Eject button no longer works after iTunes audio CD burn

Hi, after upgrading to the latest version of iTunes, the eject button on my drive does not work after burning a CD.
It still works with other applications, just not iTunes (but it did before the latest upgrade).
Luckily, I can still eject disc's using the iTunes, or Windows Explorer software - but it's a pain.
Is anyone else having this problem?
Thanks in advance for any guidance you can provide!

For my Matshita UJ-831Da CD/DVD drive, the driver version showing in device manager is 5.1.2535.0. I just now clicked on "update driver" and the reply was that a newer version could not be found.
But why would doing a "Run Diagnostics" in iTunes now freeze / crash my whole system when it never did before? It only began doing that after it also began failing to burn CDs. Again, the iTunes software is the only software that has ceased to burn CDs.
Several months ago, I finally reached by phone a girl at Apple tech support who first denied there were any known problems. But when I told her that the web was full of thousands of people screaming about this very issue she recanted and admitted that iTunes was having these problems, that they had posted the fix for some of the other CD/DVD drives but not mine. She then said, "but if you pay $35 I'll tell you how to fix it." Absolutely unethical. That's like buying a car then being told that there's now an extra fee for being told how to start it. She may have lied about knowing what the fix is, but either way it's absolutely unethical.
The problem is iTunes. iTunes changed and now won't drive the same current drive it worked with when iTunes accepted my money, in advance, to purchase and burn music at future dates. iTunes should fix the problem.
I'm willing to go through the leg-work, to try all of Apple's instructions here, but Apple also needs to follow through with this.
Thanks again for your help.

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Last edited by scott_fakename (2013-01-12 21:41:45)

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button/power)
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PBTN|PWRF)
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SLPB|SBTN)
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ac_adapter)
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AC|ACAD|ADP0)
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00000000)
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00000001)
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battery)
case "$2" in
BAT0)
case "$4" in
00000000)
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00000001)
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CPU0)
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button/lid)
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close)
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open)
logger 'LID opened'
logger "ACPI action undefined: $3"
esac
logger "ACPI group/action undefined: $1 / $2"
esac
# vim:set ts=4 sw=4 ft=sh et:
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# This file is part of systemd.
# systemd is free software; you can redistribute it and/or modify it
# under the terms of the GNU Lesser General Public License as published by
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