Downloading music proxy error

Hi
I have installed the latest version of Nokia Music on my PC. I selected tracks to download and have prepaid. When I try to download each track though I get the error:
The Remote server returned an error: (407) Proxy authentication required.
I am using my work PC and we use a proxy server, the proxy settings are stored in IE (version 7) and I can't find anywhere to enter proxy details in Nokia Music application. Can anyone help me?
Thanks
D

Did anyone help with this? I have the same problem with a work proxy server. When I connect to the internet vie IE, it asks for a password. Nokia Music doesn't seem to let me do this and it gives a 407 Proxy Authentication Error. The Nokia helpdesk just tell me to talk to my IT dept (thanks a bunch...) who obviously aren't going to lift a finger to help. It seems to me I ought to be able to download the Nokia Music files through IE or another browser, but is that possible?
Any help gratefully received...

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