E61: No Software update found

Hi!
The current version is 1.0610.04.04 yet the Software Updater doesn't find any newer version.
What's up?
The product code is 0538182.
Thanks!
/Karye

That is only a feature of iOS 5 or later... If you have iOS 4... See Here...
http://support.apple.com/kb/HT4972
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch

Similar Messages

OS X 10.6.3 Why no software updates found?

Hi,
I recently installed Snow Leopard 10.6.3 on my 2009 aluminium Macbook using a DVD. The installation went fine. I then went to Software Update so that I could update the system to 10.6.8. It said there were numerous updates to install but, for some reason, the 10.6.8 update did not complete downloading and was therefore never installed. Now when I go to Software Update it tells me that no new software updates are available. My ultimate goal is to install Mountain Lion but I know I need to upgrade to 10.6.8 first. Can any of you help? My computer spec is more than adequate (8GB RAM, 250GB HDD, 2.4 GHz Intel Core 2 Duo).
Many thanks,
Jamie

hpr3s link does not work.
Try this one to manually download the 10.6.8 Combo, and you can install it without activating Software Update. Double click on it to install after you have downloaded it.
http://support.apple.com/downloads/#10.6.8%20Combo

E61 Latest Software Update

I updated the phone software from version 2.XXX to the latest version, 3.0633.09.04. Since then the phone has been very sluggish, particularly the texting part.
Has anybody else had a problem like this or can they suggest what might be causing the slow performance?
dc

The new software should improve the performance, and not decrease. Try repeat the process or format the device and also the mem card before new installations.

Software Update Server, clients report "no new software available"

I have been running Software Update Service on my 10.5.8 (9L30) Xserve for a short time without any problems, updating about twenty 10.5.8 clients on the local network.
Recently the clients started reporting "no new software available" when running software update (GUI or command line), but updates were available on the Xserve:
# defaults write com.apple.SoftwareUpdate CatalogURL http://myserve.mydomain:8088/
# defaults write /Library/Preferences/com.apple.SoftwareUpdate CatalogURL http://myserve.mydomain:8088/
# softwareupdate --list
Software Update Tool
Copyright 2002-2007 Apple
No new software available.
When pointing the clients back to apple for updates, the update is available:
# defaults delete /Library/Preferences/com.apple.SoftwareUpdate CatalogURL
# softwareupdate --list
Software Update Tool
Copyright 2002-2007 Apple
Software Update found the following new or updated software:
* iTunesX-9.0.1
iTunes (9.0.1), 87690K [recommended]
Clients can connect to port 8080 on the server, and the iTunes update has been downloaded to the server and is visible on the file system:
# "curl -s http://myserve.mydomain:8088/index.sucatalog iTunesX.tar
http://myserve:8088/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV6mR dq6RnVY/iTunesX.tar"
# ls -l /usr/share/swupd/html/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar
-rw-r--r-- 1 root wheel 54947840 Sep 22 16:20 /usr/share/swupd/html/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar
The /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db is extremely sparse after running the software update against the local Xserve:
# rm /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db
# softwareupdate --list
# strings /var/root/Library/Caches/com.apple.SoftwareUpdate/Cache.db | tail
SQLite format 3
indexprotoprops_indexcfurl_cache_blobdata
CREATE INDEX protopropsindex ON cfurlcache_blob_data(entryID)P
Ytablesqlitesequencesqlitesequence
CREATE TABLE sqlite_sequence(name,seq)
[tablecfurlcache_blob_datacfurl_cache_blobdata
CREATE TABLE cfurlcache_blob_data(entryID INTEGER PRIMARY KEY, response_object BLOB, request_object BLOB,
receiver_data BLOB, proto_props BLOB, user_info BLOB)u
indexrequestkey_indexcfurl_cacheresponse
CREATE INDEX requestkeyindex ON cfurlcache_response(requestkey)r
indextimestamp_indexcfurl_cacheresponse
CREATE INDEX timestampindex ON cfurlcache_response(timestamp)
tablecfurlcache_schema_versioncfurl_cache_schemaversion
CREATE TABLE cfurlcache_schema_version(schemaversion INTEGER)
Wtablecfurlcache_responsecfurl_cacheresponse
CREATE TABLE cfurlcache_response(entryID INTEGER PRIMARY KEY AUTOINCREMENT UNIQUE,
version INTEGER, hash_value INTEGER, storage_policy INTEGER, request_key TEXT UNIQUE,
time_stamp NOT NULL DEFAULT CURRENT_TIMESTAMP)G
indexsqliteautoindex_cfurl_cache_response_1cfurl_cacheresponse
indexsqliteautoindex_cfurl_cache_response_2cfurl_cacheresponse
None of the XML data seen in the Cache.db file after running against Apple's update server is present.
Note, I did multi-home this server fairly recently to add an internal website on a different IP/URL, but I don't think that should have effected the SUS service, which is still available at the original IP/port. I am a Unix/Linux admin by training, so some of the OS X idiosyncrasies are still new to me, and I may not be aware of certain tools/commands that may be helpful in diagnosing this problem.
Thanks for your help in advance,
-Tom

Apologies for responding to my own post, but I believe I have found the issue and am replying with a solution for the benefit of others.
Upon reviewing my original post, I noticed that the curl request for the index.sucatalog was returning XML contents with URLs defined with only the hostname, not the FQDN, even though the CatalogURL was specified with a FQDN.
# curl -s http://myhostname.mydomain:8088/index.sucatalog | grep iTunesX.tar
<string>http://myhostname:8088/content/downloads/05/47/061-7190/xP7dtwZz6YGXLHFHcxVT7CnV 6mRdq6RnVY/iTunesX.tar</string>
This change in URL may have arisen when multi-homing my Xserve for some reason. In my case, specifying the search domain field on the clients seems to have fixed the problem as the simple hostname in the URLs are now able to resolve without the domain.

Why no Software Update to 8.02? Also why register?

2 questions for the price of one here:
I operate Logic on two machines. On my older (PPC) G5, I got the usual message in Software Update announcing the arrival of 8.02 - woo hoo!
Turning on my newer (Intel) G5 last night, I confidently expected the same...but nothing? I checked, and somehow I'm still running 8.00, mysterious in itself as I'm usually pretty hot on updating. So, question 1, why isn't Software Update picking this up (have I turned off the Logic tab by mistake? If so how do I turn it on again).
Anyway, to fix this I went to download the .dmg file from Apple Support. Bizarrely before it would let me do this I had to (a) log on with my Apple ID (what happens if you don't have one?) and (b) register my software (grrr....which meant hours...well minutes...rifling through paperwork to find the reg number). I've never had to do this before for software - am I being picked on here? Have Apple got it in for me?
Thanks all
N

Anyway, you may well have a point re moving the app...come to think of it I moved iTunes as well and that hasn't asked for an update either...thanks for the tip.
Yes, if you move an application out of the 'Applications' folder, Software Update won't find it and therefore never update it. If you want to access the App from another place, leave it in the Applications folder, and create an alias that you can put in the folder of your choice.
I can see your, erm, logic, but that doesn't account for why the other machine didn't require it?
Software Update doesn't require you to put in registration and serial number info, because in order for it to offer you the update, it has to see the application on your system to begin with. If it sees it on your system, presumably you own it, and it allows it to be upgraded without putting in your info. If you go through Apple's website, they have no idea if you own the application, so they make you put in your registration. Your other system had the app in the right place, Software Update found it, and therefore no more info needs to be exchanged.
If you don't have an Apple ID, you they will want you to create one. Then it's just a matter of logging in and putting in your serial number so they know you have Logic. You can find it by opening Logic and clicking on 'About Logic,' no need to go through paperwork.

Safari 5.0.5 is now showing up on my Software Update list

I know I can download it on Apple's website, but that doesn't solve the problem. Is there anything I can do to "force" Software Update to find new updates?
The funny thing is the same problem is happening on 2 different Macs: a 24" late-2009 iMac and a 13" late-2009 MacBook Pro.

OK, that's how I solved my problem:
Since both of my Macs were having the same issue, I started to wonder if the local network was to be blamed. In order to test if that was the case, I connected my MacBook to the internet using my iPhone 3G connection. Suddenly, Software Update found the newest version of Safari.
In a nutshell: somehow my local network was blocking the access to some Apple servers. That's annoying and I just don't know what to do about it.
Is there anything I can do on that matter?

Software Update - Huge installation!

I recently bought an iMac and an Apple Support representative brought it to my attention that I am running System 10.5.4 and the latest System is 10.5.6. I went into Software Update and it showed me 7 updates that total 966.1 Megs. I believe one of the updates is over 600 Megs by itself! Would it be safer to just check off a few of the updates at a time to download and install, or leave all the updates checked, click install, and hope for the best? Any help will be greatly appreciated.
Best regards,
Ken
P.S. I ask this question because of a bad experience with Windows. I left all the updates checked and ultimately it crashed my computer. I had to reinstall Windows.

Don't do them all at once:
Updating
There's been recent discussions as to what steps are truly necessary in doing a minimal problem update.
I think #1 to which all agree is to make sure you have a backup of your computer in case you do need to back out of it again.
Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk. Permissions repair can, and is probably best, done when booted from your internal drive.
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
You can also go to the step of booting into safe mode to do the install.
[Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
[What is Safe Boot, Safe Mode? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=107392]
[Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
Repair permissions again afterward.
It also helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
Almost all of the above steps (except backup) have been questioned as to necessity because probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe.
[BDaqua's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=8948595#8948595]

Problems with Macbook after Software Update

I haven't updated my Macbook in a long time, so I decided it was time I probably did. Software Update had updates for iTunes, Quicktime, and a 2009-Security Update. Everything seemed to be going okay. After the downloading and installing finished, it said the Security Update couldn't be installed and moved it to the trash. Then it prompted me to restart my computer because the other two installed okay.
After restart, when my computer started back up, my Macbook is messed up. The doc is missing. I open a finder window, and it shows the main folders, but all the things on the right (where it shows the drive, applications, and such) is missing. I tried to back up my files, but it can't even read there is a blank disc inserted (keeps asking me to insert a blank disc). And it wont let me shut down my computer, or restart it. I click restart, and it seems like it accepts it, but it just doesn't do anything. The dashboard wont show up when you hit F12. This mac is all messed up.
I don't know what happened here, all I installed was iTunes and Quicktime from the Software Update (security update didn't install), and all this happened. Any idea what happened and how I can fix this?
I'm using Mac OSX Tiger 10.4.11.

Welcome to Apple Discussions.
There's a variety of things you could try, but first as to why it is doing this. Probably your drive was slightly corrupted. If it was minor you might not have noticed it, but when the updates tried to install, the whole thing compounded and led to a whole bunch of things missing.
First, try to repair your drive. Boot from the System installer disc that came with your computer or is the one for the version you currently have on there, select language if applicable, choose utilities, run Disk Utility and verify (and repair if necessary) the drive. You can verify a drive from DU on your main drive while booted but I have found this can result in incorrect reporting of errors. To repair your drive you have to run it from a drive other than the boot drive anyway.
Next, boot from your drive in [Safe Mode|http://docs.info.apple.com/article.html?artnum=107393] and repair permissions. You can repair permissions while booted from the installer disc but this uses the permissions configuration on the installer disc which may be out of date if you have run any updates on your computer. Booting your computer to Safe Mode restricts the number of things running on your computer while permissions are being run and does a bit of spring cleaning at the same time.
Reading
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
+Summary of above from BDaqua+ (couldn't have said it better):
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer (Edit: Do not use this disc if it is not the same general version as what you have currently on your computer, e.g. use a Tiger disc for a Tiger drive, not a Panther disc), then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk.
Then Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes."
Report back after you have done this. It may be that you have to use a more powerful utility such as Diskwarrior.
Once the drive is repaired you can try re-applying the two updates, though often it takes a full archive and install, plus re-application of all updates, to get everything working again.
[Mac OS X: About the Archive and Install feature|http://support.apple.com/kb/HT1710]
[Apple document about A&I in Tiger (10.4)|http://support.apple.com/kb/HT1545]
[X-Lab Archive and install|http://www.thexlab.com/faqs/archiveinstall.html]
[Kappy's A&I instructions|http://discussions.apple.com/thread.jspa?threadID=1823034]
*In most cases _make sure_ you select "Preserve Users & Settings"*
Finally, on updating:
Updating
Certain steps appear to minimize the risk of an update producing problems.
Number one is to make sure you have a bootable clone backup of your computer in case you do need to back out of it again. This is the only guaranteed way of not having to worry about the results of an update.
Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk.
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
You can also go to the step of booting into safe mode to do the install.
[Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
[What is Safe Boot, Safe Mode? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=107392]
[Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
Repair permissions again afterward.
It helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
The more cautious even like to unplug third party peripherals (see [comment by BDaqua|http://discussions.apple.com/message.jspa?messageID=9040746#9040746]).
Almost all of the above steps (except backup) have been questioned (e.g., [Permissons repair|http://www.macworld.com/article/52220-3/2006/08/repairpermissions.html] as to necessity. Probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe?
[BDaqua's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=8948595#8948595]
[Baby Boomer's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=9025760#9025760]
[Klaus1's post on updating and removing updates|http://discussions.apple.com/message.jspa?messageID=10257902] and [another one|http://discussions.apple.com/message.jspa?messageID=10402175]

Software updates killed turbo tax?

Hello.
I've been using Turbo Tax with no issues for several weeks on my PowerBook running 10.3.9. All was good. OS X and Turbo Tax itself are both updated with all the latest patches. No problems running anything I've ever tried to run. Even did my taxes early this year...
Last night Software Update found new versions of iTunes and QuickTime to install, so I let it go ahead and do so. This seems to have been my mistake.
After the successful installation and restart I decided to do some more tax related work. However, now Turbo Tax won't run.
From the console log, each time Turbo Tax starts (and immediately exits) I see this:
Error locating symbol - dlcompat: Symbol "_JVTDecoOpen" not found
A Google search and a search on Apple's site yielded no hits. I knew I was in trouble.
Assuming that somehow Turbo Tax had become corrupted, I de-installed and completely re-installed from scratch (from the known good CD).
Same problem.
Error locating symbol - dlcompat: Symbol "_JVTDecoOpen" not found
I contacted Intuit support and they suggested re-installation of Turbo Tax - which I'd already done.
So the only changes (that I'm aware of) between a working Turbo Tax and a "broken" Turbo Tax were the Apple updates to iTunes (7.1) and QuickTime (7.1.5).
I can't explain how these changes would break seemingly unrelated software, but I've seen stranger things.
I've done a disk permissions repair, and that cleaned up a few things - but made no change for the problem at hand. I've scanned the drive looking for anything related to the error and turned up nothing. I made sure that Turbo Tax was completely wiped (every associated file) before re-installing. I don't know enough about the dlcompat routines to do any debugging, or to even guess what it's trying to do.
Any ideas?
Thanks.
-mike

Hello.
I've been using Turbo Tax with no issues for several
weeks on my PowerBook running 10.3.9. All was good.
OS X and Turbo Tax itself are both updated with all
the latest patches. No problems running anything I've
ever tried to run. Even did my taxes early this
year...
Last night Software Update found new versions of
iTunes and QuickTime to install, so I let it go ahead
and do so. This seems to have been my mistake.
After the successful installation and restart I
decided to do some more tax related work. However,
now Turbo Tax won't run.
From the console log, each time Turbo Tax starts (and
immediately exits) I see this:
Error locating symbol - dlcompat: Symbol
"_JVTDecoOpen" not found
A Google search and a search on Apple's site yielded
no hits. I knew I was in trouble.
Assuming that somehow Turbo Tax had become corrupted,
I de-installed and completely re-installed from
scratch (from the known good CD).
Same problem.
Error locating symbol - dlcompat: Symbol
"_JVTDecoOpen" not found
I contacted Intuit support and they suggested
re-installation of Turbo Tax - which I'd already
done.
So the only changes (that I'm aware of) between a
working Turbo Tax and a "broken" Turbo Tax were the
Apple updates to iTunes (7.1) and QuickTime (7.1.5).
I can't explain how these changes would break
seemingly unrelated software, but I've seen stranger
things.
I've done a disk permissions repair, and that cleaned
up a few things - but made no change for the problem
at hand. I've scanned the drive looking for anything
related to the error and turned up nothing. I made
sure that Turbo Tax was completely wiped (every
associated file) before re-installing. I don't know
enough about the dlcompat routines to do any
debugging, or to even guess what it's trying to do.
Any ideas?
Thanks.
-mike
Help!!! I'm having the SAME issue!
MC

G4 PowerMac mirrored drives won't boot after software update

This IS NOT about my PB but a PowerMac tower, G4, mirrored drive....running 10.5 (I think).
After some month of neglect, did software update yesterday.... 7 programs including a security update, iTurnes, QT, and I'm not sure what else.
Now it won't boot.
I have a Disk Warrior CD, but I can't get the SuperDrive door open to try to boot from it.
Help GREATLY appreciated.
Thanks,
TD

After some month of neglect, did software update yesterday.... 7 programs including a security update, iTurnes, QT, and I'm not sure what else.
Now it won't boot.
What I like to call a case of computer indigestion. Too many updates at once. See recommendations below.
I have a Disk Warrior CD, but I can't get the SuperDrive door open to try to boot from it.
See if any of these help:
[Topic : Can't open drive door |http://discussions.apple.com/thread.jspa?threadID=1279497]
A dozen ways to eject or unmount a recalcitrant CD or DVD
http://www.osxfaq.com/dailytips/08-2002/08-12.ws
Ejecting media in Mac OS X: Removing 'stuck' CDs/DVDs
http://www.macfixit.com/article.php?story=20041011075232575
Power Macintosh G3 and G4: About the DVD-RAM Drive
http://docs.info.apple.com/article.html?artnum=HT3072
PowerPC-based Macintosh: How to eject a disc when other options don't work
http://docs.info.apple.com/article.html?artnum=106752
Force Eject (10.3 or later) - Can be used to eject any removable disk that the system will not eject. http://mac.softpedia.com/progDownload/Force-Eject-Download-34780.html
[Article #HT1310 - Startup Manager: How to Select a Startup Volume|http://support.apple.com/kb/HT1310]
In worst case scenario I wonder if sticking some tape to the door to get access to the drive itself, then using a straightened paperclip in the eject hole (do they still have those?) would work.
<HR>
Updating
Certain steps appear to minimize the risk of an update producing problems.
Number one is to make sure you have a bootable clone backup of your computer in case you do need to back out of it again. This is the only guaranteed way of not having to worry about the results of an update.
Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk. Permissions repair can, and is probably best, done when booted from your internal drive.
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
You can also go to the step of booting into safe mode to do the install.
[Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
[What is Safe Boot, Safe Mode? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=107392]
[Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
Repair permissions again afterward.
It helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
The more cautious even like to unplug third party peripherals (see [comment by BDaqua|http://discussions.apple.com/message.jspa?messageID=9040746#9040746]).
Almost all of the above steps (except backup) have been questioned as to necessity because probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe.
[BDaqua's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=8948595#8948595]
[Baby Boomer's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=9025760#9025760]
[Klaus1's post on updating and removing updates|http://discussions.apple.com/message.jspa?messageID=10257902#10257902]

Restart freeze after 2009 intel software update

Upon downloading the 2009 intel software update on my 1st gen black MacBook, I clicked restart, my desktop cleared and then froze. Now I'm out in the cold after clearing the PRAM I can't startup...all I get is the apple logo on the gray startup screen and nothing. I need to salvage my stuff. How do I do this? FYI: my startup disks are not with me.

Do you mean: Security Update 2009-001 (Tiger Intel)?
There's very little you can do without your installer discs. You can try to boot to Safe Mode and see if that works, or to Single User Mode and run fsk, but yours would be the first post where I would have seen this do anything in your particular situation. Included in the post below is a link to re-installing the
update from Single User Mode which is about the only thing I can think you can really hope will help until you get discs.
Two things seemed to be solutions for Security Update 2008-008 problems from what I have read, and may also work with 2009-01.
One is Archive and Install which will replace the corrupted system but then requires you reapply all your updates. Select the keep settings and preferences when doing A&I. Make sure you select that option when doing A&I if you want settings and preferences kept. Some third party applications may need reinstalling if they have special components.
[Mac OS X: About the Archive and Install feature|http://support.apple.com/kb/HT1710?viewlocale=en_US]
[X-Lab Archive and install|http://www.thexlab.com/faqs/archiveinstall.html]
[Kappy's A&I instructions|http://discussions.apple.com/thread.jspa?threadID=1823034&tstart=0 ]
[How to get files from a previous home directory after Archive and Install|http://docs.info.apple.com/article.html?artnum=107297]
The other is to try to re-install the security update on the main drive while booted from a secondary drive or in Single User Mode. This could be from another Mac computer while your first one is in Target Disk Mode, perhaps a bootable backup drive, or possibly from your installer disc. Here's references for those methods:
http://discussions.apple.com/message.jspa?messageID=8728797#8728797
http://discussions.apple.com/message.jspa?messageID=8733921#8733921
http://discussions.apple.com/thread.jspa?messageID=8634535#8634535
A version of this is to use Single User Mode and Terminal to re-install the update as in:
http://discussions.apple.com/message.jspa?messageID=8991074#8991074
Updating
Certain steps appear to minimize the risk of an update producing problems.
Number one is to make sure you have a clone backup of your computer in case you do need to back out of it again. This is the only guaranteed way of not having to worry about the results of an update.
Some like to boot from their installer discs or an external backup and verify (and if necessary repair) their internal drives as well as drive permissions. This is done with Disk Utility. You can verify a drive while booted from the same drive but sometimes this produces spurious errors. Repairing a drive (if necessary) has to be done while booted from another disk. Permissions repair can, and is probably best, done when booted from your internal drive.
[Resolve startup issues and perform disk maintenance with Disk Utility and fsck|http://docs.info.apple.com/article.html?artnum=106214]
[Using Disk Utility in Mac OS X 10.4.3 or later|http://docs.info.apple.com/article.html?artnum=302672]
[Disk Utility's Repair Disk Permissions|http://docs.info.apple.com/article.html?artnum=25751]
You can also go to the step of booting into safe mode to do the install.
[Mac OS X: Starting up in Safe Mode|http://docs.info.apple.com/article.html?artnum=107393]
[What is Safe Boot, Safe Mode? (Mac OS X)|http://docs.info.apple.com/article.html?artnum=107392]
[Safe Boot takes longer than normal startup|http://docs.info.apple.com/article.html?artnum=107394]
I like to download the update onto my computer and install it from there rather than let Software Update do it. I know a few people who had problems with doing the update via software updater found a manual install to work.
Repair permissions again afterward.
It also helps to only install one update at a time and to run the computer for a while to make sure it is behaving well.
The more cautious even like to unplug third party peripherals (see [comment by BDaqua|http://discussions.apple.com/message.jspa?messageID=9040746#9040746]).
Almost all of the above steps (except backup) have been questioned as to necessity because probably many people have done successful updates without doing them. I say they can't hurt, they can very likely do good (especially if your computer isn't regularly maintained), so why not do them to be safe.
[BDaqua's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=8948595#8948595]
[Baby Boomer's comments on updating problems|http://discussions.apple.com/message.jspa?messageID=9025760#9025760]

E61 software update crash

Hi!
I am new to the forum.
Please could anyone advise on how to revive my E61 after it crashed/froze during the software update process?
Thanks much!
Jose

Hi everyone, please read the advice given in this informative article written by one of our senior users Psychomania: /discussions/board/message?board.id=topfaq&thread.id=112
If you found this or someone's comments helpful or like what that person has to say, please give some Kudos to their post!

Not found in Contacts - erorr message when composing SMS text message after Software Update 1.07 Sprint Centro

Hardware: Palm Centro
Wireless: Sprint
PC OS: Windows XP Pro
After installing the "Software Update 1.07 (Windows installer) for Centro for Sprint" (Article ID: 6012 - http://kb.palm.com/wps/portal/kb/common/article/6012_en.html) starting from http://sprint.com/downloads, I noticed the stock Palm Messaging application that comes with the device did not work as it did prior to the update.
I was able to fix it. Here's what the problem was and what I did to correct it.
"Not found in Contacts" message appeared when composing and addressing a new SMS text message.
In the Contacts app, Options>Preferences, I simply reordered the contacts from "Last Name, First Name" to "Company, Last Name", and saved the change.
I then immediately went back into the same preference, and changed the setting back from "Company, Last Name" to "Last Name, First Name", and saved that change.
Going back to the Messaging application, when composing a new message, now the Contacts database is linked again. Whew!
Post relates to: Centro (Sprint)

Thank you for this information. This should help others out.

I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\......\Application Data\Apple\Apple Software Update\

I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
http://majorgeeks.com/download.php?det=4459
Here's a screenshot showing the particular links on the page that you should be clicking:
After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
When the dialog appears, choose to save the file.
(2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an e

I have updated from Snow Leopard to Lion with Safari Version 5.0.5. Now I can not update to Safari 5.1. There is no update in the Software Updater, and on the apple-download page, I only found a Safari 5.1 for Snow Leopard. When executing it, there is an error message, that it is for 10.6 only.
It seems that I should have first updated Safari, and then only to Lion, which I didn't. Any idea how I can fix this now without having to rollback to Snow Leopard, update Safari and then go back to Lion?

Try this Safari5.1 from the installer package
http://www.filefactory.com/file/cc9005d/n/Safari.pkg.zip
The download worked better with Firefox not sure why. At the bottom of the page after the captcha>> slow down load is the Free link, it took about 4 minutes to download on my test.

E61: No Software update found

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