Dump error with GUI 7.1

Hello,
I have GUI 7.1 with patch 6 on my PC. I receive a dump error 'EXCEPTION_ERROR' when I double click on a BI transfer link and can not run the program. On another PC with a lower patch level everything runs fine. I don't think it is caused by a program error but rather something with the GUI. What do you suggest?
Thx in advance,
Ali

upgrade to SP11 available for downloading and working fine.

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             AND KUNAG IN S_KUNAG
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    ENDFORM.                    " GET_OUTPUT_DATA
    *&      Form  OUTPUT_WRITE
          text
    -->  p1        text
    <--  p2        text
    FORM OUTPUT_WRITE .
      LOOP AT <DYN_TABLE> INTO <DYN_WA>.
        DO.
          ASSIGN COMPONENT SY-INDEX
          OF STRUCTURE <DYN_WA> TO <DYN_FIELD>.
          IF SY-SUBRC EQ 0.
            EXIT.
          ENDIF.
          IF SY-INDEX = 1.
            WRITE:/ <DYN_FIELD>.
          ELSE.
            WRITE: <DYN_FIELD>.
          ENDIF.
        ENDDO.
      ENDLOOP.
    ENDFORM.                    " OUTPUT_WRITE
    Edited by: ABHUT on May 27, 2008 11:34 AM

    Dump Msg
    With ABAP/4 Open SQL array select, the output table is too small.
    What happened?
    Error in ABAP application program.
    The current ABAP program "ZFLEXI" had to be terminated because one of the
    statements could not be executed.
    This is probably due to an error in the ABAP program.
    My logic is :
    *& Report : ZDLYDSPHNEW *
    *& Purpose : Daily Godown dispatches with condition valu details *
    REPORT ZDLYDSPH NO STANDARD PAGE HEADING LINE-SIZE 255 LINE-COUNT 30(10)
    MESSAGE-ID SK .
    TYPE-POOLS: SLIS,ABAP.
    CONSTANTS: FORMNAME_TOP_OF_PAGE TYPE SLIS_FORMNAME VALUE 'TOP_OF_PAGE'.
    TABLES : VBRK, "Billing document header detail
    VBRP, "Billing document item details
    MAKT, "Material Description
    BHDGD,
    MARA, "Material Master
    KNA1, "Customer Master Table
    TSPA,
    J_1IEXCHDR.
    FIELD-SYMBOLS: <DYN_TABLE> TYPE STANDARD TABLE,
    <DYN_WA>,
    <DYN_FIELD>.
    DATA: DY_TABLE TYPE REF TO DATA,
    DY_LINE TYPE REF TO DATA,
    XFC TYPE LVC_S_FCAT,
    IFC TYPE LVC_T_FCAT,
    DYN_TABLE TYPE STANDARD TABLE OF KOMG WITH HEADER LINE.
    DATA: P_TABLE(30) TYPE C VALUE 'VBRK'.
    Selection Screen Started
    SELECTION-SCREEN SKIP 1.
    SELECTION-SCREEN BEGIN OF BLOCK B_1 WITH FRAME TITLE TEXT-010.
    SELECT-OPTIONS : S_FKDAT FOR VBRK-FKDAT OBLIGATORY,
    S_SPART FOR VBRK-SPART OBLIGATORY,
    S_VBELN FOR VBRK-VBELN,
    S_KUNAG FOR VBRK-KUNAG,
    S_FKART FOR VBRK-FKART,
    S_WERKS FOR VBRP-WERKS," obligatory,
    S_VKBUR FOR VBRP-VKBUR,
    S_VKORG FOR VBRK-VKORG OBLIGATORY,
    S_VKGRP FOR VBRP-VKGRP, " sales group
    S_RFBSK FOR VBRK-RFBSK OBLIGATORY DEFAULT 'C'.
    SELECTION-SCREEN END OF BLOCK B_1.
    SELECTION-SCREEN SKIP.
    SELECTION-SCREEN BEGIN OF BLOCK B_2 WITH FRAME TITLE TEXT-011.
    PARAMETERS : P_VARI LIKE DISVARIANT-VARIANT.
    SELECTION-SCREEN END OF BLOCK B_2.
    START-OF-SELECTION.
    PERFORM GET_FIELDS.
    PERFORM GET_STRUCTURE.
    PERFORM NEW_DYNAMIC_TABLE.
    PERFORM GET_OUTPUT_DATA.
    PERFORM OUTPUT_WRITE.
    PERFORM GENERATE_OUTPUT.
    *& Form NEW_DYNAMIC_TABLE
    text
    --> p1 text
    <-- p2 text
    FORM NEW_DYNAMIC_TABLE .
    Create dynamic internal table and assign to FS
    CALL METHOD CL_ALV_TABLE_CREATE=>CREATE_DYNAMIC_TABLE
    EXPORTING
    IT_FIELDCATALOG = IFC
    IMPORTING
    EP_TABLE = DY_TABLE.
    ASSIGN DY_TABLE->* TO <DYN_TABLE>.
    Create dynamic work area and assign to FS
    CREATE DATA DY_LINE LIKE LINE OF <DYN_TABLE>.
    ASSIGN DY_LINE->* TO <DYN_WA>.
    PERFORM ASSIGN_VALUES-SELECTED.
    ENDFORM. " NEW_DYNAMIC_TABLE
    *& Form GENERATE_OUTPUT
    text
    --> p1 text
    <-- p2 text
    FORM GENERATE_OUTPUT .
    ENDFORM. " GENERATE_OUTPUT
    *& Form GET_STRUCTURE
    text
    --> p1 text
    <-- p2 text
    FORM GET_STRUCTURE .
    DATA : IDETAILS TYPE ABAP_COMPDESCR_TAB,
    XDETAILS TYPE ABAP_COMPDESCR.
    DATA : REF_TABLE_DES TYPE REF TO CL_ABAP_STRUCTDESCR.
    Get the structure of the table.
    REF_TABLE_DES ?=
    CL_ABAP_TYPEDESCR=>DESCRIBE_BY_NAME( P_TABLE ).
    IDETAILS[] = REF_TABLE_DES->COMPONENTS.
    LOOP AT IDETAILS INTO XDETAILS.
    CLEAR XFC.
    XFC-FIELDNAME = XDETAILS-NAME .
    XFC-DATATYPE = XDETAILS-TYPE_KIND.
    XFC-INTTYPE = XDETAILS-TYPE_KIND.
    XFC-INTLEN = XDETAILS-LENGTH.
    XFC-DECIMALS = XDETAILS-DECIMALS.
    APPEND XFC TO IFC.
    ENDLOOP.
    ENDFORM. " GET_STRUCTURE
    *& Form GET_OUTPUT_DATA
    text
    --> p1 text
    <-- p2 text
    FORM GET_OUTPUT_DATA .
    Select Data from table.
    SELECT * INTO TABLE <DYN_TABLE>
    FROM ( VBRK )
    WHERE VBELN IN S_VBELN
    AND FKART IN S_FKART
    AND VKORG IN S_VKORG
    AND FKDAT IN S_FKDAT
    AND RFBSK IN S_RFBSK
    AND KUNAG IN S_KUNAG
    AND SPART IN S_SPART ORDER BY FKDAT.
    ENDFORM. " GET_OUTPUT_DATA
    *& Form OUTPUT_WRITE
    text
    --> p1 text
    <-- p2 text
    FORM OUTPUT_WRITE .
    LOOP AT <DYN_TABLE> INTO <DYN_WA>.
    DO.
    ASSIGN COMPONENT SY-INDEX
    OF STRUCTURE <DYN_WA> TO <DYN_FIELD>.
    IF SY-SUBRC EQ 0.
    EXIT.
    ENDIF.
    IF SY-INDEX = 1.
    WRITE:/ <DYN_FIELD>.
    ELSE.
    WRITE: <DYN_FIELD>.
    ENDIF.
    ENDDO.
    ENDLOOP.
    ENDFORM. " OUTPUT_WRITE
    Edited by: ABHUT on May 27, 2008 11:34 AM

  • Short dump error report

    What is the purpose of short dump error report generated by the system? What r the major parts/section of this report?

    hi please look through this:
    Whenever any transaction or any process is executed it hits an ABAP code.
    If there is any issue in executing the code the situation is called "ABAP DUMP" or 'Short Dump'
    Transaction ST22 is used to check any ABAP Dump within a given duration.
    U can also fix the issue with the help of ABAP editor (Transaction Code SE38) if u r good with ABAP.
    you can select back to the last 14 days if you are
    running the SAP_REORG_ABAPDUMPS job (program RSSNAPDL) which deletes te
    old ABAP dumps every day, possibly further if you run it weekly or
    monthly.
    sap-basis   sap-basisAll Groups  Ignore this text box. It is used to detect spammers.If you enter anything into this text box, no search results will be displayed.
    SAP Groups > Technical-functional > sap-basis > Message
    About This Group | Invite peers to join this group 
    << Prev thread  < Prev msg  Next msg >  Next thread >> 
    short dump----urgent
    Reply from Keith Lewis on 5/2/2003 3:22:00 AM 
    Good explanation Joy, but it is not only limited to the current day and
    yesterday. If you click on the Selection button you can select previous
    days as well. In fact you can select back to the last 14 days if you are
    running the SAP_REORG_ABAPDUMPS job (program RSSNAPDL) which deletes te
    old ABAP dumps every day, possibly further if you run it weekly or
    monthly.
    Cheers
    Keith
    SAP R/3 Support Specialist
    Information Services International
    Tel +44 1664 41 6178 Mobile +44 7887 627818
    E-mail email@removed
    Archive Page - http://www.ittoolbox.com//I/sap-r3-basis.asp
    Dear sreenivas
    If you receive an error message in the R/3 System log (SM21), or if you
    see
    a terminated update in the update service analysis transaction (SM13), or
    DB
    realated error ,check for dumps using the dump analysis transaction
    (transaction ST22), or choose Tools -> Administration -> Monitoring ->
    Dump
    analysis.
    Transaction ST22 enables you to analyze short dumps from the current and
    previous day.
    The dump analysis function shows you:
    What happened
    What you can do
    How to correct the error
    The dump analysis function also provides an error ID and keywords that you
    can use to search in SAPNet, as well as information about:
    The system environment
    Users and transactions
    Transaction ST22 enables you to analyze the following data:
    Date, time, user, client
    Contents of system and data fields
    Contents of internal tables and application tables
    ST22 is a very nice feature in SAP. This is where all the system errors
    and users mistakes showed up. If there is a problem that you cannot
    solve and you contact SAP support, they look at this area to analyze it.
    This gives us lead where to handle the problems.
    Error analysis
    How to correct the error
    System environment
    User, transaction...
    Information on where termination occurred
    Contents of system fields
    Chosen variables
    Active calls / events
    Internal notes
    Active calls in SAP kernel
    List of ABAP programs affected
    List of internal tables
    Directory of application tables (contents)
    Directory of data areas (administration information)
    Directory of data areas (contents)
    ABAP control blocks CONT
    End of runtime analysis
    i think this would be helpful
    regards
    sravani

  • Getting a program Dump Error in Herarchial ALV

    Hello All,
    I am getting a dump error when I am executing the below program. Kindly help as I am not getting the output. However all the subroutines are getting properly populated with data. Getting a dump error while calling the function : REUSE_ALV_HIERSEQ_LIST_DISPLAY
    Pasted below are both the question and solution. Copy the solution in SE38 and execute it to check out the dump error.
    Kindly help.
    Thanks,
    Vinod.
    QUESTION :-
    Objective
         Hierarchical ALV for displaying Sales documents per customer
    Design
         Create a program that will allow the user to display all customers that have placed Sales Orders in the given date range. The user will have an ability to drill-down to see the sales order items per customer.
         Selection screen fields–
              Sales order creation date (range)
              Customer number (range)
         Output –
              Header –
                   Customer Number
                   Customer Name
                   Total Order value (sum of order values from items below)
              Details –
    Sales order number
    Material number
    Order quantity
    Order value
    Reference
         Tables:  KNA1, VBAK, VBAP
         Transaction – VA03 (Sales order)
    SOLUTION :-
    *& Report  Z_HALV_32722                                                *
    REPORT  Z_HALV_32722                            .
    TYPE-POOLS: slis.
    TABLES : kna1,
             vbak.
    SELECT-OPTIONS: s_cst_no FOR kna1-kunnr.
    SELECT-OPTIONS: s_cr_dt FOR vbak-erdat.
    DATA : BEGIN of ty_hdr,
            kunnr TYPE vbak-kunnr,
            name1 TYPE kna1-name1,
            netwr TYPE vbak-netwr,
            END of ty_hdr,
            gt_hdr LIKE TABLE OF ty_hdr,
            gs_hdr LIKE LINE OF gt_hdr.
    DATA : BEGIN of ty_ln,
            kunnr TYPE vbak-kunnr,
            vbeln TYPE vbap-vbeln,
            matnr TYPE vbap-matnr,
            kwmeng TYPE vbap-kwmeng,
            netwr TYPE vbap-netwr,
            END of ty_ln,
            gt_ln LIKE TABLE OF ty_ln,
            gs_ln LIKE LINE OF gt_ln.
    DATA : BEGIN of ty_hdr1,
            kunnr TYPE vbak-kunnr,
            END of ty_hdr1,
            gt_hdr1 LIKE TABLE OF ty_hdr1,
            gs_hdr1 LIKE LINE OF gt_hdr1.
    DATA : gt_fc TYPE slis_t_fieldcat_alv,
           gs_fc LIKE LINE OF gt_fc,
           gs_k_fld TYPE  slis_keyinfo_alv,
           gt_layout TYPE slis_layout_alv,
           gv_repid  TYPE sy-repid.
    START-OF-SELECTION.
    gv_repid = sy-repid.
    perform fetch_data.
    perform prepare_fc.
    perform prepare_layout.
    perform show_output.
    *&      Form  fetch_data
          text
    -->  p1        text
    <--  p2        text
    form fetch_data .
    SELECT kunnr
    INTO CORRESPONDING FIELDS OF TABLE gt_hdr1
    FROM vbak
    WHERE vbak~kunnr IN s_cst_no
    AND vbak~erdat IN s_cr_dt.
    DELETE ADJACENT DUPLICATES FROM gt_hdr1 COMPARING kunnr.
    LOOP AT gt_hdr1 INTO gs_hdr1.
      SELECT SINGLE vbakkunnr kna1name1 SUM( vbak~netwr )
      INTO (gs_hdr-kunnr, gs_hdr-name1, gs_hdr-netwr)
      FROM vbak INNER JOIN kna1
      ON vbakkunnr = kna1kunnr
      WHERE vbak~kunnr = gs_hdr1-kunnr
      GROUP BY vbakkunnr kna1name1.
      APPEND gs_hdr TO gt_hdr.
      SELECT vbakkunnr vbapvbeln vbapmatnr vbapkwmeng vbap~netwr
      INTO CORRESPONDING FIELDS OF TABLE gt_ln
      FROM vbap INNER JOIN vbak
      ON vbapvbeln = vbakvbeln
      WHERE vbak~kunnr = gs_hdr1-kunnr.
    ENDLOOP.
    endform.                    " fetch_data
    *&      Form  prepare_fc
          text
    -->  p1        text
    <--  p2        text
    form prepare_fc .
      CLEAR gs_k_fld.
      gs_k_fld-header01 = 'KUNNR'.
      gs_k_fld-item01   = 'KUNNR'.
      CLEAR gs_fc.
      gs_fc-fieldname = 'KUNNR'.
      gs_fc-tabname   = 'GT_HDR'.
      gs_fc-seltext_l = text-001.
      APPEND gs_fc TO gt_fc.
      CLEAR gs_fc.
      gs_fc-fieldname = 'NAME1'.
      gs_fc-tabname   = 'GT_HDR'.
      gs_fc-seltext_l = text-002.
      APPEND gs_fc TO gt_fc.
      CLEAR gs_fc.
      gs_fc-fieldname = 'NETWR'.
      gs_fc-tabname   = 'GT_HDR'.
      gs_fc-seltext_l = text-003.
      APPEND gs_fc TO gt_fc.
      CLEAR gs_fc.
      gs_fc-fieldname = 'VBELN'.
      gs_fc-tabname   = 'GT_LN'.
      gs_fc-seltext_l = text-004.
      APPEND gs_fc TO gt_fc.
      CLEAR gs_fc.
      gs_fc-fieldname = 'MATNR'.
      gs_fc-tabname   = 'GT_LN'.
      gs_fc-seltext_l = text-005.
      APPEND gs_fc TO gt_fc.
      CLEAR gs_fc.
      gs_fc-fieldname = 'KWMENG'.
      gs_fc-tabname   = 'GT_LN'.
      gs_fc-seltext_l = text-006.
      APPEND gs_fc TO gt_fc.
      CLEAR gs_fc.
      gs_fc-fieldname = 'NETWR'.
      gs_fc-tabname   = 'GT_LN'.
      gs_fc-seltext_l = text-007.
      APPEND gs_fc TO gt_fc.
    endform.                    " prepare_fc
    *&      Form  prepare_layout
          text
    -->  p1        text
    <--  p2        text
    form prepare_layout .
    gt_layout-colwidth_optimize = 'X'.
    gt_layout-expand_fieldname = 'TST'.
    endform.                    " prepare_layout
    *&      Form  show_output
          text
    -->  p1        text
    <--  p2        text
    form show_output .
    CALL FUNCTION 'REUSE_ALV_HIERSEQ_LIST_DISPLAY'
      EXPORTING
      I_INTERFACE_CHECK              = ' '
        I_CALLBACK_PROGRAM             = gv_repid
      I_CALLBACK_PF_STATUS_SET       = ' '
      I_CALLBACK_USER_COMMAND        = ' '
        IS_LAYOUT                      = gt_layout
        IT_FIELDCAT                    = gt_fc
      IT_EXCLUDING                   =
      IT_SPECIAL_GROUPS              =
      IT_SORT                        =
      IT_FILTER                      =
      IS_SEL_HIDE                    =
      I_SCREEN_START_COLUMN          = 0
      I_SCREEN_START_LINE            = 0
      I_SCREEN_END_COLUMN            = 0
      I_SCREEN_END_LINE              = 0
      I_DEFAULT                      = 'X'
      I_SAVE                         = ' '
      IS_VARIANT                     =
      IT_EVENTS                      =
      IT_EVENT_EXIT                  =
        i_tabname_header               = 'GT_HDR'
        i_tabname_item                 = 'GT_LN'
      I_STRUCTURE_NAME_HEADER        =
      I_STRUCTURE_NAME_ITEM          =
        is_keyinfo                     = gs_k_fld
      IS_PRINT                       =
      IS_REPREP_ID                   =
      I_BYPASSING_BUFFER             =
      I_BUFFER_ACTIVE                =
    IMPORTING
      E_EXIT_CAUSED_BY_CALLER        =
      ES_EXIT_CAUSED_BY_USER         =
      tables
        t_outtab_header                = GT_HDR[]
        t_outtab_item                  = GT_LN[]
    EXCEPTIONS
      PROGRAM_ERROR                  = 1
      OTHERS                         = 2
    IF sy-subrc <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
            WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
    ENDIF.
    endform.                    " show_output

    Everything looks fine with the gt_layout, it is not an internal table, so no need to append to it, it is simply a structure, but you do tell it that TST is the expand field, but there is no field of this name in your internal for the header, so add it like this.
    DATA : BEGIN of ty_hdr,
    kunnr TYPE vbak-kunnr,
    name1 TYPE kna1-name1,
    netwr TYPE vbak-netwr,
    <b>TST  type c,</b>
    END of ty_hdr,
    Doing so should make you program work correctly.
    Regards,
    Rich Heilman
    Message was edited by:
            Rich Heilman

  • Dump error when clicked on text elements in SAP Script window

    Hi All,
    There is an inclusion in SAP Script. I have written the code in driver program. I need to pass the value to SAP Script in the requested position. But when I go to SE71 > Form Name > Change or Display > MAIN Window > Text Elements > I get a dump error.
    Category               ABAP Programming Error
    Runtime Errors         DATA_LENGTH_TOO_LARGE
    Except.                CX_SY_RANGE_OUT_OF_BOUNDS
    ABAP Program           SAPLSTXK
    Application Component  BC-SRV-SCR
    Date and Time          30.04.2014 20:00:08
    Short text
         Invalid partial field access: Length is too large
    What happened?
         Error in the ABAP Application Program
         The current ABAP program "SAPLSTXK" had to be terminated because it has
         come across a statement that unfortunately cannot be executed.
    What can you do?
         Note down which actions and inputs caused the error.
         To process the problem further, contact you SAP system
         administrator.
         Using Transaction ST22 for ABAP Dump Analysis, you can look
         at and manage termination messages, and you can also
         keep them for a long time.
    Error analysis
         An exception occurred that is explained in detail below.
         The exception, which is assigned to class 'CX_SY_RANGE_OUT_OF_BOUNDS', was not
          caught in
         procedure "TOKEN_COMMENT" "(FORM)", nor was it propagated by a RAISING clause.
         Since the caller of the procedure could not have anticipated that the
         exception would occur, the current program is terminated.
        The reason for the exception is:
        In the executed program "SAPLSTXK", the system attempted to access the field
        "ITF_TOKEN" of the type "C" and with the length 255 using the length 272.
        However, a partial field access with a length specification that is
        larger than the field length is not allowed.
    How to correct the error
        Reduce the length used to access the field.
        If the error occures in a non-modified SAP program, you may be able to
        find an interim solution in an SAP Note.
        If you have access to SAP Notes, carry out a search with the following
        keywords:
        "DATA_LENGTH_TOO_LARGE" "CX_SY_RANGE_OUT_OF_BOUNDS"
        "SAPLSTXK" or "LSTXKFRN"
        "TOKEN_COMMENT"
        If you cannot solve the problem yourself and want to send an error
        notification to SAP, include the following information:
        1. The description of the current problem (short dump)
           To save the description, choose "System->List->Save->Local File
        (Unconverted)".
        2. Corresponding system log
           Display the system log by calling transaction SM21.
           Restrict the time interval to 10 minutes before and five minutes
        after the short dump. Then choose "System->List->Save->Local File
    2937 * todo empty comment ???
    2938       if g_tm_open    eq true or     " Section
    2939          g_tm_b_close eq true.
    2940         l_token = '\chcbpat0'.
    2941         l_len = strlen( l_token ).
    2942         token_control = true.
    2943         assign l_token to <itf1>.
    2944         perform put_itf1_new using l_len.
    2945         perform token_line_begin changing l_next_token.
    2946       else.                          " without section
    2947         concatenate '\chcbpat0\line' g_cf_string l_cbpat_token into l_token.
    2948         l_len = strlen( l_token ).
    2949         token_control = true.
    2950         assign l_token to <itf1>.
    2951         perform put_itf1_new using l_len.
    2952       endif.
    2953     elseif l_next_token-code eq ')L'.         " \par
    2954       l_token = '\par'.
    2955       l_len = strlen( l_token ).
    2956       token_control = true.
    2957       assign l_token to <itf1>.
    2958       perform put_itf1_new using l_len.
    2959     elseif l_next_token-code eq '(C' or       " \par + format
    2960            l_next_token-code eq ')C' or
    2961            l_next_token-code eq '(&' or
    2962            l_next_token-code eq 'TA' or
    2963            l_next_token-code eq 'SC' or
    2964            l_next_token-code eq 'ST'.
    2965       concatenate '\chcbpat0\par' g_pf_string g_cf_string l_cbpat_token into l_token.
    2966       l_len = strlen( l_token ).
    >>>>>       itf_token(l_len) = l_token.
    2968       token_control = true.
    2969       assign l_token to <itf1>.
    2970       perform put_itf1_new using l_len.
    2971     endif.
    2972
    2973 * Step 7: (L to disarm
    2974   if g_compose eq true and
    2975      l_next_token-code eq '(L'.
    2976     perform read_next_itf_token(rstxscan) using p_token.
    2977   endif.
    2978
    2979 ENDFORM.                    " token_comment
    2980 *&---------------------------------------------------------------------*
    2981 *&      Form  create_lang_info
    2982 *&---------------------------------------------------------------------*
    2983 *       add default language to rtf
    2984 *----------------------------------------------------------------------*
    2985 *      -->P_HEADER  text
    2986 *      <--P_RESULT  text
    How do I open the text elements? I need to pass the variable inside SAP Script.
    Please Help. The requirement is pending from very long. Not able to rectify this issue.
    Regards,
    Rekha

    Hi,
    There is a SAP Note about this problem
    566794 - Runtime error: STRING_OFFSET_TOO_LARGE during conversion
    Correction Instructions
    Correction Instructions
    Software Component
    Valid from
    Valid to
    Number
    SAP_BASIS
    46B
    46D
    473267
    SAP_BASIS
    610
    620
    473185
    Support Packages & Patches
    Support Packages
    Software Component
    Release
    Support Package
    SAP_BASIS
    46B
    SAPKB46B48
    46C
    SAPKB46C39
    46D
    SAPKB46D28
    610
    SAPKB61027
    620
    SAPKB62014
    Regards
    Miguel

  • Claims debacle (error) with Term Store: "Could not retrieve a valid windows identity" for all sites in a particular web app.

    When I pull up the Term store in CA or any MySite collection, it works.
    When I do so in any other site collection (HNSCs, incidentally), It doesn't return any term stores.
    My ULS log immediately before and after the "/_vti_bin/taxonomyinternalservice.json/CheckPermission" POST on termstore .aspx triggers the WCF call:
    Claims Authentication af30y Verbose Claims Windows Sign-In: Successfully signed-in the the user 'contoso\domainUser' for request url 'https://sp13-root-prd.contoso.com/_vti_bin/taxonomyinternalservice.json/CheckPermission'.
    Claims Authentication af30q Verbose Updating header 'LOGON_USER' with value '0#.w|contoso\domainUser' for the request url 'https://sp13-root-prd.contoso.com/_vti_bin/taxonomyinternalservice.json/CheckPermission'.
    Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|contoso\domainUser, ClaimsCount=77
    Logging Correlation Data xmnv Medium Site=/
    Topology e5mc Medium WcfSendRequest: RemoteAddress: 'http://CONTOSOFE3:32843/00e6d55691824965ac223f1d1cfae6d2/MetadataWebService.svc' Channel: 'Microsoft.SharePoint.Taxonomy.IMetadataWebServiceApplication' Action: 'http://schemas.microsoft.com/sharepoint/taxonomy/soap/IDataAccessReadOnly/GetChanges2' MessageId: 'urn:uuid:590e916c-c89a-4f89-9819-a82c97fabcaa'
    Claims Authentication bz7l Medium SPSecurityContext: Could not retrieve a valid windows identity for username 'contoso\domainUser' with UPN '[email protected]'. UPN is required when Kerberos constrained delegation is used. Exception: System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: WTS0003: The caller is not authorized to access the service. (Fault Detail is equal to An ExceptionDetail, likely created by IncludeExceptionDetailInFaults=true, whose value is: System.UnauthorizedAccessException: WTS0003: The caller is not authorized to access the service. at Microsoft.IdentityModel.WindowsTokenService.CallerSecurity.CheckCaller(WindowsIdentity callerIdentity) at Microsoft.IdentityModel.WindowsTokenService.S4UServiceContract.PerformLogon(Func`1 logonOperation, Int32 pid) at SyncInvokeUpnLogon(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet))..
    Claims Authentication g220 Unexpected No windows identity for contoso\domainUser.
    The "The caller is not authorized to access the service." message seems pertinent.
    Both web apps are using only NTLM auth.
    The url for both web apps ends in the same contoso.com domain. 
    I get the same errors no matter what account I use, including the install account.
    Things I've tried:
    Deleting and building a new HNSC root web app and site. Error happens in all sites in all web apps except the PBSC hosting MySites.
    Giving the root site app pool identity full control of the metadata service app (even though the MySite identitiy doesn't have it)
    Giving the root site app pool identity full permissions on the metadata service app.
    Comparing database and web app config permissions between dev (where everything works perfectly) and prod (where it does not).
    Made sure IIS auth settings on both sites are identical
    Both sites are using the same SSL certificate (though the call to the web service appears to be http)
    Reprovisioned the metadata service app with a new database and new app pool identity.
    Made sure C2WT is running. Tried it with the service stopped as well.
    Web.configs are identical between working and non-working apps.
    I'm stumped but still Googling. I'm hoping to avoid having to call Micrososft. Any help would be appreciated!
    UPDATE:
    Interestingly, when I restored the web application from backup (via CA), I ended up with 3 identical "Windows Authentication" authentication providers assigned to the problem web app. Since there was more than one, I was directed to the provider-chooser
    page when visiting the site. Upon choosing 1 of the 3, I was authenticated, and *poof*, no more authentication errors and the term store loaded term sets as expected.
    Of course, 3 providers was not an ideal state, so I grabbed the one that worked (#1) via get-spauthenticationprovider, and assigned it to the web app via set-spwebapplication, and my problem returned.
    I am currently updating the farm to SP1 from June 2013 CU. Fingers crossed.
    Update:
    The update to SP1 went smoothly, but did not resolve the issue. Also related (I believe) are the random authentication errors when trying to upload images to some libraries, and 401-errors on the accessdenied.aspx page itself.
    Update:
    The problem is resolved, seemingly after making 4 changes. I'm trying to narrow down which change was the cure, if any:
    I installed SP1 on all 6 servers, rebooted and upgraded. This appeared to have no effect.
    Removed an old login from SQL that no longer existed in AD because of this ULS error:
    System.Runtime.InteropServices.COMException: The user or group contoso\svc_xxxxxxxxx' is unknown., StackTrace:    at Microsoft.SharePoint.Utilities.SPUtility.GetFullNameFromLoginEx(String loginName, Boolean&
    bIsDL)
    This login was the identity of the application pool that used to run the web app in question.
    This login was the schema owner of a schema named after itself on every SharePoint database so I changed the schema owner to dbo but left the schema attached.
    The problem may have surfaced initially when the app pool identity was changed in CA, but went unnoticed?
    Note that the web app had been deleted and recreated many times with a new identity and pool to no avail, but the URL remained the same throughout each attempted fix. Relevant?
    Grasping at straws, I changed the app pool identity for this web app to the same one that runs the MySite web app pool as per this only slightly related problem: http://www.planetsharepoint.org/m/preview.php?id=372&rid=34764&author=Vlad+Catrinescu
    I changed the authentication method from NTLM to Negotiate.
    I am rolling back #3 and #4 to see if the issue resurfaces.
    Update:
    It doesn't appear to have been the NTLM/Negotiate setting. Web app is currently set to NTLM and all is well. No strange accessdenies, and term Store is still manageable from all sites.
    Update: Sorry for the delay. I am administering 6 farms these days. Will update as soon as the final phase of rollbacks happens.
    I think I can. I think I can.

    maybe that web app was accidentally created with classic auth?
    here's an example of how to create claims based, with classic, and then "doing 2013" claims
    #Create the example web application, as mentioned above, either with gui, and pick later, or
    New-SPWebApplication-ApplicationPool$applicationPool-ApplicationPoolAccount$serviceAcct-Name$WebApp-Port
    5050
    -databaseName$contentDB-securesocketslayer
    #If doing for 2013
    New-SPWebApplication-ApplicationPool$applicationPool-ApplicationPoolAccount$serviceAcct-Name$WebApp-Port
    5050
    -AuthenticationProvider(new-spauthenticationprovider)
    -databaseName$contentDB-secureSocketsLayer

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