet download speed, you can do this at www.speedtest.net.
HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.
Additionally, your 24 hours don't start until you begin to watch the movie, you have 30 days to start watching the movie. -
Because I have limited internet package on my att iphone 5, I update apps on my computer thru ITunes and then sync them to my phone. The downloads seems to go thru and then install. But when I turn on my phone, the affected apps continue to say they are updating and it never goes away. I do not have wifi but when I am connected, the apps don't update. Help!!!!
Oh my gosh I had the EXACT same problem, and for ages I couldn't figure out how to fix it until today. Here's what I did:
First I went onto my computer, opened itunes, and un-installed tumblr, vine and kik. These were the apps I was having problems with (it said I had them on my phone but, like you, they didn't show).
Then I went to the itunes store, searched for each one, and it said I could update them so I did (just FYI: for tumblr a window popped up saying "please click ok to confirm you are 17 years or older", so I did that also)
When I went back to my phone and tried installing them again (still on my computer), it worked!
I hope this helps, because it was incredibly frustrating. Good luck!
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