E-Commerce and Generic User

Dear expert,
In our system, we create service orders via webrequest. We would like all employees of our company to be able to raise a service order via webrequest, even if they are not CRM users.
How can we do that?
Thanks in advance
Stephanie

In our system, we wanted to have the employees answer a survey, via BSP, but they would have had to have had a CRM login.
We got around this by assigning an anonymous login user to the service for the surveys.
I imagine that something like this might work for you?
As long as the employee is set up as an employee (BUP003) in CRM, they don't have to have be a CRM User...at least for surveys.

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