Duplicate Emails - Outlook 2007

Hi
We had configured Pop account in Outlook 2007 and set email remove from server after receiving to outlook. Also using BlackBerry Torch Device email. There was no problem with duplicate emails because no email on the mail server. Working both fine
( Office Outlook and BB Torch)
Now we brought BlackBerry Z10 Device. Configured email account on it. If send email from sender first receive it on the BB device and when sync with Outlook all emails deleted from mail server. After deleting mail server it automatically delete from BB device.
In short we are in trouble in both side. If set delete email after receiving in outlook then unable to see on BB. If want to see all emails on BB need to keep leave copy in outlook and duplicate emails receive problem. it's duplicate email issue
is occur suddenly it may come after  2 months Or 6 months.
Is there any connection with size of pst file for duplicate emails? Is there connection with location of pst file ( C:\........ OR different)?
Please guide us for that we need to do.
Thanks & Regards,
Suhas

Hi,
Based on the description, if you receive emails on Outlook first, since the emails are removed from the server, you are not able to see the emails on your BlackBerry device. If you receive emails on your BlackBerry device first, you encounter the "Duplicate
emails" issue.
Is my understanding correct?
Please kindly detail what it means by "Duplicate emails", does it mean you receive two same messages on the BlackBerry device?
Try to re-setup the account on your BlackBerry device and test if you still get duplicate emails.
If your ISP provides IMAP protocol, we suggest you setup the account via IMAP, which keeps the emails synced on all of your devices.
For further support about your BlackBerry device, please contact BlackBerry support:
http://worldwide.blackberry.com/gettingstarted/?CPID=OTC-GETSTARTED
Regards.
Melon Chen
TechNet Community Support

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