Driver update and bug reporting t

I am wondering what users of this forum think about the idea of a responsi've bug reporting mechanism along the lines of the ati catalist programme in which bugs get reported to the drivers department.
the purpose of this would be for the following
to enable users to report to creative bugs in the software
To enable creative to then identify (and acknowlege) problems early and work towards resolving any that appear.
To enable creative to then offer incremental or updated software on a timely basis.
This would improve users perception of creative as a company that is responsi've to its users and enable problems to be dealt with promptly.
Please try and keep comments relvant to the original post as I think it might be interesting to gauge users perception of this idea
Andy

Vista?
Ooh boy.
http://support.apple.com/kb/TS1538
Good luck.

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