E01(technical error) bdocs with error "message is empty "

Hi all,
While monitoring bdocs using SMW02, we found some bdocs are in error state E01(Technical Error).Details are
Bdoc type : MKTPROF_MSG
state         :  E01 (Technical error (incomplete) )
Error text :   message is empty & Service that caused the  error                        CRM_MKTPROF_MSG_MSA
Could anyone tell me how to clear these bdocs.
Regards,
PV.

Hi PV,
Its looks that your mobile bridge is active. If you are not using mobile clients or If marketing objects are not required on the mobile clients, you may deactivate the Mobile Bridge for these objects.
To deactivate the MOBILE BRIDGE for marketing objects, proceed as follows.
Use Transaction SE16 to call table SMW3FDCUST.
Remove the 'ACTIV' flag for the following BDoc types:
CHARVAL_MSG
CHAR_MSG
MKTPROF_MSG
PFTPL_MSG
And then reprocess your BDocs. This should solve the problem.
<b>Reward points if it helps!!</b>
Best regards,
Vikash.

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