Dunning run & Payment method

Hi,
I have a customer that doesn't come in the dunning run, because there is an payment methode shown in the customer master data.
When this payment method is removed, the customer is shown in the dunning run.
How can this thing happen?
Does anyone have an explanation?
Thank you for your feedback.
Kind regards,
Linda

Hi
Please check this this might help you.
The customer number is used by the payment and dunning programs for clearing open items. For line item display, the link to the customer line items is established using this number.
Dependencies
If you require clearing between the customer and vendor, the following requirements must be met:
The customer number must have been entered in the corresponding vendor master record.
The vendor number must have been entered in the corresponding customer master record.
The fields "Clrg with vend." or "Clrg with cust." must have been selected in both master records.
Regards
Laxmiprasad

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