Elitebook 2540p: Faint sound and static coming from speakers...Need Help!

I am having issues with my new 2540P. I can hear faint sound and static coming from my speakers as well as my headphones when I plug into the jack.  I first started having this issue when I plugged additional speakers into the jack and USB while talking on Skype..
I am running Win7. I tried troubleshooting drivers and hardware, disabling and enabling, and a system restore going back one day...but no luck. When I disable the speakers, I stopped hearing even the faint sound. I also tried plugging and unplugging the jack 20 times. 
Is it possible that this is a hardware failure (jack and/or sound card)?
Does anyone have other suggestions?

I am running XP and have same problem.  Sound now gone after "pop".  Customer services suggests hardware failure and send back to factory.  Flashing BIOS and updating IDT audio driver will not fix the problem.
Possible speaker failure or audio chip failure.

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