Elements Organizer 8- A question everyone should consiter

Will the picture management system I've programmed with Elements Organizer 8 be lost if I reformat my computer? How do I prevent the loss of my picture management system I've programmed with Elements Organizer 8 while reformatting my computer?
I store my photos on an external hard drive, because I have about 500Gigs of photos. Therefore, any metadata saved to the photos would not be lost, but metadata saved to the Elements Organizer would be. I am not positive about this, but organizer Organizer seems to store the metadata I add through Organizer somewhere within the organizer's archiving system, as oppose to adding it to the metadata programmed into the picture file by my camera. Am I correct?
If I would lose my system, could this loss be prevented by using the online sycronizing Adobe offers? I haven't yet synced because my photos far exceed thier photo backup stoage limit. Although I'm wondering if by syncing I could backup all the metadata I've added for all my photos so that elements could reload it when I reinstall the program after the reformat.

I like #1, I did a 'test run' and it copied a lot of data files along with my pictures, so it seems to be what I am looking for.
However, #2 might still apply. I edit and manage my photos out of the aforementioned external hard drive, but I have back ups of the origionals and edits on a second external hard drive and a second back up of the origionals on DVDs: Both of with I manage manually.
Where would I locate the *.pse8db file to copy it?

Similar Messages

Elements Organizer does not open. Should I just forget it and use Lightroom?

I have Elements 11 and reciently instaled Lightroom 5. Elements Organizer no longer opens. Should I be concerned and just use the ghtroom Library?

Lightroom is more powerful and robust than Organizer. So yes go ahead if you don't need people recognition.
You can set up te PSE editor as your external editing app in LR preferences and then you can right-click on images in the Library and choose Edit in pse.

Elements Organizer Problem - Question Marks and Application Won't Quit Cleanly

I recently upgraded from Photoshop Elements/Premier Elements 11 to version 13 on a Mac. After the upgrade, my elements organizer is experiencing some issues.
1. When I click on a double click on a thumbnail, I am taken to screen that has a large question mark on it. (Not the photo) Elements organizer knows exactly where the file is on my hard drive though as I can edit it in photoshop elements. In addition, I can right click on the thumbnail and select show file Info -> Double click on Location. When I do this I am taken do the correct file in finder.
2. My other issue is that the program doesn't close properly. If I choose Quit from the menu bar, the program GUI closes, but it stays resident in my dock. I have to force close in order to open the organizer again.
Any help would be greatly appreciated.
Thanks!
Ben

Trying renaming your contacts.xml file. To access the file, you need to go - Macintosh HD/Library/Application Support/adobe/elements organizer/organizer/settings I just named it "renamedfile.xml". A new contacts file will appear after you reopen the program.
I've had this problem a few times and renamed this file (after a support person from Adobe told me to the first time). It opens after I remaned it.
The contacts function of the organizer doesn't seem to be a stable. It always deletes entries that I want to add in.
Hope this helps

Newbie question about Premiere Elements Organizer

This is a pre-newbie – let’s say “virgin” question. If there is an answer already posted elsewhere, please send me a link.
I’m about to install Premiere Elements 9 to do some clip editing and animation from still images. This would be my first attempt to edit clip or do some animation from still images, besides using Windows Media Maker with my HS students. However, I have been a pretty serious photographer for 20+ years with 1,000’s of images which I now work on in PS CS5 Extended and Lightroom 3. I use Adobe Bridge and LR library to catalogue and organize my images. I’d like to continue to use AB / LR Library to organize my new clips and projects. From reading Bill’s posts, it seems I can use Adobe Bridge, copy my original file, resize in Photoshop, and save in a new folder to use for a Premiere project. This would seem to be most intuitive way for me to work. I already have keywords, metadata, actions in PS… etc. But I think Bill is using Premiere Pro, while I’ll be installing Premiere Elements, which comes bundled with Elements Organizer. Do I need to install or use Elements Organizer? What are the advantages/disadvantages or EO? I guess I’m a little worried about installing the programs and having EO automatically acquire images using presets/defaults that I don’t want to use as well as issues with subfolders, etc. I'm running Windows 7.
Thanks
FYI- this is a great animation project
http://www.thejohnnycashproject.com/#/explore/TopRated

ziggycat4 wrote:
I guess I’m a little worried about installing the programs and having EO automatically acquire images using presets/defaults that I don’t want to use as well as issues with subfolders,
EO doesn't do much with the files themselves, just maintains links to the sources.
For folders you are best to use the folder view in EO to move them as it doesn't keep track of folder locations when changed in Windows Explorer. From the File options in Bridge I think that is pretty much the same.
ziggycat4 wrote:
I would like to get as much input as possible on the advantages/disadvantages of using EO vs say Adobe Bride from others who use Elements Organizer.
Any insights would be appreciated.
Can anyone who has used both EO and AB comment on how EO handles missing (hidden) files, syncing issues, computer hanging up or crashing....etc?
I've only messed around a little with Bridge. But to me it seems lightening fast by comparison to EO. The features Albums and Tags in EO seem much the same as Collections and Keywords in Bridge.
EO has Face Recognition abilities - getting more sophisticated in each version. I've not seen this feature in Bridge.
By default EO allows you to open a file in any of:
Photoshop
Photoshop Elements
Premiere Elements
A single used-defined application (I have mine set to ColorPilot).
Bridge only seems to link to Photoshop.
Missing files can be located manually or by allowing EO to search for them.
Cheers,
Neale
Insanity is hereditary, you get it from your children

Elements Organizer does not install when reinstalling PSE10

I have a problem that I cannot seem to resolve. Previously Adobe Photoshop Elements 10 had been running flawlessly on my computer and was easily opened by clicking the desktop icon which had a "C:\Program Files (x86)\Adobe\Elements 10 Organizer\Photoshop Elements 10.0.exe" target. After uninstalling and reinstalling Photoshop Elements 10, when I click on the Desktop icon to start the application, I get a dialog box that says "The item 'Photoshop Elements 10.0.exe' that this shortcut refers to has been changed or moved so this shortcut will no longer work properly". If I right click the Photoshop Elements 10 desktop icon and check properties, the Target says "C:\Program Files (x86)\Adobe\Elements 10 Organizer\Photoshop Elements 10.0.exe". When I open Explorer and navigate to where the target says the application file should be, the "Elements 10 Organizer" directory does not exist. The only directory that does exist is the "Photoshop Elements 10" directory and it contains the 'PhotoshopElementsEditor.exe'. Yes if I click on that file the Editor opens, however when I try to load the Organizer workspace once the editor is open, it does not load because the entire folder and application is missing. I even tried searching the entire C-Drive to find the Photoshop Elements 10.0.exe file but it was nowhere to be found.
To be specific, I had PSE8, PSE9, and PSE10 installed on my 64-bit Windows 7 Professional w/SP1 computer. I decided to uninstall PSE8 & 9 because I had just purchased PSE12 and wanted to make room for the PSE12 installation. When I tried to first uninstall PSE8, the uninstaller stopped with the warning that PSE8 was installed in the same directory as PSE10. The uninstall then terminated when I clicked on OK. Next tried to uninstall PSE9 and received the same warning and uninstaller termination. The same thing happened when I tried to uninstall PSE10. Faced with the situation that all three products were installed in the same directory and would not uninstall individually, I found it necessary to uninstall all three applications manually according to the directions on the Adobe's knowledgebase.
To uninstall PSE8, PSE9, & PSE10, first thing I did was create a system restore point which is something I always do just in case something goes wrong. Then starting with PSE8, I first printed out the Photoshop Elements Help "Manually remove Photoshop Elements 8 | Windows that I found at http://kb2.adobe.com/cps/826/cpsid_82673.html. Subsequently I printed out the directions for each product, PSE8, PSE9, and PSE10, are all on the Adobe website. Next I followed the directions contained in each article except for running the product uninstaller as I mentioned above and removed all three applications then rebooted my machine.
Next I reinstalled PSE10 and tried to open it only to find that it did not fully install especially the Elements Organizer. As mentioned you can open the Editor by going directly to the executable file however you cannot access the Organizer because it did not install and cannot be found anywhere on the computer. I have uninstalled and reinstalled PSE10 five time now each time using the product Uninstaller plus the "Manually remove PSE10" directions and I still cannot get the Elements Organizer to install.
My question is does Adobe have a utility that can be run after manually installing a specific product that would find registry entries that were not removed after completing the manual removal process? The problem I see is the manual removal process which shows possible registry entries to remove manually is built on the assumption that you were able to run the Uninstaller which is not the case with my problem.
Secondly does anyone have any suggestions on how to install both the PSE10 Organizer and Editor?

I believe I found a solution but I need help in changing some of the parameters to reflect for a United States program install.
If you go to "Elements 10 Organizer is not installed [SOLUTION]" at http://forums.adobe.com/message/4745941 you will note the Poster says it is possible to force the install of Elements Organizer 10 by using the command line:
msiexec /i "E:\Adobe Photoshop Elements 10\ElementsOrganizer\Elements 10 Organizer.msi" TRANSFORMS=1031.mst ELEMENTS_DE_DE=1 ORGANIZER_DE_DE=1 STARTWATCHSERVICE=1 SUPPRESSREBOOT=0 NOT_STANDALONE=1 /l*v "C:\Users\<username>\AppData\Local\Temp\OrganizerInstall.log".
I found that the above command line input does in fact start the setup for the PSE10 "Elements Organizer" Installer except it is in a language other than English.
Is there anyone familiar enough with coding and command line prompts to change whatever paramenters are necessary to have the installer run in English.
Hopefully there are some Adobe Staff monitoring this message that can answer the question for me.
Message was edited by: DAllenJ2215

Max files in Photoshop Elements Organizer

Hello,
I have few questions:
1/
Following this thread, I am wondering what is the limit of PhotoShop Elements Organizer V8 ?? How many pictures can we insert into ONE catalog ?
2/
I currently have 6000 pictures that I would like to import into PhotoShop Elements Organizer V8, from Adobe PhotoShop Album V1.
Is this possible ? I tried with the trial version, but I have an error when converting the .psa file from PhotoShop Album V1, asking me to try to consolidate or repair the file in the previous program (but it works well in PhotoShop Album V1).
Any idea ?
3/
Is the trial version the same than the paid one ? I mean: if I start using the trial, inserting tags and so on, should I uninstall it when buying the full version or could I just buy a serial number and inserting it to unlock the trial ?
Thanks a lot,
Kamayana

John,
You are just MARVELOUS !!!! That's awesome: your website, the informations listed in it, the work you do here on the forum !!
Wow !!! I will purchase this product just for your support. Can I pay you to obtain a support and pay you the software ? Lol
You replied to all my questions !
For 2/, I read before your FAQ (I thought it was Adobe FAQ, I did not pay attention to the URL), I tried it without success (excepted item 9/ which is not possible for me, since PhotoShop Album does not allow writing metadata to files, but maybe your small program can do it ?) ...
But since I do not give up like that, I done the following, you might add it to your FAQ ?
1/ I used the dichotomy method. I was sure that some files gave problems. So, my 6000 pictures have been separated into 6 albums (1000 each). Then, I run the converting tool on each one. All worked, excepted one. This one, I share into 500 pictures each. I run the tool on each one. One was OK, the other one fail. The one which fails has been separated in 250 pictures each... And so on. Until you see which pictures cause problems... In my case, it was some modified pictures (2 of them).
Then, I eliminate this 2 pictures from my initial 6000 catalog, I do the import again, and... SUCCESS !!
Hope it might help someone else.
Kamayana

How to display video thumbnails in Elements Organizer 8?

I have a basic problem with Elements Organizer 8 and I'm really hoping someone can help me...
I'm running 64-bit Windows 7 Ultimate on an Alienware Dimension AURORA_ALX (i7 975 @ 3.33Ghz) with 9Gb RAM. I've installed Photoshop Elements 8 and Premiere Elements 8. I've then transferred video clips from my Sony HDR-SR12E and now want to manage them effectively using Premiere Elements 8. The problem I'm having is that Elements Organizer 8 isn't showing any thumbnails for the video clips I've imported (I don't have the same problem with photo files - the thumbnails for these display correctly). Windows 7 has no difficulty with showing the thumbnails when I open the folder containing the video clips, so this appears to be an issue with the Adobe software I'm using.
I've looked through the manual and other online resources - no joy.
I've attached a file (Capture.jpg) that hopefully illustrates my problem.
Can anyone help?

Hi guys
I have to confess that I'm completely new to Premiere Elements.
Thank you very much for your technical input everyone - this is much appreciated.
Barb__O, I tried to follow your suggestion, and I'm pretty sure I got the steps right, but I still didn't have any luck. Perhaps I went wrong somewhere?
Also, based on the decent hardware specs I listed above, should I be expecting my computer to chomp through the auto-analyse stage? I know it's AVCHD footage but the process still seems to take forever.

How can I use LR as an Editor while using Elements Organizer as the Database?

I started this question in the LR newbie section of the forum but maybe a few more eyes should see the question.
Simply put, I want to stay with Elements Organizer as the database of my holdings. (Yes, I've tried the LR analog and it does not do as well for me.)
I'd like to mouse a file ovfer to LR, do edits in LR, and then get the finished product back to Elements. I suspect that is an EXPORT issue on LR's part but am not sure.
Are there others who have a similar requirement?
How should I proceed?

Hi Linus,
I'm admittedly out on a limb here, since I have zero experience with Photoshop Elements. On the plus side, I have lots of experience with Lightroom, and plugins which may help.
As Jim said, photos have to be added to Lightroom catalog to be edited, and the 2 possible ways which spring to mind are:
* Manual Import
* Automatic Import
Manual may not be so bad, since you can drag a file (maybe direct from PE, but certainly from OS) and drop it in the library grid, and Lr's import dialog box will open with only that photo selected and 'Add' as the way to import it (as opposed to 'Copy', 'Move', or 'Convert to DNG'). So, all you'd have to do is click the 'OK' (actually it's 'Import') button.
The problem with Lr's automatic import is that it only supports one watched folder, so you'd have to copy files to it, and then info needed to export it to the correct place for return to PE has been lost, so I recommend using Jeffrey Friedl's Folder Watch plugin, or my very own Ottomanic Importer if you choose to go that route. That way, when you export or publish them they'll be where you want them to be (same folder as original, if I understood you correctly).
For return to PE, I'd recommend TreeSyncPublisher. I mean, if you are only ever editing once, and always doing one at a time, then a simple export will suffice, but if you want to edit (and/or re-edit) in batch, a publish service will save you some confusion, since you don't have to remember which photos you edited - just click 'Publish'.
I assume you have some way for PE to recognize new files created by publishing in Lr, and updates to existing files...
You may have to experiment to come up with something that suits well enough - keep us posted..
Rob

Automatic people recognition in Elements Organizer

Hi everyone,
Because I have limited online disk space, I've been using Elements Organizer for quite some time to catalogue all my offline images. What I do is to burn all my images to DVD's and then import these images into Organizer as offline media with the “Generate previews” option. This way I can quickly find out on which DVD a particular image is kept. This way I save on disk space on my computer.
Now I would like to get some advice and comments from you guys on using Organizer this way. I get the impression that the automatic people recognition does not work with offline media. Is this a correct assumption? How do you best optimize use of disk space when you have over 10000 images. My current version of Photoshop Elements is version 12.
Your comments and advice is much appreciated. Thanks!
Regards,
Dave

Hi, cihurst!
Bridge doesn't currently have a way to recognize people, like Photoshop Elements Organizer, but the keywords should certainly be recognized! When you're in Bridge, check out the Keywords Panel (Window > Keywords Panel). It should contain the tags that you set in Organizer.
Let us know if this helps!

FAQ: My files are missing from Elements Organizer, or How to reconnect your images?

What is Elements Organizer?
The Elements Organizer can be used to arrange, codify, systemize, group, and classify your media. When you import your images and video into the Orgnizer, you are adding information about your files to a catalog. Your files remain on your hard drive where they were, unless you are importing them from a camera, in which case the files are copied to your hard drive to a location of your choosing.
What is an Elements Organizer catalog?
The catalog is a database that stores information about the files you've imported into Elements Organizer. When importing a file, the first thing Organizer does is collect the file's name and location on the hard drive. If the file has any attached compatible metadata, such as keyword tags, these are imported as well. You can use multiple catalogs and yourr catalogs can be carried forward from version to version.
Why does Elements Organizer say my files are missing?
Since the catalog database only stores information about your file, and not the file itself, if any of that information is changed outside of Elements Organizer, the connection to the file is lost. There are three ways this can happen: the file name is changed, the file location is changed, or the file has been deleted. If you need to rename, move, or delete a file, you can do so within the Elements Organizer, and then the connection is not lost.
What is Reconnecting?
When a file has been renamed, moved, or deleted, the catalog database needs to be updated with that new information. The Reconnection process allows you to point out a file's new name, it's new location, or to delete the database entry on your file if the file no longer exists on your hard drive.
Where can I learn more?
Managing Files in Elements Organizer
Get photos from files and folders
Importing photos from a digital camera
Import photos from a previous version
Moving files
Hiding and deleting photos
Managing Catalogs in Elements Organizer
Use Backup, Restore to move catalog | Organizer | Elements 6 or later
Troubleshoot catalog backup, upgrade | Organizer | Elements 6 or later
Freeze when you repair a catalog | Organizer | Elements 6 and later
Reconnecting Media in Elements Organizer
Reconnect missing files | Photoshop Elements | Windows
Can't edit, open, reconnect photos or media | Incorrect drive letter | Elements 6 or later Organizer | Windows

Anything besides reconnecting all the files, such as switching the drive letter (if that is even possible)?
The easiest way to fix this is to change the drive letter. Here are instructions for Windows 7: http://pcsupport.about.com/od/windows7/ht/change-drive-letters-windows-7.htm
To prevent this from happening again, you can change the drive to some very high letter, like X:, and then it should remain constant. In Lightroom, right-click on the top level folder ,and select Find Missing Folder, and then point it to your X: drive.
I know I can "Import---Add to catalog" all the photos from my external hard drive back into the catalog but I do have a question:
I won't address your question specifically, since re-importing is a very bad idea. A very bad idea. You will lose information that is not in the sidecar files, such as collection members, edit history, flags, virtual copies, stacks and a few other things. Just don't go there. Change the drive letters, as I explained.

Elements Organizer keeps crashing

I recently purchased the Photoshop Elements software via a CD. I installed it but the Elements Orgnaizer keeps crashing.
For example, I was just bringing ina ll of my pictures into Organizer, it asked if I wanted to backup the catalogue, which I said yes and went through the steps to download it to two DVDs. After verifying the first DVD, tit gave me a message "Organizer has stopped working, it will now close." I did this twice with a fresh DVDF and it did it again.

Hofilena
What version of Premiere Elements are you running on Windows 8 (assumed 64 bit)? For now I will assume you are working with Premiere Elements 12.
Open a new Premiere Elements 12 project to the Expert workspace.
In the Expert workspace, hold down the Ctrl+Alt+Shift keys altogether as you use the mouse cursor to left click and hold the click on the Organizer Tab at the bottom left of the Expert workspace. With the Ctrl+Alt+Shift keys held down, hold the mouse click for about 15 seconds. At the end of the 15 seconds, release just the mouse click. You should get a pop up with the question
"Delete the Elements Organizer Settings File?". Click Yes. Now release the hold down on the Ctrl+Alt+Shift keys.
Once in the Elements Organizer (provided no more crashes), you might want to create a new catalog using File Menu/Manage Catalogs/Catalog Manager.
This worked for me. Hopefully it will work for you also.
Looking forward to your results.
Thanks.
ATR

Adobe Elements Organizer 8.0: Miniaturen

Hilfe!!!
Mein Elements Organizer zeigt bei neu importierten Fotos keine Miniaturen mehr an.
Es werden keine Miniaturen geladen und wenn ich über Rechtsklick auf „Miniatur aktualisieren“ klicke passiert auch nichts.
Im anhang ist noch ein Screenshot
Gruß
ElementsUser

The File->Backup Catalog command creates backups of the catalog file and all photos.
You can back-up your catalog "manually" by making a copy of the catalog file (*.pse8db) on a different physical disk.
Stack and album information is never stored in the photo files; it exists only in the catalog file.
When I reinstall PSE8 and add the photos to the catalogus again (without
the backup option) does it recognize/knows that the photos have
been/are part of a stacked collection?
If you have to reinstall PSE8 on the same hard disk (assuming it hasn't been formatted), your catalog should not be affected in any way. There is no need for you (and in fact, it is a very bad idea) to add the photos to the catalog again. Which brings up the question ... why are you even considering re-installing PSE8? What problem does this solve? Normally you wouldn't reinstall PSE8, and it doesn't solve some problems that people think it will solve.

How can I import photos from iPhoto '09 to Elements Organizer 10 while keeping the tags attached?

I have spent a ridiculously long time tagging photos in my iPhotos but I would now like to transfer all my photos to Elements Organizer and preserve all the work I had done.
From Adobe's help website (http://help.adobe.com/en_US/elementsorganizer/using/WS73c05ee9864270ea-417df45c129593bfa05 -8000.html) it says I can import the tags along with the photos but does not explain how:
"Elements Organizer 10 supports importing photos, along with their associated captions, tags, and ratings, from iPhoto. You also have the option to import information such as events and albums to maintain the organization of your library"
When I follow the steps outlined on the website my photos are imported but there are no tags attached to them. I am particularly interested in keeping my facial tags but I suppose it would be useful to know how to keep other keyword tags and ratings as well.
There was a previous question put out on the forums similar to this but it was unresolved and the person decided to just leave everything in iPhoto. I really would prefer to transfer all my photos to Elements Organizer. I don't like the way iPhoto organizes photos but I had to deal with it for several years before I bought Elements Photoshop with built-in Organizer.
Please Please help!
Many thanks
D.M.

You don't import one library to another. Just copy the library from the iBook to the Pictures folder on shout new MacBook Pro. If you have another library already on the MBP rename it so you don't overwrite it with the old library.
Launch iPhoto with the Option key held down and select the newly copied library and let iPhoto convert it to the new version.
Do you have photos in the library on the new MacBook Pro that you want to combine with the older library?

How to export photos from Elements Organizer on Mac?

I saw someone asked the same question and it seemed not to be possible with the Mac version. Surely this can't be possible as this must be one of the single most important functions in an Archving system.

rugfoot wrote:
The problem is I can't move them to a new folder. If I could I wouldn't have the export problem. I just dragging and dropping but it doesn't work. I have made a selection (15) of photos in Elements Organizer but I can't identify which ones they are (from 300) in the Mac Finder app (= Windows Explorer).
Sorry, I can't test that on a Mac, but I thought that 'Windows only' features would be stated on the Adobe pdf help file, and moving file is not mentionned as Windows only, whereas 'export' is clearly stated as Windows only.
http://help.adobe.com/en_US/elementsorganizer/using/elementsorganizer_10_help.pdf
Chapter 7 - Move files in a catalog
Edit,
By the way, the very useful faq list in the right panel of this forum links to PSE9, not PSE10 for the location of the guides.

Photoshop Elements Organizer 11 crashes due to deadlock in the thread wait chain when creating thumbnails for *.mts (AVCHD) files

Hi,
the Elements Organizer 11 creates a deadlock in the wait chain when generating thumbnails for more than a handful of MTS (AVCHD) files.
After importing AVCHD files from my Canon video camera, the organizer using default settings always crashes. I was able to narrow down the problem to be caused by thumbnail generating.
After deactivating the automatic generation of thumbnails, the organizer does not crash any more upon launching .
Of course, working without thumbnails is not very practical. The next resort is manual trigger of thumbnail generation by selecting "update thumbnail".
If I manually trigger updating of thumbnails for files one by one, then it works for quite many files before crashing again.
Selecting thumbnail update for multiple files at once has a much higher likelihood to crash.
This does not seem to be related to particular file contents: a file that leads to crashing once may be flawlessly get a thumbnail created at the next attempt.
The Windows event report looks as follows (German language Windows):
Name der fehlerhaften Anwendung: PhotoshopElementsOrganizer.exe, Version: 11.0.0.0, Zeitstempel: 0x505e9f67
Name des fehlerhaften Moduls: msvcrt.dll, Version: 7.0.9600.16384, Zeitstempel: 0x52158ff5
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00009919
ID des fehlerhaften Prozesses: 0x13c8
Startzeit der fehlerhaften Anwendung: 0x01cfb676145d0c54
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\msvcrt.dll
Berichtskennung: b8817e29-2269-11e4-bf2d-10bf487f7b28
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Occasionally, a different module is listed as erroneous instead of msvcrt.dll.
My questions:
- has anyone experienced the same problem?
- is this a known issue with Organizer 11?
- is the issue solved with Organizer 12?
I have Premiere Elements 11, Photoshop Elements 11 installed and not experienced any other issues with these applications.
Playback of said AVCHD (*.mts) files works flawlessly, i.e. I do not have any codec or performance issue on my PC.
Deactivation of anti-virus software has no significant effect. I have excluded video directories from scanning anyways.
Have deactivated face recognition, visual search and smart tagging in the organizer.
Have also disabled hyperthreading in the BIOS.
Using Windows XP compatibility settings for PSE somewhat improved the stability, but did not completely eliminate crashes.
Additionally, it signnificantly slows down thumbnail generation and a progress indication window becomes visible during thumbnail generation, which is barely noticable in native Win 8.1 mode.
Officially, Elements 11 is compatible with Windows 8.1.
There is a knowledgebase article related to Elements 6, which recommends to disable multi-threading and to enforce execution of Organizer on more than one core.
This reduces the problem a little bit, but thumbnailing more than a handful of files still leads to crashing.
By means of the task manager, I analyzed the wait chain of the process PhotoshopElementsOrganizer.exe:
Every time the fault occurs, it is caused by a deadlock in the wait chain.
For example:
PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
-- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
-- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 6540
---- PhotoshopElementsOrganizer.exe (PID:6440) Thread: 5932
Regards
Oliver
Microsoft Windows 8.1 Pro, 64bit, 6.3.9600 Build 9600
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz,
16 GB RAM
AMD Radeon HD5450, 1GB
256 GB SSD, Crucial M4-CT256 (Windows, Application, Swap and Temp files), NTFS
1.8 TB HDD, WesternDigital, WD2002FAEX-007BA0, NTFS (media store)

Hi,
I'm experiencing the same problem after importing MTS files.
When you said that you unisntall all other codec, what do you mean?
Codec Inside element software?
I have desable the automatic thumbnail and it still crash.
I'M running the software and trying to import more video files and the program keep crashing during the process of selecting the files in the directory to be imported.
i went in my windows 7 journal and here is the error.
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-08-31T19:36:04.000000000Z
EventRecordID
244366
Channel
Application
Computer
Ordi-Denis
Security
EventData
PhotoshopElementsOrganizer.exe
11.0.0.0
503fdd1d
MSACM32.dll
6.1.7600.16385
4a5bda4e
c0000005
00004d91
1634
01cfc552c927dce5
C:\Program Files (x86)\Adobe\Elements 11 Organizer\PhotoshopElementsOrganizer.exe
C:\Windows\system32\MSACM32.dll
0b097e53-3146-11e4-a14e-bcaec51a14f7
Please i need help since Adobe is not helping us.

Elements Organizer 8- A question everyone should consiter

Similar Messages

Maybe you are looking for