Edge Animate CC – Exception Error

I recently installed the test version of Edge Animate CC – but it doesn't work.
It starts up with a white screen and a popup showing the remaining days of the trail version, as expected.
After assigning the button continue trail, I may create a new document but can't adjust size or anything else without the error code:
"Edge Animate – Exception: An error occurred. Please save your work and restart Edge Animate" Any ideas? Running on mac osx 10.8.
I already deleted the preference folder – without effect.
Thank you for your help.
<moved from downloading,installing,setting up - kglad>

Hi Elaine.
Ok, when the update will be ready?, I will try to optimize all to use just 2 symbols with gradients.
Thanks a lot .
P.D: Do you know if video.js works well on EA3?, or any .js script you recommend me. In video.js I can change the CSS easily but style not shown in Android/iOS tablets, only PC.

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sym.$('Stage').css({
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You can add the other properties between the {} with the same format:
'propertyName':'value',
Newer versions of Animate have gradient from color panel.

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I get this error every time I try to open the project I have been working on for days - I've attempted to create a new project and swap out the different pieces/parts from the previous project folder but it still causes the same exception error. I have also uninstalled/reinstalled Edge Animate CC twice, and cleared my preferences. Neither has resolved the issue.

Hello,
I had exactly the same problem and in my case I could not resolve it. It appears that somehow the file with contains the editable code gets corrupted leaving only the rendered content which cannot be reverse engineered.
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Edge Animate - Exception

Hi,
this is the second time that i get the following excepting during my work with Edge Animate. I cannot open my project now. Restart Edge Animate doesn´t help. No idea, why it happens.
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LogFile:
[1227/102647:ERROR:renderer_main.cc(226)] Running without renderer sandbox
[1227/102648:INFO:CONSOLE(0)] "event.returnValue is deprecated. Please use the standard event.preventDefault() instead.", source: (0)

Having the exact same problem here too. Has there been any resolution to this problem? Seems odd that it has been around for so long without any hint that something is being done.
Here is my file if it helps at all: http://www.filedropper.com/navbartemp Its short and simple but I am afraid of the issue spreading to new or other existent projects that I can still open.
I tried uninstalling / reinstalling Adobe Edge but had the exact same results. Going to pester the support people tomorrow in hopes that they have a solution, if they do I will be sure to add what I can here.

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!Installation Failed - Learn More
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Installation failed
Errors encountered during installation.(7)
More information
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Few other details:
I ran the adobe cleaner for CS6 programs before installing the creative cloud.
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Thank you Jeff, I followed your directions and may have found the issue yet I do now know how to resolve it.
Some Background:
When I first installed the Creative Cloud Desktop Application a couple weeks ago I had my main hard drive partitioned into C: and D:.
Because of limited space of my C drive I changed the application install directory (in the Desktop App preferences) to D:. Despite this it was still installing all the programs to the C:/default path.
I had posted concerns about this on the forumn after trying restarting and reinstalling yet nothing worked. Despite it listing D: as the install directory it would not install there.
So finally I just decided to unpartition the drive back to only C: Prior to the unpartition I was transfering the conents of D to a seperate hard drive and I changed the preferences back to C: in the Desktop app.
As I was waiting for the files to transfer I decided to start a trial install (as the transfer was taking a while.) Pushing me over the line of frustration into amusment it then proceeded to install to my D: drive. At this point it was just doing the opposite of what I wanted. Regardless I continued with the unpartition and all the applications I have downloaded installed fine since then to my new larger C drive.
When I looked into the error log for the Edge Animate I noticed this
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | - 0 fatal error(s), 1 error(s)
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | Win OS version: 6.1.0.0 64 bit Type: 1
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | Please search the above error string(s) to find when the error occurred.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | These errors resulted in installer Exit Code mentioned below.
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 | -------------------------------------------------------------------------------------
08/09/13 15:21:39:504 | [INFO] | | OOBE | DE | | | | 4300 |
08/09/13 15:21:39:505 | [INFO] | | OOBE | DE | | | | 4300 | Exit Code: 7 - Unable to complete Silent workflow.
08/09/13 15:21:39:505 | [INFO] | | OOBE | DE | | | | 4300 | Please see specific errors for troubleshooting. For example, ERROR: DW041 ...
This issue just wont leave me alone.
As I mentioned before the install directory has been set back to C since before the unpartition and all the other programs have installed fine. Are there somewhere that secret preferences are stored? This is all the more unbelievable as I prior to reading your instructions I uninstalled the creative cloud desktop app, ran the adobe cleaner for any pre-CC applications as well as a registry cleaner and reinstalled the Desktop App and tried again.
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Suggestions on how to fix this would be helpful and appreciated.
This is the website address. please type in Without any spaces:
louis place cafe DOT com DOT au

Site is not verifying due to Server Time Out error. Also menu which was created with Adobe Edge Animate does not show up as navigation in a site map or when bots read the site. Site won't verify or index in google.
Suggestions on how to fix this would be helpful and appreciated.
This is the website address. please type in Without any spaces:
louis place cafe DOT com DOT au

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24 gb ram
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Elaine,
On the webserver its running fine for being partially completed. http://dirtyhumanoids.com/publish/web/TonalpohualliAndTheEyeOfProvidence.html
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The character encoding of a framed document was not declared. The document may appear different if viewed without the document framing it. jquery.zoom-min.js
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-Changing the utf charset to : <meta http-equiv="Content-type" content="text/html;charset=UTF-8">
-Changing the version of jquery used from 1.7.1 to the latest release of 1.11.2
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-Running the project outside of Business Cataylst to see if the error persists (it does)
Here a link to the Edge Animate project: Dropbox - LOBT Interactive Section Map
As always any help is determining why Edge Animate projects with a zoom.js plugin do not work in Firefox 35.0.1 would be most appreciated.

Hi jeremy
Thanks for sharing the info. We'll look into this and get back.
Thanks
Manigandan

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I am having trouble while installing Adobe Edge Animate from Adobe Application Manager. The downloading is always stucked at 1% and after 5 minutes, I get the error "Installation Failed". The screenshot is attached.

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Regards,
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Edge Animate CC – Exception Error

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