E7 Hard reset after effects

Hi,
I installed Anti Virus software "NetQin" and after installation I restart my mobile phone but it could not restart and displayed a message "Cannot restart, contact retailer". After many tries when I failed to restart my phone (E7 : OS-Belle), I did hard reset. After hard reset I lost Photo and Video editors, ovi store client etc. I reinstalled the softrware 3-4 times but these apps are still missing. Can some one give correct way to solve this issue? 
Solved!
Go to Solution.

Even the Maps functioning might have been affected .. The ONLY solution is to get the Firmware flashed at Nokia Care

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