EIM 4.3.X Creating Custom attribute Failure

Hi All
Has any one been able to use the custom attributes feature of EIM under Tools? When ever i add a custom attribute and press save the IE Page is just constantly loading and the attribute never saves. I have tried leaving it for ages but it eventually just times out. I am just trying this in my lab at the moment for a customer POC. If any one has a lab of 4.3.X can they try this out? I do not recommend doing it on a live system as if it works you will not be able to delete the new field :-).
If not i think a TAC case will be the only option :-(
Thanks,
Matt P

After you create the name are you hitting enter so that the custom atrribute is now part of the list and then hit save?
Good point. Getting the right technique with eGain is essential.
It is needed where ever you have to do this - workflows, data access links, data usage links etc. Even when you are experienced, it's possible to forget, save the item and come back later and find that the item has not really been added to the list.
Thanks for chiming in, egain_karthik. Hang around please.
Regards,
Geoff

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