E-mail activity: organizational data

Hi,
when creating an e-mail without referencing another business transaction (lead, another activity, opportunity etc.) the organizational assignment is requested; where should it come from? How can we overcome this issue?
Thank you,
Horatiu

Hi Horatiu,
do you need organizations in your e-mail activity? If not, you could remove org. data profile in process type customizing for your e-mail process type (SPRO - Customer Relationship Management - Transactions - Basic Settings - Define Transaction Types)
Best regards
Marion

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No redetermination of organizational data when change the activity partner

In the Business Activity we have the determination Rule for Org.Data Model "14000161 - Org. Data Re. Master Data".
When we create a Business activity and enter the activity partner, the organizational data is determinated correctly.
The problem is that, when the activity partner is changed, the organizational data not is redetermined.
Anybody Knows how to do it?
Thanks.
Best regards,
Dani Sevilla.

Hi Daniel,
Did you try "propose alternative"?
you can read at http://help.sap.com/saphelp_crm40sr1/helpdata/en/82/adc9531f1bc5419d0785617d6a59c2/frameset.htm
also the BAdI mentioned can help you.
Eyal.

Organizational data update in the organizational tab of business activity

Hi All ,
I have created the business activity. In that organizational data is not getting populated.
The sales org and distribution channel value is getting determined from the Org. model but it is not getting saved in the organizational tab of the business activity.
Could you please help me in this regards.
Thanks
Regards
D.Vadivukkarasi

Check if you have proper authorization for that transaction type in authorization object CRM_ORD_OE (you must have at least create activity and * for different organizatinal element if you want to be able to use all) and if you have organizational profile assigned to transaction type.
Probably you don't have proper authorizations for that transaction type.

Agent Determination Organizational Data

Hi Experts,
Good Day!
I would like to ask some help regarding a workflow the problem is the "user received the workitem however user claimed that he is not supposed to receive" that is why i would like to know who are the agents dedicated for these tasks. we are able to find the step it is a user decision where the agent is the Rule "0090010" for purchasing group. In transaction PFAC we entered the rule "0090010" the information regarding the rule below:
Transaction: PFAC
Rule Display:
      Basic data:
               Abbr: Purch. group
               Name: Purchasing Group
Rule Definition:
      Category: Agent Determination: Organizational Data
      OrgObj type: T024
We would like to know:
1. How does it determine the Agent who is supposed to receive mail using the "Category: Agent Determination: Organizational Data"? Where can we find the agent that is configured on the workflow using the rule?
2.Is there a standard rule for agent determination: Organizational Data for this workflow?
Answer's will be a great help.
~Thank You,
Junne Ray

got it now! sorry, i am a bit dumb today.
o.k. here is what you have to check:
transaction PFOM - relationship between the purchasing group (which will be the one of the PO and therefore and object of table T024) and your organizational structure. check the relationship.
documentation:
Data basis for role resolution
For role resolution, the link between the objects of type
T024 (individual purchasing groups) and the organization
objects (position, organizational unit, ...) is evaluated.
Required settings and Customizing
The linkages between the various purchasing groups and the relevant
organizational objects must first be maintained using
transaction PFOM.
Procedure for errors
If the role resolution delivers no result, the work item for which the
role resolution was carried out is not faulty but addressed to all
possible processors (flag "abend in role resolution without result"
is not set).

How to determine Organizational Data based on User Login

Dear all,
How to determine organizational data based on user login in Activity transaction, currently org determination is happening after entering customer number in the transaction.
We have used 'Responsibility' determination rule for this configuration. Now the requirement is to determine org data based on user login.
In Org model we have assigned user to org data through a business partner. But still org data is not getting determined in the transaction.
Please help me to trace out the problem.. your suggestions will be highly appreciated.
Best regards
Raghu ram

You just have to use other organization determination rule. In your case this would be rule 10000194 (ORGMAN_12). This determination rule delivers the responsible organizational unit of the user
User is defined as a business partner in the container attribute 'PARTNER'. If not, the system user (sy-uname) is used.
So you have to do the following:
- use this determination rule
- in BP link username with employee
- assign in PPOMA_CRM employee or user to organizational unit
This should solve your problem.

Create Organization Data programatically

I am using ALBPM 5.7 Studio and trying to create Organization data programatically - OU, Participant, Role etc.
I am able to fetch data but not able to create OU.
For the following code
DirOrganizationalUnit dirOrgUnit;
dirOrganizationalUnit = dirOrgUnit.create(session : Fuego.Fdi.DirectorySession.currentEngineSession, name : "MT", description : "Michigan Transport");
I get the following exception
A component failed while executing activity '/CreateOrgData#Default-1.0/CreateOU' (BP-method CreateOU) over instance '/CreateOrgData#Default-1.0/5/0'.
Details:
The method 'CIL_createOU' from class 'OrgData.CreateOrgData.Default_1_0.Instance' could not be successfully executed.
Caused by: java.lang.NullPointerException
fuego.lang.ComponentExecutionException: The method 'CIL_createOU' from class 'OrgData.CreateOrgData.Default_1_0.Instance' could not be successfully executed.
     at fuego.component.ExecutionThreadContext.invokeMethod(ExecutionThreadContext.java:498)
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     at fuego.fengine.FEEngineExecutionContext.invokeMethodAsCil(FEEngineExecutionContext.java:214)
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     at fuego.server.execution.TaskExecution.executeTask(TaskExecution.java:618)
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     at OrgData.CreateOrgData.Default_1_0.Instance.CIL_createOU(Instance.java:243)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
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Dont insert values directly in dB as you have to update multiple dependent tables in case you start doing that way. Check this thread for available api to create an organization
Creating Organizations using API, OIM 11G
Edited by: Durgaprasad on Jan 28, 2013 1:20 AM

Organizational data determination for mkt. activities

We need organizational data determination for mkt. activities created from campaigns. In CRM we have only the Marketing part of the clients organization, using Marketing scenario in PPCOMA_CRM.
If we leave org. unit field of activity blank, the activity has a red error light.
The responsable person is the one from the campaign. It is responsable of en Marketing unit (that was assigned to campaign).
The possible solutions for our cliente could be 1) org data determination from preceding document or 2) org data determination from the Mkt organization of the responable person.
Concerning 1) There is no "natural" way to assign the preceding
document (campaign). Am I right?
Concerning 2) The only way to determine the an unit, was choosing Organizational Model Determin. Rule 10000148 to perfile ZDUOCTEST and later changing the scenario of rule 10000148 from sales to marketing. This obviosly is not standard. As rule and perfile now have diferent scenarios. What would be the standard solution?
Thanks for help.
Cristina

hi
please do not get confused by the terminology of the standard solution,what you are doing by changing the scenariop from sales to marketing is actually a standard solution,
as an activity is generated in response to the campiang or survey being submitted,and it is always a sales scenario ,since further activity application is in martketing scenario ,so what you are doing is changing the scenario from sales to marketing so that from those activities tyou can generate the org data,this is the standard and it goes this way only
if you want to work other way around then just use the preceding document access sequence in the scenario like then you have to use the campaign data instead of the activity generated in response to the campaign,
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ashish

Organization data from ECC to CRM

Hi Experts,
We need to download organization data from ECC to CRM, and our requirement is to download two different kinds of org structures, sales org structure and HR org structure. Could you please advise whether this is possible in the system and also if it is possible please advise how to download this.
Currently we are using ALE to download employees into CRM and transporting org structure in CRM systems from golden client.
Thanks&Regards,
Kumar.

Hi Kumar,
Please select the following parameters when downloading the HR Org from CRM:
You can do this in the program RHALEINI (or in the transaction PFAL, which has the same function)
Tx: SM30--> This scenario is activated in T77S0: ALE REPLI
Objects:
1. Plan Version: 01
2. Object Type: *
3. Object Id: Copy the Object Ids which you want to transfer from HR System
4. Object Status: *
Reproting Period: All
Structure Parmaters: Blank
Transfer Mode:
Insert: Complete distribution, this will delete the exisiting and recreate it in Target System
Update: this will update the change records in CRM system
Message Types: HRMD_ABA
Also check SAP Note: 119780
Hope this helps.
Regards,
Madde

Calendar sync stopped working: "Unable to process organizer data"

I'm trying to help a consulting client whose Blackberry Q10 stopped synchronizing calendar data 5 days ago. It looks like that's the only thing he synchronizes with his desktop. I've tried looking up answers, but I've found very little information about this problem, and the few suggestions I found have not worked.
Phone: Blackberry Q10
Model#: SQN100-2
Software Release: 10.1.0.4189
Blackberry Link Release: 1.2.1.31
Symptoms: After clicking on the Sync Contacts/Calendar button, Blackberry Link sits for a very long time on the "Syncing your contacts and calendar appointments. Do not disconnect your device." screen, with sporadic activity on the progress meter, before being returned to the Sync Contacts and Calendar Appointments screen. In the lower left, a warning message "Sync was unsuccessful" is displayed. When I click the Show Recent Activity link under that, a Recent Activity screen that repeats "Sync was unsuccessful" along with a second message, "Unable to process organizer data" appears.
Is there a way to resolve this short of restoring the phone to factory defaults? The calendar data on my client's phone has now gone 5 days without being synced, and he doesn't want to lose the latest changes.

HipsterZ10, I didn't mean to suggest that you aren't entitled to gripe, only that doing so in response to a post on a community support forum isn't particularly useful. (Do BlackBerry support teams even monitor this forum?)
You sound like someone who knows his way around BlackBerry very well, and I would love to do some brainstorming with you if you're so inclined. I have nowhere near as much BlackBerry experience as you have, but I have worked in many areas of computing support for over 25 years. I'd like to think that between the two of us - plus anyone else who can chime in with something constructive - we can come up with something that helps us all out,.
With that in mind:
You've tried uninstalling and reinstalling without success. Did you just uninstall and reinstall the latest version of BlackBerry Link, or did you try uninstalling the latest version and going back to one that used to work? (Or did you try upgrading because the previous version stopped working?)
Did you try any direct edits to the Registry to clean out any BlackBerry settings that the uninstall program might've left behind? Uninstallers are often not kept up to date as software developers make changes to software, so they often leave digital detritus in the Registry. This usually has no effect on anything else, but can prevent software that was uninstalled from working properly when it's reinstalled.
You also mention that you've tried a lot of settings changes. Would you please share with us the settings changes that you made?
I know from other companies' devices that updates to the Windows software is sometimes accompanied by firmware or programming changes on the device. Does anyone know if that's the case for BlackBerry Link updates? If it is, then simply uninstalling BlackBerry Link may not be enough.
Have you been unable to sync only the calendar, or your contacts as well? (I don't know what else BlackBerry Link can synchronize.) My client has only been trying to sync his calendar. If the problem is confined to calendar sync, is there maybe a cleanup procedure that needs to be run on the device or on the Windows side to clean up old appointments every now and then? I know of other products that will fail to sync their calendars if there's too much old data.
Finally, does BlackBerry Link just sync the BlackBerry device with itself, or does it sync it with Outlook? That wasn't clear to me the last time I was in my client's office; he uses Outlook 2003, but I wasn't certain if BlackBerry Link was connected with it in any way. Come to think of it, my client also uses Windows XP, which does not come with the .NET framework by default. Some commercial software depends on particular versions of the .NET framework, and I've seen situations in which Microsoft updates to the .NET framework breaks 3rd party software. Does BlackBerry require .NET, and, if so, does it try to install the version it needs? To sum these things up, we could be looking at lack of support for older versions of Windows, Outlook or the .NET Framework.
Those are some ideas; let's see if we can narrow down the list. I should be back at my client's office on Monday, but if anyone else has time to try any of this today, kindly post what you discover here.

Anyone any advice on how to stop my mail "activity" from continuously caching? is this a problem? I have had inbox issues recently that are not resolved yet but I am not sure if they are related.

Anyone any advice on how to stop my mail "activity" from continuously caching? is this a problem? I have had inbox issues recently that are not resolved yet but I am not sure if they are related.

Quit Mail. Force quit if necessary.
Back up all data. That means you know you can restore the Mail database, no matter what happens.
Triple-click the line below on this page to select it:
~/Library/Mail/V2/MailData/Envelope Index
Copy the selected text to the Clipboard (command-C). In the Finder, select
Go ▹ Go to Folder
from the menu bar. Paste into the box that opens (command-V), then press return.
A Finder window will open with a file selected. Move the selected file to the Desktop, leaving the window open. Other files in the folder may have names that begin with "Envelope Index". Move those files, if any, to the Trash.
Log out and log back in. Relaunch Mail. It should prompt you to re-import your messages. You may get a warning that the index is corrupt and that Mail has to quit. Click OK.
Test. If Mail now works as expected, you can delete the file you moved to the Desktop. Otherwise, post your results.

Reinstall SLS saving calendar, mail & other user data

I have apparently sustained some kind of attack on the web portion of my server, whereby whenever I access it externally I get directed to a site that has an expired/unvalidated SSL certificate. I can access everything inside my network just fine, but from outside it's getting redirected to this external site. This is now affecting my calendar and mail server.
I am considering reinstalling the entire server, assuming that there is some malicious code inserted somewhere. How can I save all of the user names, permissions etc. but more importantly save the mail and calendar data that has collected in the various user accounts, and upon reinstall of the server (after erasing the disk) reassociate the directories containing that data with the user accounts? I can see the directories but they have a UUID-type identifier associated with them, and I don't see anything within Server Admin or Workgroup Manager that would allow me to point to those directories.
Is this as simple as backing up my OD settings from Workgroup Manager, then after reinstall importing those settings, then putting the directories back in place?
Thanks -

Ok, thanks for your post MrH, it turns out that it wasn't my OSX server that was hacked but my Uverse 2wire gateway. I had been trying to switch from a personal ssl certificate that I put on the server to a signed certificate, when I noticed that an expired certificate that didn't belong to me would appear each time I went to the site on port 443. The certificate was self signed by "Mini Webservice Ltd". My suspicion was that my apache2 implementation had been hijacked and this certificate was the product of the hijacking. Having not found anything on the server despite a pretty thorough search, I resolved to reinstall everything, and hence my question.
Each time I googled the certificate issuer though I kept getting a site that listed several AT&T ip addresses, and certificate details that were identical to the one I was seeing. Here's an example: http://dazzlepod.com/ip/99.120.101.68/.
Also today for the first time I found some code in a code repository with these same certificate details in them, associated with "mini_httpd", a small web server that runs on unix appliances. Here is the code site: http://projects.plentyfact.org/repositories/entry/btoy/btoy/trunk/utils/mini-htt pd-1.19/mini_httpd.cnf?rev=55.
I began to suspect that someone had inserted this program or one like it on my router. So I turned off port 443 forwarding to my OS X server and went back to the site from an external VPN connection, and sure enough it still came up with the false certificate.
So here's what I think is happening, and why your comments helped.
The uverse router comes stock with an all numerical ~10 digit password, and the option to prevent excessive session detection is not enabled by default. So I am guessing that someone cracks the router password through a brute force attack and then installs this web server to do who knows what. I can't figure out how they did that, but I'm going to let AT&T know and cogitate on that one.
So, following your advice I did a hard reset to defaults and reboot, and immediately changed the password and enabled excessive session detection. Viola, no problem accessing 443 on my server, and my new signed certificate even works. For now.
So word to the uverse unwise - change your router password to something complicated and enable excessive session detection under Settings - Firewall - Advanced Configuration. Someone is actively putting a bogus web server on uverse boxes.
Final note - I know, you're thinking "uverse? 2wire gateway?" It's a server i use for our family and for me to learn on, and guess what - I've just learned a lot.

BlackBerry Desktop Software displays the error "Caught _com_error exception. Description(): (null): Error(): -2147319779 (0x8002801D). ErrorMessage(): Library not registered.:Source(): (null)." when attempting to synchronize organizer data

BlackBerry Desktop Software displays the error "Caught _com_error exception. Description(): (null): Error(): -2147319779 (0x8002801D). ErrorMessage(): Library not registered.ource(): (null)." when attempting to synchronize organizer data.Can someone help me with this?

Tried clean wipe and reinstall. Immediately after reinstall of DM, in setting up my 9900 "for the first time", I received the following error message...
"Either there is no default email client or the current mail client cannot fulfill the messaging request. Please open Microsoft Outlook and set it as the default mail client."
I opened Outlook 2013 and checked that it was the default mail client. It was already.
After going in and clicking to confirm default email client, I was allowed to proceed to configure organizer sync settings. I configured memo only (one way from device). I then received the same error message that I was receiving (per my original post in the last message). I've previously tried configuring only one type of organizer sync and not one of them completed a successful sync, so it can't be a bad entry in the calendar or contacts. I also tried deleting CICAL entries for all of email addresses other than my primary one. No difference. Also, prior to setup and sync, I confirmed that my 9900 was not on wireless sync.
I was hoping that this was an old issue and I could use one of the old work-arounds, so if anyone has any ideas for something else to try, please let me know.
In the mean time, I have to assume that it's something that's changed with Outlook 2013 (particularly given the new error message I reported above. I hope that someone at RIM is aware of these error messages and is working on a compatibility fix for Office 2013.
Thanks in advance,
Sheldon
Twitter: @sheldonbk
Twitter: @sheldonbk

Mail activity counter

I've noticed that the "MAIL ACTIVITY" counter in the lower left corner is accumulating so that when I receive a new email it shows as receiving hundreds of emails and when I send an email similarly shows a high number that increases by one each time I send a new email. Is there a way to reset the counter?
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I have the same problem as many other users. The displayed number of Incoming Messages shows anywhere between 1 and 100 or so but the actual received/downloaded messages can be between 0 and 10 or 20. Obviously I am not receiving a lot of messages on my iMac because I can get them on my iPad 2 or using my ISP webmail, messages show up there which never appear in my Mail.app on the iMac. But answering mail on my iPad is often inconvenient if I have to refer to previous data held on the iMac.
The 'missing' messages are nowhere on Mail.app on the iMac. Not in Archive, not in Junk.
I do not have IMAP or GMAIL accounts; just two standard POP acoounts with the one ISP. The ISP server has no problems because of the webmail and iPad mail as mentioned above.
I have tried the latest 'cure' of taking accounts off line then back on but to no avail. Quit Mail and relaunch has no fix. 10.9.1 no fix.
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Error while Activating DSO Data

Hello
I am having a problem, I am getting an Error while activating DSO Data, Data is loaded in DSO succefully but can not be activated with this error
"Activation of M records from DataStore object 0FIAR_O03 terminated"
Thanks

Hi,
The activation would have failed due to varies reasons..
It would be a short dump,check in ST22.
check the job log in SM37 for better understanding of the issue.
Have you loaded the respective master data?
if it is a transaction data load,then the SID is checked at the time of activation and not during loading.
So if the master data is not loaded then the activation would fail.
It can also be due to the system performance at that moment.
Even if the data volume is huge ,there are chances of the activation failing..
Try repeating the activation once again.it might succeed..
Else check the logs to understand the actual issue.

E-mail activity: organizational data

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