EBIZ database RAM utilization is 100 %

Dear all,
In out db Tier Ram utilization is high eventhough we assigned only 3 gb to SGA and 3 gb to PGA out of total 32 gb. No other application is running other than database, we dont have any clue what to do, pls help
Top command dump
top - 17:36:07 up 221 days, 11:49, 1 user, load average: 0.31, 0.34, 0.36
Tasks: 236 total, 1 running, 234 sleeping, 0 stopped, 1 zombie
Cpu(s): 2.7%us, 0.6%sy, 0.0%ni, 94.9%id, 1.3%wa, 0.1%hi, 0.4%si, 0.0%st
Mem: 32961400k total, 32702940k used, 258460k free, 201932k buffers
Swap: 50339668k total, 99372k used, 50240296k free, 30420336k cached
Regards,
Charan

Hi Charan;
What is EBS and DB version? What is OS?
1. Please take AWR report and see what or which process eat your source.
2. Why pga is 3 gb? Please see below doc and compare it wiht your settings.
Database Initialization Parameters for Oracle Applications Release 11i [ID 216205.1]
Database Initialization Parameters for Oracle Applications Release 12 [ID 396009.1]
3. I suggest also enable oswather to can get more details about OS usage:
OS Watcher User Guide [ID 301137.1]
Regard
Helios

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