Duplicate Users on logon welcome screen

Hi
I made a migration from Windows 7 Ultimate to Windows 8 Pro
After the Migration, on the 1st start, my two local users accounts are with two logon icons each on welcome screen. Both icons, if used go to the same account. When I activate the guest and Administrator accounts both have twice icons too.
When I associate my account with my Windows Live account, my account was showed correctly with one icon on Welcome screen.
This problem can be solved in other accounts without having to associate the logon to a Windows Live account?
Thanks in advance
Alex

I have the same problem. I do not have reco apps on my computer. Specifically how does one remove the offending software? I had Windows 7 and upgraded over internet to Win8 as a MS tech helped me to install over my W7 Home Edition. After two
days of MS Automatic Upgrades I logged on and these duplicates were there.
I want to remove them as an administrator, how is that done? (Ex: not be deleting reco software as I do not have reco software either facial or finger. ?? This is a MS Support issue and when I call I get India who ask for $40 a call to fix.
I cannot do a refresh as I cannot reinstall all of my other software... far too many..

Similar Messages

After installing updates-Removing user-opens to Welcome screen

As the title says, I am setting up a computer for a relative and since the time I worked for Apple, I have forgotton the terminal commands to remove the test user I set up and reverting back to the welcome screen so the new user can set up the machine from scratch. I looked around here and could't locate anything pertaining to this specific issue using 10.7.X. I am not sure if the process changed since 10.4 or 10.5 but hope someone on here can assist me.
Thanks Much!

"Anyone ever heard of anything like this???"
Yes, mine did the same thing but not after a software update. I called and Apple is sending a technician to my house today to replace the hard drive. I could not boot from the system CD, a retail CD, in safe mode,in target disk mode or even from my backup drive. Thank goodness I have Applecare cause it isn't costing me anything but some time.
If you cannot get it to start up in any manner that generally means a hard drive problem. When the drive goes bad, the computer will not do anything. At least that is my experience. The same thing happed to me about 5 years ago with a brand new G-5 iMac. In that case I could not boot up from any media or in any way. Apple sent me a new drive and I put it in myself. It was under warranty also.
This is why it is so important to have a backup. With hard drives it is not a matter of if they will fail but rather when they will fail.
Good Luck!!

Customize Welcome Screen for Windows 7

Scenario
Windows 7 displays the Welcome screen which contains a list of available user accounts when the computer is a part of a workgroup or homegroup.
This article describes how to customize Welcome screen for Windows 7, and there are two display style for choice:
Logon screen
Last logon user and others
Summary
Method 1: Logon Screen
The Logon screen requires users to type a logon name rather than selecting an account from a list of available accounts.
Click Start, and type gpedit.msc in the Search to
launch Group Policy Editor;
Expand to the policy entry Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Optionss;
Double-Click the policy Interactive logon: Do not display last user name, click
Enabled, and then click OK;
Click Start, and type cmd in the Search box. Right-click
cmd.exe in the Programs list, and then click
Run as administrator. Type gpupdate /force and press
Enter to refresh the Group Policy.
After logging off or switching user, the customized welcome screen will be as shown below.
Method 2: Last logon user and others
Click Start, and type gpedit.msc in the Search to
launch Group Policy Editor;
Expand to the policy entry Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options. Check the security setting
Interactive logon: Do not display last user name to be disabled.
Click Start, and type regedit in the Search to
launch Registry Editor;
Locate to keyHKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList;
Right-click on ProfileList, then click New>Key, name it
.default.
Restart you PC or refresh Registry Editor by pressing F5.
After logging off or switching user, the customized welcome screen will be as shown below:
Applies to
Windows 7 Professional
Windows 7 Enterprise
Windows 7 Ultimate
Windows 7 SP1 Professional
Windows 7 SP1 Enterprise
Windows 7 SP1 Ultimate
Please click to vote if the post helps you. This can be beneficial to other community members reading the thread.

Another customization:
To give your logon screen corporate design or individual style you can follow these steps:
In registry editor navigate to the key "HKLM\Software\Microsoft\Windows\CurrentVersion\Authentication\LogonUI\Background".
Create a new DWORD value OEMBackground and assign value 1. (Value 0 resets to the original logon screen.)
In C:\Windows\system32\oobe\info create the folder backgrounds, if it does not exist.
Put your custom picture into this folder under the name backgroundDefault.jpg.
Attention: maximum supported file size is 256 KByte, so shrink them with a tool like Irfanview or Image Resizer Powertoy Clone.
If you want to use different pictures for different screen resolutions, you can do so by naming them backgroundXXXXxYYYY.jpg, i.e. background1920x1200.jpg for the resolution 1920 x 1200. If the resolution does not match any of the given file names, Windows
will fall back to backgroundDefault.jpg.
Best greetings from Germany
Olaf

Disabled Welcome Screen - Fast User Switching

My computer says a recently installed program has disabled the Welcome screen
and in order to restore these features I must uninstall the program. The
following file might help me identify the program that made the change:
vrlogon.dll I didn't install any programs. This is a new computer, just
starting. Help how do I find and undo vrlogon.dll?
thanks u

I am quite sure the Fingerprint scanner software has caused this to your notebook.
Start the fingerprint software on your notebook and uncheck an option that says something like this:
"Replace Windows logon with fingerprint-protected logon"
I do not own a notebook with fingerprint software, so I am not quite sure of the name of this security tool. it might be something like "Protector Suite QL" which should also show as an icon in the systray. "Start Control Center", "Settings", "System Settings", "Enable Fast User Switching Support" should be the correct procedure to go.
Once you have done this, your notebook should start normally
regards,
electrochain
Please consider to reply and provide feed-back to this thread once you have your system working again so we will know what to suggest to other fellow notebook user with a similar problem like yours.

Lost User Icon on Win 7 Welcome screen

My welcome screen changed on it's own. We have two users accounts which have been displayed on the welcome screen for the past year. Now only the last user account and a blank "other user". Neither of the accounts require passwords.
How can I re-establish the welcome screen to display both user accounts?
FYI: I noticed the problem shortly after I upgraded my Skype account.

Hi,
First of all, we could try system restore to get back to a previous time point which everything worked fine.
If this issue persists, please try the following steps to check how it works:
Note: before perform this action, please
Back up the registry firstly.
1.
Type
regedit in start search box, press Entre and YES.
2.
Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList].
3.
You will probably want to right-click on “ProfileList” and click export to save the entire subtree in case something goes wrong.
4.
You will find several subfolders or “keys” named something like “S-1-x-xx…”, open them one at the time.
5.
Each should contain at least the three value-sets, “Flags”, “ProfileImagePath” and “State”, some will contain more.
1)
Look at the end of ProfileImagePath for the name of the user represented by the key.
2)
You will usually have one for each user on the system, and one for each of the three system entries ‘systemprofile’, ‘LocalService’ and ’NetworkService’.
6.
Delete any key (i.e. the whole “S-1-x-xx” folder) that does not contain at least those three values.
7.
Reboot to check the result.
Alex Zhao
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

PlainText / Hyperlink message on welcome screen based on role of user

We are on SRM 4.0 , the requirement is as mentioned...
Scenario 1
If the logged in employee has a particular role (say ZROLE_ONE), on the welcome screen a link should be displayed .On clicking this link a screen should open in which the user can performe some action.
Scenario2
If the logged in empoyee does not has role ZROLE_ONE , a plain text message instead of hyperlink should be displayed on the welcome screen. This message is dynamic text fetched from some data base tables.
The questions are...
1)If I create a Z transcation according to my requirement , how can a link that opens this Z transcation , be displayed on welcome screen, for the users who has the ZROLE_ONE.
2)How can the plain text message be displayed on welcome screen if the user does not has this ZROLE_ONE?
Thanks,
Anubhav

Hi Deepti/Iftekhar
Thanks for the replies, yes by welcome page I mean Home Page.
We are nto using EP , dircetly SRM Portal.
I know the template 650 of service BBPGLOBAL need to be modified.
If anyone can shed some light on how can we check roles in ITS templates or is there any other way acheiving this I mean may be by modifying the include BBPGLOBAL_SET_MENU_DATAF01 of package BBP_GEN?
Thanks a lot,
Anubhav

How to copy the International settings from current user to default user/welcome screen on Windows 8.1/ Server 2012R2 via PS script?

Hi,
I have to script the international settings in virtual machines which are Win Server 2012R2 or Win 8/8.1.
For the current user, it's quite easy.
new-WinUserLanguageList nl-BE
set-WinUserLanguageList nl-BE
Set-WinSystemLocale nl-BE
set-Culture nl-BE
But how can I copy these settings to the Default user/Welcome screen? I cannot find a solution for that. Even on the site of Microsoft,
http://technet.microsoft.com/en-us/library/hh852115.aspx all CMDlets are only for the current user.
Maybe I'm looking with the wrong keywords, but... With Powershell v4 it should be possible, isn't it?
Thanks for looking together and hopefully we can find an answer.
Kind reg,
Dirk

Questions like this would best be answered in the deployment forum.
The default lock screen tracks the current user. The system lock screen tracks the local system admin account.
There is a SYSTEM profile which, I believe, can be set via registry.
http://social.technet.microsoft.com/Forums/windows/en-US/20d36ce4-c948-4c68-a415-dda9e0665159/setting-default-ui-in-windows-8-or-81-using-dism-online-setuilangenus-gives-error?forum=w8itproinstall
¯\_(ツ)_/¯

My welcome screen used to have just my name and an icon. Now it has my name on one side and guest user on the other. where did it come from and how do I get rid of it?

My welcome screen used to have just my name and an icon. Now it has my name on one side and guest user on the other. where did it come from and how do I get rid of it?

Either you enabled the guest user, or you enabled Find My Mac, which requires there to be an active guest account for a thief to log into, so that they'll connect to the internet and allow you to locate it.

Windows 7 SP1 - Event 7011 - Timeout gpsvc service - welcome screen randomly hangs for 30 to 90 minutes.

We rolled out Windows 7 x32 to 1200+ computers and are having random issues with extremely long login times. Most of the time users can log into the network without issues but I typically have several computers each week that hang at the
welcome screen. In every instance I receive the following errors. The number of errors is directly related to the amount of time it takes for the computer to log the user in which makes since with the 30 second timeout.
Log Name:      System
Source:        Service Control Manager
Date:          10/30/2013 8:19:15 AM
Event ID:      7011
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      CATECHALP.bgcs.k12.oh.us
Description:
A timeout (30000 milliseconds) was reached while waiting for a transaction response from the gpsvc service.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7011</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-30T12:19:15.461367100Z" />
    <EventRecordID>19317</EventRecordID>
    <Correlation />
    <Execution ProcessID="536" ThreadID="3500" />
    <Channel>System</Channel>
    <Computer>CATECHALP.bgcs.k12.oh.us</Computer>
    <Security />
</System>
<EventData>
    <Data Name="param1">30000</Data>
    <Data Name="param2">gpsvc</Data>
</EventData>
</Event>
This morning the tech coordinator was stuck at the welcome screen for 30 minutes with 17 of the above messages until we forced the computer off and logged in successfully. We rebooted immediately after logging into the computer and logged in a third
time without any issues. I also checked the logs and didn't see or have any issues with the 2nd and 3rd login attempts. The group policy client service also started successfully about 1 minute before the first error on the first attempt.
I also went through the Applications and Services Logs>Microsoft>Windows>GroupPolicy>Operational logs but didn't see any issues. Here is the last entry in the log file until the reboot. All 17 messages didn't generate any information
in the GroupPolicy logs.
Log Name:      Microsoft-Windows-GroupPolicy/Operational
Source:        Microsoft-Windows-GroupPolicy
Date:          10/30/2013 8:16:44 AM
Event ID:      4016
Task Category: None
Level:         Information
Keywords:
User:          SYSTEM
Computer:      CATECHALP.bgcs.k12.oh.us
Description:
Starting Group Policy Folders Extension Processing.
List of applicable Group Policy objects: (No changes were detected.)
7 Default Domain Policy
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
    <EventID>4016</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>1</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2013-10-30T12:16:44.010292800Z" />
    <EventRecordID>37783</EventRecordID>
    <Correlation ActivityID="{95B5B1C8-886C-4A41-AB64-60EE164266E5}" />
    <Execution ProcessID="1260" ThreadID="1404" />
    <Channel>Microsoft-Windows-GroupPolicy/Operational</Channel>
    <Computer>CATECHALP.bgcs.k12.oh.us</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Data Name="CSEExtensionId">{6232C319-91AC-4931-9385-E70C2B099F0E}</Data>
    <Data Name="CSEExtensionName">Group Policy Folders</Data>
    <Data Name="IsExtensionAsyncProcessing">true</Data>
    <Data Name="IsGPOListChanged">false</Data>
    <Data Name="GPOListStatusString">%%4101</Data>
    <Data Name="DescriptionString">7 Default Domain Policy
</Data>
    <Data Name="ApplicableGPOList"><GPO ID="{6C77B631-1580-41B1-B63A-D3D593EB84AC}"><Name>7 Default Domain Policy</Name></GPO></Data>
</EventData>
</Event>
Other Information
1. Server OS - Windows 2008 R2 servers. ~20 servers with 7 DC's.
2. Windows OS - Windows 7 x32 SP1 workstation. ~1200
3. This happens on wireless and wired connections.
4. This happens across all hardware and models of laptops and desktops. Ranging from GX270 - Opti 760, Latitude D510 - Latitude E6410, Latitude 2100 - Latitude 2120's and all models in between.
5. We are currently using SCCM 2012 to deploy images and applications. The image was created through SCCM using Build and Capture so I never touched the image.
6. The drivers were downloaded from Dell but this is happening on multiple machines so I don't think its driver related.
7. We are using Forefront Antivirus.
8. We upgraded the machines to 2Gig of ram and upgraded them from XP to Windows 7 this summer.
9. We upgraded the servers from Windows 2003 R2 to Windows 2008 R2 this summer just before deploying Windows 7.
10. This is only reported through the helpdesk on less than 10 computers each week but I'm told it happens more frequently when I'm in the buildings.
11. We are using Group Policies to manage almost all aspects of the computer except for printers. The printer drivers we are using are so slow that it added 60 to 180 seconds to the login time so I moved the printer mapping to a vbscript that
is launched through the logon script through a GPO.
Users are holding the power button in to shut down the machine as they can typically log in a second time without issues. I have heard that a few people have issues logging into the computer the second time but it's normally running by the
time I heard about it.
Are there any other logs that I can look at to troubleshoot this issue? Thanks for taking the time to read this issue.

Hmmm hard to say. If I was going to take a stab at it you might be hitting a DC in a remote site.
http://blogs.technet.com/b/askpfeplat/archive/2011/12/26/in-search-of-roaming-active-directory-clients-how-to-scriptomatically-identify-missing-active-directory-subnet-definitions.aspx
A great tool for this, http://blogs.technet.com/b/askpfeplat/archive/2012/06/09/slow-boot-slow-logon-sbsl-a-tool-called-xperf-and-links-you-need-to-read.aspx
You could also take a look at this. http://blogs.technet.com/b/askpfeplat/archive/2013/03/12/slow-boot-slow-login-sbsl-hotfix-rollup-for-windows-7-and-server-2008-r2-available-today.aspx
Mark Morowczynski
Microsoft Senior Platforms PFE
Blog:
http://blogs.technet.com/b/askpfeplat Twitter:
Note: Posts are provided “AS IS” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

Windows 7 x32 freezing at welcome screen

Hi,
I've got an image which is currently deployed around the workplace. Recently we updated the server to ZCM 11.1 and therefore I updated the agent on the previous image, recaptured and redeployed.
I've noticed after a few weeks there are random issues occurring such as the Welcome screen freezing up. Now this did not occur on the same image, different ZCM agent version, but it is occurring now with ZCM agent 11.1. I've got all the latest updates from MS and Novell (updated Novell Client as well) but when users log into a room of 30 computers, a third of the room's computers will freeze up. Powercycling the computer and then attempting to login a second time will generally work OK.
I've gone around and logged in myself to each computer and I had a few freezing up. Eventually I got to a point where it would log in without a hitch. Two days later, staff are complaining of the computers freezing up.
I've looked through Event Viewer but did not find anything out of the ordinary. The workstations do have a DLU applied but users are set to administrators so that doesn't seem to be affecting it I don't think.
Is anyone else experiencing these issues or something similar? Any ideas on what could be causing it?

Originally Posted by psc
Looks like ZCM 11 SP2 has resolved our freezing issues. Our desktops are currently running Windows 7 x64 SP1, Novell Client 2 SP2 (IR2), ZCM 11.2 (with the ZESSERVICE present) and Sophos 10.
Good luck,
Anthony
good to hear
We have 11.1 and i experience random "logon delays" - maybe not connected to the case you described:
* happends very seldom (1 out of 20 or 30 logons)
the logon delay of ca. 30 seconds happens after succesful novell login and before windows logon takes over and shows the "[rotating circle] welcome"
it seems like a timeout with the Zen Agent. Hope i will not see it with 11.2
Markus

Welcome screen image icons

Is there a way in windows 7 professional to make the user image icons on the welcome screen larger? I noticed on windows 7 home they seem to be larger but on professional they are smaller.

Hi
Yes, you can do this. This procedure is actually a font size change for the logon screen, but it also changes the size of the logon profile icons.
1. Click the Start button and type regedit in the Search box. In the Results, Right
Click regedit and select the Run as Administrator option.
Navigate to the following key:
HKEY_CURRENT_CONFIG\Software\Fonts
2. Backup the value you will be changing.
Right click the Fonts key
in the left pane, select Export. In the Save As dialog, select
the Desktop as the save in location. In the File Name box type LogonBackup.
Click the Save button.
If anything goes wrong, you can go to the Desktop, right click the LogonBackup.reg file and select Merge to restore the registry value.
3. In the right side pane, Double Click the LogPixels value.
In the Edit dialog box, change the
2 digit value using the following guide.
60 -(100% Font Size) -Default size
78 -(125% Font Size)
90 -(150% Font Size)
4. Exit the Registry editor and
restart the computer to test the results.
Let us know the results.
Regards,

Itunes 11 welcome screen every time I open the program.

Yeah,
itunes 11 opens to welcome screen every time I open the programme.
OS Win8
very annoying
help?

This is what worked for me!!!!!
Close iTunes.
With Windows Explorer go to View in the top menu and allow Hidden Files.
Navigate to:
C:\Users\[which ever user is you]\Appdata\Local\Apple Computer\iTunes
Delete all files in this directory.
Start iTunes and see the Welcome Screen for hopefully the last time!
I am not an expert. This was a stab in the dark based on the Mac ByHosts solution and it just happened to work for me. Give it a try and let me know if it works.
Good Luck!

When I turn on or restart my Macbook Pro Retina 15", my entire screen flashes completely bright yellow for a few seconds and then it goes to the normal Welcome screen. How do I fix this??

Hi Everyone,
This problem just started today. When I turn on or restart my Macbook Pro Retina 15" (Mid 2012 version), my screen is light gray like normal, and then after a few seconds my entire screen flashes completely bright yellow for a few seconds, and then it goes to the normal Welcome screen (where I choose to login as myself or a guest user). This suddenly started today and has not stopped since. This keeps happening every single time I turn on or restart my computer.
Yesterday I installed all the Mavericks and other updates that were available in the App Store, so I'm wondering if this is related to that since this never happened prior to my doing those updates yesterday. When I first installed the new OS X Mavericks (10.9.3) update, it went through the whole installation process (took about 10 minutes), and then during the installation I got an error message saying that it couldn't verify my iTunes application that was on my laptop, and then my laptop finished installing the updates. Then once my laptop restarted, the App Store "Updates" section said that I had to do the whole OS X Mavericks (10.9.3) and iTunes (Version 11.2) updates all over again. So my laptop did the whole installation again (took about 10 minutes, but this time I didn't get that "iTunes error message" during the installation process).
Now, when I go to the App Store "Updates" section, it says the following under "Updates Installed in the Last 30 days":
-Digital Camera RAW Compatibility Update (Version 5.05) installed May 15, 2014
-OS X Update (Version 10.9.3) installed May 15, 2014
-iTunes (Version 11.2) installed May 15, 2014
-OS X Update (Version 10.9.3) installed May 15, 2014
-iTunes (Version 11.2) installed May 15, 2014
-Security Update 2014-002 (Version 1.0) installed April 22, 2014
I'm wondering if this flashing bright yellow screen upon bootup is related to the fact that my laptop installed the OS X Update and the iTunes Update two times each? Or is this new problem totally unrelated? It's just that this problem started a day after these 2 updates were installed twice.
My Macbook Pro Retina 15" (Mid 2012 version) is otherwise working fine at least as of now. The only issue so far is this flashing bright yellow screen every time I turn on or restart my computer.
If anyone could please help me fix this so that my bootup screen doesn't flash completely bright yellow anymore, I would be forever grateful!
Thank you so much for reading this and for any help you can provide.
hope everyone is well,
Elaine

Hey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine

On Macbook pro how do I reset my premiere elements 12 welcome screen back as it was to ask if existing or new project.

Hi there, on my macbook pro, can anyone tell me please how I can reset the welcome screen in Premiere Elements 12 back to how it was, were it asks to open an existing project or a new one. I made the mistake of changing the settings to open Premiere Elements editor by default but now it opens straight into a new project each time. Many thanks.

alanathome
I am strictly an Elements Windows user, but I think I am on common ground with this response. Please check it out.
Resetting of the Welcome Screen is done using the icon to which the arrow points in the screenshot.
If you cannot get to the Welcome Screen due to a prior set, then in the Open project, if you have a Window Menu, go to Window Menu/Welcome Screen.
Please let us know if that worked for you.
Thanks.
ATR

After enabling the Built-in Administrator account, it is not shown on Welcome screen

Hello,
I have Windows 7 Starter SP1.
I have previously successfully enabled and then logged on, to the built-in administrator account, and then when I had finished using it, disabled it again.
Unfortunately today, I found that when I enabled the built-in administrator account, it no longer appears on the Welcome screen.
I went through the process of enabling it by doing:
Start/Search "CMD"/right-click CMD/Run as administrator.
net user administrator active:yes
It confirms: "The command completed successfully."
However, when I log off and log back on (or do shut down and restart), the Welcome screen does not display any option for the Built-in Administrator account.
I have also tried doing the above in Safe mode, and also using Command Prompt from a Rescue disk.
As background information:
The reason why I wanted to access this account today, was because I attempted to defrag a partition listed as "(1% fragmented)" and after Defrag appeared to complete while at "Pass 2", the partition is still shown as 1% fragmented.
I would appreciate advice how to resolve the issue with the built-in administrator account.
Regards,
Robert339

Hello Niki Han,
Thank you for your response. I have not yet had an opportunity to look into what you have written but wish to thank you for that information.
Meanwhile, I would like to discuss the possible cause for this issue. I know the date when I last successfully accessed the built-in Administrator account, which was April 18, 2012.
Since I was last able to use that account on April 18, 2012, I have made no changes to the system other than install all Important Microsoft Updates through Windows Update.
A full scan with Windows Defender finds no threats.
A full scan with Avast finds no threats.
I beleive Microsoft may wish to ensure that this issue has not been caused by any of the following 30 updates. If it has been caused by one of these updates, then Microsoft should consider issuing a further update to correct this.
- - - Extract from Windows Update History for period April 18, 2012 and the date I noticed this issue of May 18, 2012, Starts: - - - -
Definition Update for Windows Defender - KB915597 (Definition 1.125.1635.0)
Installation date: 13/05/2012 19:31
Security Update for Microsoft Silverlight (KB2636927)
Installation date: 10/05/2012 15:44
Windows Malicious Software Removal Tool - May 2012 (KB890830)
Installation date: 09/05/2012 22:51
Update Rollup for ActiveX Killbits for Windows 7 (KB2695962)
Installation date: 09/05/2012 22:45
Definition Update for Windows Defender - KB915597 (Definition 1.125.1373.0)
Installation date: 09/05/2012 22:45
Security Update for Microsoft Silverlight (KB2690729)
Installation date: 09/05/2012 22:45
Security Update for Microsoft Office 2007 suites (KB2596880)
Installation date: 09/05/2012 22:33
Security Update for Microsoft Office Excel 2007 (KB2597161)
Installation date: 09/05/2012 22:32
Security Update for Microsoft Office Word 2007 (KB2596917)
Installation date: 09/05/2012 22:31
Security Update for Microsoft Office 2007 suites (KB2596672)
Installation date: 09/05/2012 22:31
Security Update for Microsoft Office 2007 suites (KB2597969)
Installation date: 09/05/2012 22:29
Security Update for Microsoft Office 2007 suites (KB2597162)
Installation date: 09/05/2012 22:28
Security Update for Microsoft Office 2007 suites (KB2596792)
Installation date: 09/05/2012 22:27
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 SP1 x86 (KB2604115)
Installation date: 09/05/2012 22:16
Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008 x86 (KB2656405)
Installation date: 09/05/2012 22:16
Security Update for Windows 7 (KB2688338)
Installation date: 09/05/2012 22:12
Security Update for Windows 7 (KB2660649)
Installation date: 09/05/2012 22:12
Security Update for Windows 7 (KB2659262)
Installation date: 09/05/2012 22:11
Security Update for Windows 7 (KB2676562)
Installation date: 09/05/2012 22:11
Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 SP1 x86 (KB2656411)
Installation date: 09/05/2012 22:11
Security Update for Microsoft .NET Framework 4 on XP, Server 2003, Vista, Windows 7, Server 2008 x86 (KB2604121)
Installation date: 09/05/2012 22:11
Security Update for Windows 7 (KB2690533)
Installation date: 09/05/2012 22:04
Security Update for Windows 7 (KB2658846)
Installation date: 09/05/2012 22:04
Definition Update for Windows Defender - KB915597 (Definition 1.125.1137.0)
Installation date: 06/05/2012 14:54
Definition Update for Windows Defender - KB915597 (Definition 1.125.1090.0)
Installation date: 03/05/2012 23:48
Definition Update for Windows Defender - KB915597 (Definition 1.125.886.0)
Installation date: 02/05/2012 15:09
Definition Update for Windows Defender - KB915597 (Definition 1.125.655.0)
Installation date: 28/04/2012 23:55
Definition Update for Windows Defender - KB915597 (Definition 1.125.402.0)
Installation date: 25/04/2012 01:08
Definition Update for Windows Defender - KB915597 (Definition 1.125.146.0)
Installation date: 20/04/2012 16:10
Definition Update for Windows Defender - KB915597 (Definition 1.123.1936.0)
Installation date: 18/04/2012 15:55
- - - - End of Extract from Windows Update History - - - -

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