Duplicate accounts since signing up for a promotion, need to cancel one and get refunded for monthly charges for earlier plan
So how do I get this done? My sales rep who signed me up to the promotion was supposed to take care of transferring the team to the new Adobe ID, but didn't.
You had signed for CC team in November 2014, unfortunately the CC for individual was also active, the charges for the months of November, December 2014 & January 2015 have been refunded. The individual CC has also been canceled, you will not be charged in duplicate from next billing cycle.
Regards
Rajshree
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Bruno Riscado DiasBruno Riscado Dias wrote:
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Bruno Riscado Dias wrote:
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