Eligible phones for nonsmart prepay?
Where is the list of devices that can be used with the pre-paid, non-smart phone plans? Verizon gives a link to "check if your phone is eligible" but there's nothing there except how to activate.
Let's any confusion surrounding prepaid service phone compatibility ridonkulous! All 3G devices are compatible with prepaid service. If your phone is 4G it cannot be activated on prepaid.
AntonioC_VZW
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Similar Messages
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Eligible phone for discount differs from phone number want to use
Can I buy a phone using the number that gives the best discount but activate the new phone under a different phone number that isn't eligible for as good a discount - eg: using husband's phone that is eligible for extra discount but putting my son's phone number on the new phone?
Yes, this is called an alternate upgrade. The contract on your husband's line will be extended, you can use the phone on your son's number (just tell the rep what you want to do when you make the purchase).
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I have many phones on my account. I am not eligible for upgrade but I had to buy two new phones for others. Can I give one of them my old iPhone 4 and take the 4gs? Thinking maybe switch sim cards? Thanks in advance for any help
Yes.
Just call your provider and tell them what you want and they will help you get it done properly. -
Hey, I was wondering if I would be able to use my eligible upgrade on one phone line to buy a phone for another line?.
Also, I saw a commercial on TV about getting a plan with 10 gb of data for like 130 a month, that does include the cost of both phones instead of 130 + 40 + 40 for each smartphone on the line?...SumWiiTodd wrote:
Also, I saw a commercial on TV about getting a plan with 10 gb of data for like 130 a month, that does include the cost of both phones instead of 130 + 40 + 40 for each smartphone on the line?...
The $130 price is actually $110 and is for 2 situations, none of which involve subsidized contract upgrade.
1) Edge payment plan. Cost of service is $110, but then the monthly phone payment added to that, usually around $25/phone
2) phones out of contract, then it is $110 with no extra charges.
The the costs break down is $80 for data, and $15/line -
Horrible customer service with a bad phone for the first time in years!
I would like someone - hopefully a manager to review my communication with the customer service representative last night. Apparently you only staff sales staff at night and I would not buy anything from this person. My first call rather than telling me that the support staff were not in until morning she just disconnected chat on me without saying as much as good bye. I then started a chat on the service line and got the same person. i asked her if i could speak to a manager or supervisor - she left me sitting on chat for over 20 minutes and never came back. These messages have been sent to email for your review. Aside from having purchased the most expensive phone that does not work along with an insurance plan that I was told only replaces phones with new phones vs refurbished (this is not the truth) and the policy only kicks in after the factory warrantee is over so I sit with a droad less than one year old certified refurbished that goes on and off as it pleases and randomly dials numbers. This is better than the original phone which I paid between the phone and the insurance over 300.00 for less than 1 yr ago that decided to slowly die and completely died xmas eve after I was in a car accident. Then the phone came with no sim card after I paid extra for shipping and the local store would not give me a sim card would only sell me one. This would be the retailer were I purchased the phone - a verizon retailer.
I have never in my life had an issue with anyone on the phone until last night - i was asking for one of my lines that is eligible for an upgrade next month to change it now so I can get a working phone or US Cellular has offered to buy out all four of my plans. I have always been a fan of verizon and never had issues other then never getting my rebates..........I have not received this one which still does not appear in the system and we have had 4 people submit the info now. (Because I sent the phone back I can no longer give you the numbers unless I find the paperwork copies i kept). A couple years ago I had the same thing happen when i purchased my phones from a verizon store - the rebates never came. That has really been my only complaint other than this current phone is horrible - the first one was brand new and slowly died over a couple weeks. I spend two hours troubleshooting the problems with a very nice man on the phone - he went above and beyond what he needed to do to test this phone Then the certified refurbished phone came with no sim cared - we were very specific that we thought it was a combination of a phone defect and the sim card. I paid extra for shipping so my kids could still reach me and it came with no sim card. I called and you all send me to the verizon store in Monona WI where i purchased the phone for a sim card and they would not give me one without charging me...........so I had to wait again for you to send me a sim card. Well the phone is slowly dying again this time with random on and off and random dialing while fully charged or even sitting on the charger itself. I do not think my request of the young lady was that big but point blank she did not want to talk to my if I was not buying. She should not be on the phones - you do not disconnect from people in anger and you do not answer a chat and just leave someone sitting there until they hang up out of frustration. In my office that would be grounds for immediate termination (I do not want to see anyone lose there job) but she needs serious training. She cannot handle conflict management, she cannot simply answer a question or tell you that a department is not available until morning - all understandable answers. Hanging up on someone or just leaving them sit there - not acceptable. I get paid 75.00 per hour of which she has wasted approx 5 either on the phone filing complaints or trying to get in contact with you - who is going to pay for my time because of your staff and her tempore tantrum. My 7 yr old would get in trouble for behaving that way. I expect a resolution to this issue today! I expect a phone call from a manager today! If I do not hear from someone i will file a complaint with the better business bureau - put an article in the paper in Madison Wisconsin about recent service decline in verizon and I will cancel all of my accounts with your company as well as have my husbands attorney dissolve the contract for his business and his technicians can use another service. (He is scheduled to had phones out on Monday - that will no happen if this is not resolved)
Thank you - I look forward to hearing from you today to hear how you plan to reconcile this issue.
Sincerely,
Tammy <Personal information removed for privacy.>
(The conversations were saved by email so you should have copies of both the hang up and then the call where she just left me sitting and waiting! If you do not have copies of the emails I do please feel free to ask!
Message was edited by: Verizon ModeratorI tried for 30 minutes to get to billing and all I could get was a computer that wanted money, no option for service rep. I had to change the date on one of my payments and ever since I have been getting texts saying I missed a payment and I had to call them. After I went through the aboved mentioned I finally called the new business line and was able to get transfered to billing. The lady was rude and didn't want to wait on my responses. She said I had schechuled it for the 1st and that why I was getting these texts , I was holding the paper, gave her the conformation number and told her it was for the seventh, all of a sudden the phone starting breaking up. I never had problems like this till my idenity was stolen and some guys got into my checking account, we caught it early and was able to close the account and open another. I had verizon on auto bill in the account and that was the only one I forgot put in the new info. Of course it was returned as closed. As soon as I saw this I checked the profile and changed it. They charged me the fee ( of course) and I called them to explain why this happened and apologized. Ever since then I have been treated like I'm a bum and that I don't pay my bill. I have been with them since 2000 and I'm thinking of changing it in September when the contract is up.
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if my iphone 3g screen has smashed and my phone is out of warranty. will apple be able to replace the phone for me or repair the screen?
i heard apple can upgrade my phone if a pay a specific amount? is this correct?
also if my phone is out of warranty how much would it cost for it to be replaced?Apple does not repair smashed phones. It will replace the phone with another iPhone 3G as an out of warranty exchange for 199.00 USD.
You should check with your carrier to see if you are eligible for a subsidized iPhone 4. It may cost you the same as the out of warranty replacement for a phone almost 3 generations old. -
I have been given permission for unlocking my iphone 3 GS from Orange. I want to set up the phone for my wife to use with a new number and carrier. Do I unlock under my itunes account first ( I now have a new iphone on this account) or set one up for her and then unlock the phone. I am worried about upsetting the new phone.
I would complete unlocking as is and then
restore as new once you know the iPhone is unlocked
Be aware Orange will process the request at their speed
one of the reasons they usually reside at bottom of User Sat surveys
will likely take weeks
This may also help
http://support.apple.com/kb/HT5014 -
I wear hearing aids that are made for Apple, the audio will go into the hearing aids via Bluetooth. I'll need to use my phone for voice only.. I drive for work and have a wok oh one too and both are synced to a bluetooh headset (LG). I'm trying to figure out how to talk on both phones ( use speakerphone on work phone?) without using a bluretooh headset. I don't know the range of the microphone on the IPHON, thinking about hanging it around my neck or put the phone into a stand/holder on the dash and use the speakerphone feature. Looking for ideas to make this simple
You can't do anything with that problem.
Take your iPhone to the closest Apple Store and they will give you new one for 200€/$ or if you bought your iPhone in less than 12 months you will get it for free. -
Unable to select 'Use Phone for audio calls' on Cisco Jabber Client 9.6 for Windows
Hi,
I have recently deployed Cisco Presence Server and integrated with Call Manager 9.1.2. I have successfully deplyed 6700 users on IM & Presence. Some of the users requested for Cisco Jabber with phone control.
I have added CFS client on the Call Manager and associated it with the same extension numbers from their desk phones. I am currently able to make audio and video calls for these specific users. I am currently using Cisco Jabber Client 9.6 for windows. I have users both daisy chained to their desk phones and who are not. Can you please confirm if it does make any difference.
Problem Faced -
I am not able to use to option use phone for audio calls. The phone comes down with a cross sign on it. At the same time Cisco Jabber by default uses the client and it works as expected.
Can you please let me know if any of you guys have faced a similar issue.
Please let me know if you need any information regading the configuration used.
Looking forward for your valuable comments.
Thank you.
Regards,
Joseph Chirayath.Hi Will,
I am attaching the screen shot for the END USER on CUCM 9.X that has been configured on Cisco Jabber.
Please do let me know if you need any further information.
Thank you. -
My iphone 4S wont allow me to restore a bckup of icloud it has just rebooted the os and for over 24 hours i have been trying to fix it i use this phone for my job so i need help. when i try to restore it says "Your iphone could not be activated becuase the activation server is unavailable, If the problom presests goto apple.com/support" It has done this for 27 hours now PLEASE HELP!!!!!!!!!
- Connect the iPod to the computer and see if iTunes sees it. If it sees it try to get the photos off the iPod.
- Next let the battery fully drain. It will likely take days. After charging for at least an hour try again
- Last, make an appointment at the Genius Bar of an Apple store. -
Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately both phone stuck on recovery mode with error 1, and 3
I got Error 3 on IPhone 5 and error 1 In IPhone 5s , I did lot of try as I can my level best , like Update iTunes, stop all security, change cable even change computer format my laptop and install everything fresh in window I did try to with Mac of my friend,
Change Internet connections try with DFU mode, Make DFU file Also with redsnow everything I did
Whatever on internet information like go to cmd and run as administrator to make change hosts file
Like ipconfig/flushdns everything everything what I can…. but I dint get good results and good information about this error
Somebody told me this is hardware problem, I make change my battery and charging connector too.
I don’t know what to do next.. because I don’t leave any experiment on my stuck phone..
Note : one is big issue that apple support team is also and giving good answer
I am in Saudi Arabia so I don’t have any nearest store of Apple.. even Saudi Is Big Consumer of IPhone
Its Really Bad its big Loss of Money I can’t afford more , Now will not Buy Any IPhone in future if I don’t get solution..
Thank You..What the **** is this taht you will not provide any service due to just a bit jailbreak..
we are not much tecnical person.. and mostly consumer dont have good idea about Jailbreak. make your device much better secure from hacker and jailbreak please we cant afford much money please give me any solution i ll not do jailbreak again please -
I just bought an Iphone 4 from straight talk. My camera does not work. The shutter does not open and when it does open there is a black screen. I am very upset. I have wanted this phone for awhile. I want the issue fixed.
ThanksTake the iPhone to an Apple store genius bar for testing, and if it is defective and under warranty they will replace. Since you say iPhone 4, was this a used or refurbished iPhone?
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I have a black iphone 4s and it's cracked/chipped at the right corner of the screen. The damage isn't too bad, but it's still not perfect in any way. I have apple care on it and I was wondering that if I was going to get a replacement phone for it and pay 50$ can i get the white iphone 4s instead?
If you want the iPhone in a different color, you can buy one at full retail price. The $299 price is subsidized from your carrier and you will be very unlikely to qualify for another subsidized device.
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When I pre ordered my iphone 6 i was told I was going to get an additional 1 gig of data per month for a year. It even shows it on the receipt i received with the phone. When will I see that reflected on my account. I have had my new phone for a week and used tons more data than usual and am hoping that will save me this month.
concretedonkey, I'm glad you were able to take advantage of this offer when you ordered your new iPhone 6. I can certainly review your account to ensure this was added for you. Please reply to the direct message I have sent you.
AndreaS_VZW
Follow us on Twitter @VZWSupport -
How can I get someone to answer the phone? I'm ready to give VERIZON my business. I sat on the phone for over 20 minutes only to be transferred to "Sales." I then sat on the phone for another 15 minutes!!!! I finally hung up.
It takes an enormous amount of patience and time to get through to a qualified person.
My Samsung S5 was locked out and needed a factory reset. Including attempts to achieve this locally, it took over an hour before my problem was even addressed.
You may be interested in my journey to a very good technical support person.
First I called the local sales person who had given me his personal business card with the friendly advice to call me with any questions. No answer at about 8:30 am when the business was open. His voice mailbox was full.
Then I called the local store where I had purchased the phone. The person who answered the phone had learned all the proper stock phrases, but was not familiar with the issue, stated that there were no customers in the store, and I should go there in about an hour when there would be more staff. He suggested dialing *411 from my phone (which was locked). Then he gave me a number to call Verizon, which he had to look up, and it took a minute or so. The number was (removed). That is an internal number for employees and contractors and requires a code to access, obviously not designed for customers' use. He finally cut me off by stating that there were a number of customers in line waiting for his attention!
After researching all my papers I found 800-922-0204 on my bill. The automated message suggested a hold time of 5 minutes, it took 20 minutes for a Customer Service Representative to pick up, and then I was referred to technical assistance. The hold time was announced to take 5 minutes, after 12 minutes I finally was connected.
Fortunately I had my computer set up for Skype on a loudspeaker, and was able to do some other paperwork while waiting.
Persistence was rewarded by having the good fortune to be connected to a very experienced, qualified and patient technical support staff with the name of Thomas (removed). He solved my problem, answered my questions during the process of resetting the phone, and gave an example of courteous and kind customer service that I had never experienced before when dealing with any major internet company.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator
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