Elements 12 wont open why? had it to the computer shop twice and they can not find out why either. MAD MAD Mad

IT has been installed and uninstalled a hundred time.  The tech from Adobe could not get it to open.  The people at the computer shop very graciously have tried every thing they can think of.  This not only to mention I thought I had a bad disk and bought a second copy.  This program is a joke and am so mad that even adobe could not make it run.  It install just fine, but just wont open.

I'm sorry you're having so many problems, but this is the user to user forum not adobe, and we can't give you a refund any more than you could give one us a refund. You would need to contact adobe about that.
However, it sounds like you are talking about PSE 7 through 10, and it's not web-based software, it's just desktop software that offered an online component. The problem is that you are trying to sign in to photoshop.com and photoshop.com has been dead and gone for over a year now. If you had photos stored there, you would have gotten a bunch of emails when your photos were getting moved to Revel, but you can't access revel from within PSE. The solution is simply to stop using the welcome screen and launch the editor or organizer directly from the .exe/application file
PSE 8, 9, 10 Can’t Sign In, Error 404 | Barbara's Sort-of-Tech Blog

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    Process: iTunes [937]
    Path: /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: com.apple.iTunes
    Version: 8.0.1 (8.0.1)
    Build Info: iTunes-8011101~13
    Code Type: X86 (Native)
    Parent Process: launchd [149]
    Date/Time: 2008-10-04 01:44:52.385 -0700
    OS Version: Mac OS X 10.5.4 (9E17)
    Report Version: 6
    Exception Type: EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000001, 0x0000000000000000
    Crashed Thread: 0
    Thread 0 Crashed:
    0 com.apple.QuartzComposer 0x94b013b4 QCFileIsComposition + 3
    1 com.apple.QuartzComposer 0x94a28ba6 -[QCCompositionRepository _loadAllCompositions] + 202
    2 com.apple.QuartzComposer 0x94b2ebbb -[QCCompositionRepository initWithOptions:] + 727
    3 com.apple.QuartzComposer 0x94b2e8ae +[QCCompositionRepository sharedCompositionRepositoryWithOptions:] + 106
    4 ...QuartzComposer.iTunesPlugIn 0x16fd4709 PlayerGetITTrackInfoSize + 12174
    5 com.apple.iTunes 0x00047f03 0x1000 + 290563
    6 com.apple.iTunes 0x0004e375 0x1000 + 316277
    7 com.apple.iTunes 0x0004e605 0x1000 + 316933
    8 com.apple.iTunes 0x0004e685 0x1000 + 317061
    9 com.apple.iTunes 0x001e43ce 0x1000 + 1979342
    10 com.apple.iTunes 0x001e454b 0x1000 + 1979723
    11 com.apple.iTunes 0x0004b004 0x1000 + 303108
    12 com.apple.iTunes 0x0003bc42 0x1000 + 240706
    13 com.apple.iTunes 0x0003cc30 0x1000 + 244784
    14 com.apple.iTunes 0x0003cd9a 0x1000 + 245146
    15 com.apple.iTunes 0x0028abbf 0x1000 + 2661311
    16 com.apple.iTunes 0x000030c2 0x1000 + 8386
    17 com.apple.iTunes 0x00002fe9 0x1000 + 8169
    Thread 1:
    0 libSystem.B.dylib 0x9464c4a6 machmsgtrap + 10
    1 libSystem.B.dylib 0x94653c9c mach_msg + 72
    2 com.apple.CoreFoundation 0x915b40ce CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x915b4d54 CFRunLoopRun + 84
    4 com.apple.iTunes 0x00296488 0x1000 + 2708616
    5 libSystem.B.dylib 0x9467d6f5 pthreadstart + 321
    6 libSystem.B.dylib 0x9467d5b2 thread_start + 34
    Thread 2:
    0 libSystem.B.dylib 0x9464c4a6 machmsgtrap + 10
    1 libSystem.B.dylib 0x94653c9c mach_msg + 72
    2 com.apple.CoreFoundation 0x915b40ce CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x915b4cf8 CFRunLoopRunInMode + 88
    4 com.apple.audio.CoreAudio 0x92c50464 HALRunLoop::OwnThread(void*) + 160
    5 com.apple.audio.CoreAudio 0x92c50300 CAPThread::Entry(CAPThread*) + 96
    6 libSystem.B.dylib 0x9467d6f5 pthreadstart + 321
    7 libSystem.B.dylib 0x9467d5b2 thread_start + 34
    Thread 3:
    0 libSystem.B.dylib 0x9464c4ee semaphorewait_signaltrap + 10
    1 libSystem.B.dylib 0x9467e866 pthread_condwait + 1267
    2 libSystem.B.dylib 0x946c4371 pthreadcondwait + 48
    3 com.apple.iTunes 0x002716b7 0x1000 + 2557623
    4 com.apple.iTunes 0x00367f3f 0x1000 + 3567423
    5 libSystem.B.dylib 0x9467d6f5 pthreadstart + 321
    6 libSystem.B.dylib 0x9467d5b2 thread_start + 34
    Thread 4:
    0 libSystem.B.dylib 0x9469c5e2 select$DARWIN_EXTSN + 10
    1 libSystem.B.dylib 0x9467d6f5 pthreadstart + 321
    2 libSystem.B.dylib 0x9467d5b2 thread_start + 34
    Thread 5:
    0 libSystem.B.dylib 0x9464c4a6 machmsgtrap + 10
    1 libSystem.B.dylib 0x94653c9c mach_msg + 72
    2 com.apple.CoreFoundation 0x915b40ce CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x915b4d54 CFRunLoopRun + 84
    4 com.apple.DesktopServices 0x96f96ea3 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
    5 ...ple.CoreServices.CarbonCore 0x93da8463 PrivateMPEntryPoint + 56
    6 libSystem.B.dylib 0x9467d6f5 pthreadstart + 321
    7 libSystem.B.dylib 0x9467d5b2 thread_start + 34
    Thread 6:
    0 libSystem.B.dylib 0x9464c4a6 machmsgtrap + 10
    1 libSystem.B.dylib 0x94653c9c mach_msg + 72
    2 com.apple.CoreFoundation 0x915b40ce CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x915b4d54 CFRunLoopRun + 84
    4 com.apple.DesktopServices 0x96f9701c TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
    5 ...ple.CoreServices.CarbonCore 0x93da8463 PrivateMPEntryPoint + 56
    6 libSystem.B.dylib 0x9467d6f5 pthreadstart + 321
    7 libSystem.B.dylib 0x9467d5b2 thread_start + 34
    Thread 7:
    0 libSystem.B.dylib 0x9465368e _semwaitsignal + 10
    1 libSystem.B.dylib 0x9467e36d pthreadcondwait$UNIX2003 + 73
    2 ...ple.CoreServices.CarbonCore 0x93daa24f TSWaitOnCondition + 126
    3 ...ple.CoreServices.CarbonCore 0x93d8918e TSWaitOnConditionTimedRelative + 202
    4 ...ple.CoreServices.CarbonCore 0x93da9ecc MPWaitOnQueue + 208
    5 com.apple.DesktopServices 0x96fa1fda TNodeSyncTask::SyncTaskProc(void*) + 84
    6 ...ple.CoreServices.CarbonCore 0x93da8463 PrivateMPEntryPoint + 56
    7 libSystem.B.dylib 0x9467d6f5 pthreadstart + 321
    8 libSystem.B.dylib 0x9467d5b2 thread_start + 34
    Thread 8:
    0 libSystem.B.dylib 0x9464c506 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x9467e84f pthread_condwait + 1244
    2 libSystem.B.dylib 0x946800d3 pthreadcond_timedwait_relativenp + 47
    3 ...ple.CoreServices.CarbonCore 0x93d891ba TSWaitOnConditionTimedRelative + 246
    4 ...ple.CoreServices.CarbonCore 0x93da9ecc MPWaitOnQueue + 208
    5 com.apple.DesktopServices 0x96fa9901 TPropertyTask::PropertyTaskProc(void*) + 105
    6 ...ple.CoreServices.CarbonCore 0x93da8463 PrivateMPEntryPoint + 56
    7 libSystem.B.dylib 0x9467d6f5 pthreadstart + 321
    8 libSystem.B.dylib 0x9467d5b2 thread_start + 34
    Thread 9:
    0 libSystem.B.dylib 0x9467cf66 kevent + 10
    1 libSystem.B.dylib 0x9467d6f5 pthreadstart + 321
    2 libSystem.B.dylib 0x9467d5b2 thread_start + 34
    Thread 10:
    0 libSystem.B.dylib 0x9464c506 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x9467e84f pthread_condwait + 1244
    2 libSystem.B.dylib 0x946800d3 pthreadcond_timedwait_relativenp + 47
    3 ...ple.CoreServices.CarbonCore 0x93d891ba TSWaitOnConditionTimedRelative + 246
    4 ...ple.CoreServices.CarbonCore 0x93da9ecc MPWaitOnQueue + 208
    5 com.apple.DesktopServices 0x96fa3f24 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
    6 ...ple.CoreServices.CarbonCore 0x93da8463 PrivateMPEntryPoint + 56
    7 libSystem.B.dylib 0x9467d6f5 pthreadstart + 321
    8 libSystem.B.dylib 0x9467d5b2 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x17e39f10 ebx: 0x94a290bb ecx: 0x00000086 edx: 0x17e39f30
    edi: 0x17e39f30 esi: 0x00000000 ebp: 0xbfffcb38 esp: 0xbfffcab0
    ss: 0x0000001f efl: 0x002002c3 eip: 0x94b013b4 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x94b013b1
    Binary Images:
    0x1000 - 0xae8ff6 com.apple.iTunes 8.0.1 (8.0.1) <5502f22553e2d89857d9ea67a777b025> /Applications/iTunes.app/Contents/MacOS/iTunes
    0xced000 - 0xcf1fff com.apple.iPod 1.5 (15) <80c68d6d158ff1999c64d7450e34e0db> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
    0xcf8000 - 0xcfffff com.apple.ipodsynchronization 2.3 (106.0) /System/Library/PrivateFrameworks/iPodSync.framework/Versions/A/iPodSync
    0xd08000 - 0xd92ffb com.apple.iTunes.iPodUpdater 7.7 (7.7) <1bba224248a106d15e1094a8f3f96232> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
    0xdde000 - 0xea7ff5 com.apple.DiscRecording 4.0.1 (4010.4.5) <a78fc46978268fd4f24bc9175f972938> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
    0xf12000 - 0xf51fff com.apple.vmutils 4.1 (104) <2fcd53ce313bb6050bfaf0ac6c1b5ead> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x1483000 - 0x1483ffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
    0x14f4000 - 0x1566fff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
    0x1574000 - 0x15c401f +com.DivXInc.DivXDecoder 6.0.5 (6.0.5) /Library/QuickTime/DivX 6 Decoder.component/Contents/MacOS/DivX 6 Decoder
    0x15eb000 - 0x160eff7 com.apple.AppleProResDecoder 1.0 (51) /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
    0x1640000 - 0x167bfff com.apple.QuickTimeFireWireDV.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
    0x1690000 - 0x16aafc3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
    0x16c1000 - 0x1705fdf com.apple.DVCPROHDCodec 1.3 (228) /Library/QuickTime/DVCPROHDCodec.component/Contents/MacOS/DVCPROHDCodec
    0x171a000 - 0x176eff6 com.apple.AppleHDVCodec 1.2 (206) /Library/QuickTime/AppleHDVCodec.component/Contents/MacOS/AppleHDVCodec
    0x1777000 - 0x177cffb com.apple.AppleMPEG2Codec 1.0.1 (220) /Library/QuickTime/AppleMPEG2Codec.component/Contents/MacOS/AppleMPEG2Codec
    0x1786000 - 0x17c2fe3 com.apple.AppleVAFramework 4.0.20 (4.0.20) /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
    0x17c9000 - 0x17e8fe7 com.apple.IMXCodec 1.2 (140) /Library/QuickTime/IMXCodec.component/Contents/MacOS/IMXCodec
    0x129c3000 - 0x12bb5fea +com.elgato.mpegsupport EyeTV MPEG Support 1.0.7 (build 43) (1.0.7) /Library/QuickTime/EyeTV MPEG Support.component/Contents/MacOS/EyeTV MPEG Support
    0x13d5a000 - 0x13f9dfde +net.telestream.wmv.import 2.2.1.11 (2.2.1.11) /Library/QuickTime/Flip4Mac WMV Import.component/Contents/MacOS/Flip4Mac WMV Import
    0x13fd5000 - 0x14198fea +net.telestream.wmv.advanced 2.2.1.11 (2.2.1.11) /Library/QuickTime/Flip4Mac WMV Advanced.component/Contents/MacOS/Flip4Mac WMV Advanced
    0x141dc000 - 0x141f6fe3 com.apple.applepixletvideo 1.2.16 (1.2d16) <798930d46fb63202d054bbabf6e8c0e6> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
    0x14d32000 - 0x14d33fe1 com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x15d5b000 - 0x15d5efff com.apple.audio.AudioIPCPlugIn 1.0.4 (1.0.4) <9ce6f675ce724b0ba4e78323b79cf95c> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
    0x15d64000 - 0x15d69fff com.apple.audio.AppleHDAHALPlugIn 1.5.7 (1.5.7a24) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
    0x15ee0000 - 0x15f52fff com.apple.iLifeMediaBrowser 1.0.8 (212) <afa1e1cb24dab8802261493e84692570> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
    0x15f90000 - 0x15f9affe com.apple.URLMount 3.1.1 (3.1.1) <b4018e683fad4259ee78070e91f35029> /System/Library/PrivateFrameworks/URLMount.framework/URLMount
    0x1618e000 - 0x161ddfff +com.iConcertCal.iConcertCal 1.2 (1.2) /Library/iTunes/iTunes Plug-ins/iConcertCal.bundle/Contents/MacOS/iConcertCal
    0x16200000 - 0x1622cff3 com.apple.mobiledevice 3.2.2 (3.2.2) <6ff9efad2540c86758f048c4c6e1d9bd> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
    0x16238000 - 0x163f5fe3 com.apple.audio.codecs.Components 1.6.4 (1.6.4) /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
    0x16f82000 - 0x16f87ff3 libCGXCoreImage.A.dylib ??? (???) <b6cf72d9cbd5312d4ec435e298954ade> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
    0x16fd0000 - 0x16fd4fff com.apple.QuartzComposer.iTunesPlugIn 1.0 (10) /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
    0x175bf000 - 0x1778ffff com.apple.RawCamera.bundle 2.0.9 (2.0.9) <5abad5816603201792f59c4f9715ebe4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
    0x70000000 - 0x700e3ff2 com.apple.audio.units.Components 1.5.1 (1.5.1) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <7af47d3b00b2268947563c7fa8c59a07> /usr/lib/dyld
    0x90003000 - 0x900b1ffb com.apple.QTKit 7.5.5 (990.7) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x900b2000 - 0x90193ff7 libxml2.2.dylib ??? (???) <1baef3d4972ee789d8fa6c1fa44da45c> /usr/lib/libxml2.2.dylib
    0x901f5000 - 0x902daff3 com.apple.CoreData 100.1 (186) <8e28162ef2288692615b52acc01f8b54> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x90342000 - 0x90664fe2 com.apple.QuickTime 7.5.5 (990.7) <87077cec43c7e9b02c8ee80e50b8b81f> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x90665000 - 0x90789fe3 com.apple.audio.toolbox.AudioToolbox 1.5.1 (1.5.1) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x9078a000 - 0x90811ff7 libsqlite3.0.dylib ??? (???) <6978bbcca4277d6ae9f042beff643f7d> /usr/lib/libsqlite3.0.dylib
    0x9082a000 - 0x908a4ff8 com.apple.print.framework.PrintCore 5.5.3 (245.3) <222dade7b33b99708b8c09d1303f93fc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x908a5000 - 0x90f41fef com.apple.CoreGraphics 1.351.32 (???) <793d7ceb9e1880818e03c1f1b10df04b> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x90f42000 - 0x91022fff com.apple.syncservices 3.1 (389.6) <51037594e950b0331d4996691cf4acba> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
    0x91023000 - 0x91072fff com.apple.QuickLookUIFramework 1.3 (170.7) /System/Library/PrivateFrameworks/QuickLookUI.framework/Versions/A/QuickLookUI
    0x91073000 - 0x9107afff com.apple.agl 3.0.9 (AGL-3.0.9) <7dac4a7cb0de2f6d08ae71c1249379e3> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x9107b000 - 0x910acffb com.apple.quartzfilters 1.5.0 (1.5.0) <22581f8fe9dd2cb261f97a897407ec3e> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
    0x910ad000 - 0x9110affb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
    0x9110b000 - 0x9112bff2 libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x9112c000 - 0x9153cfef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
    0x9153d000 - 0x91541fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
    0x91542000 - 0x91674fff com.apple.CoreFoundation 6.5.3 (476.14) <7ef7f5db09ff6dd0135a6165872803cc> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
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