Email from App store?
I have just recd an Email, purporting to come from the App store asking me to supply my personal and credit card details, how can I be sure its from Apple?
I would recommend to access the App Store/iTunes account directly through the app to have a look, if you have to add anything.
Similar Messages
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What is this email from: App Store (regefdastg@shaw.ca)
Is the sender from Apple?
I rec'd same email - from:
App Store [[email protected]]
"Dear Customer,
We detect unauthorized Login Attempts to your Apple ID from other IP address Location.
Please confirm your identity today, otherwise your account will be disabled because of our concern for the safety and integrity of the Apple community."
With a link...
It does'nt look legit to me neither. -
i have tried to buy something from app store but it says that i cant buy the song because it says i have to activate the email but im at my home page for my email and i havent recived it. i have an @line email. how do i access this email.
Have you checked your email's spam folder to make sure an email from Apple has not been put in there?
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I have purchased some app's like Whatsapp, Flashlight and more from App Store and after about 3 days of usage, all refuse to open up. I have received acknowledgement of payment via email. What should I do to reinstate them?
BRAWO!!!! It solves the problem.
Just hope that i would not be forced to download free Apps every thir day.
Here by us in South Africa, downloads is costing one.
Anyhow, thank you once more. -
I have a problem .. I can not download and update some applications from App Store as it asked me for apple ID I don't know this email.. How I can solve thi problem
All content from iTunes is tied to the account that downloaded it, so the id that shows when trying to download updates should be the account that 'owns' that app. Do you recognise the id that is showing e.g. has anybody else downloaded or synced content to your iPad ?
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I can't remove previous owners email address from App Store so can't use - advice please!!
I can't remove previous owners email address from App Store so can't use - advice please!!
Settings/iTunes & App Stores. Tap the Apple ID. Tap Sign out. Then sign in with your Apple ID. However, if the phone still has Find my iPhone enabled with the previous owner's Apple ID then the phone will be useless to you until you get the previous owner to release Activation Lock on the phone.
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I have problem that I have never provide rescue email during my first registration. Now I want to buy Apps from apps store I've been asked to answer security question but I forget the answer. What should I do? And now my ID is freeze for 8hours.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I am feeling so ripped off right now. I have wanted a Mac for years and believed the hype about it's stability and I have had more trouble with this Imac 2011 than I have ever had with a pc. It locks up with several software products from APP store. I have already had to have a technician to look at it and really couldn't figure out what the deal was. I was told that the APP store software should give me no problems but the truth is that it locks up on the software. This machine is only 4 weeks old and I am using 37 g on a 1 T hard drive. There is no reason for it to be locking up. Also, when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that. I successfully used the help program on my pc lots of times. I did not need a $2000. plus machine to just get email. I just wanted to unload on somebody that might understand my pain and after checking out this site...I think there is a few of you out there.
I was told that the APP store software should give me no problems but the truth is that it locks up on the software.
The apps downloaded from the Mac App Store are written by third party developers, not Apple. If you have problems with those apps you need to visit the support area for their websites. Launch the App Store, locate the app name. You should see a support link.
when I try to use the help program, it always tells me that I am not connected to the internet even though I have used both the mail program and the browser with no problem just before that
Go to ~/Library/Preferences. Move the com.apple.helpviewer.plist file from the Preferences folder to the Trash. Restart your Mac, try the Help menu.
If you need help finding that file, hold down the Finder icon in the Dock then click: New Finder Window. From the menu bar top of your screen click: Go > Go to Folder. Type this in exactly as you see it here: ~/Library/Preferences/com.apple.helpviewer.plist That will take you right to that file.
(.plist) files stores information about a particular app or in this case, the Help viewer. Often times deleting the .plist file resolves the issue.
It's fine to "unload"... we understand that you expect your iMac to be stable but there are times when things go awry. That's why we have these forums so that you can you get help.
You may want to read up on how to repair the disk if necessary or reintsall Lion > OS X Lion: About Lion Recovery
Apple - Find Out How - Mac Basics
How to "switch" from PC to Mac > Apple - Support - Switch 101
I'm sorry you feel, "ripped off", but you are using the world's most advanced operating system and it may take some time to adjust to a new OS. http://developer.apple.com/technologies/mac/ -
TS1702 How do I complain about spamming from App Store vendors
How do I complain about spamming from Kabam.Com after uninstalling their product and following unsubscribe links?
I would be pretty upset about this too.
Read this KB article: http://support.apple.com/kb/HT2727
It does not specifically recommend this as a solution, but there is a "Report a Problem" link on that page:
Try that, and follow up with an email to App Store Support:
Mac App Store:
http://www.apple.com/support/mac/app-store/contact.html -
I am trying to purchase app from app store and its asking me to answer my security questions which I dont know because I never set them up in the first place! How do i get passef this or change it to reset my own security questions??
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
(88522) -
How to use File Splitter ($1.99) from App. store --By Tong Zhou
I purchased File splitter from app. store ($1.99) by Tong Zhou. I cannot find instructions in English on how to use it! I also tried to contact Tong by e-mail, but e-mail address didn't work etc. His support page is in Chinese language I haven't removed it from my Mac yet and hope to use it sometime. ---have tried different drag and drop tactics, but no luck. The lady at the app. store offered me a refund, but still hoping for instructions.
Thank you for any input!Hi,
Have you triedthe standard oracle replace function? replace(v('APP_USER'),'_','.')
Otherwise it might be useful to add emailadress as column to your users table, just in case your business decides to change email adress format to [email protected]
Regards,
Vincent
http://vincentdeelen.blogspot.com -
i install some app from app store in my iphon 5s and after finish download open window appear near app but this window not work my mean is app not open
and also in phon display i can not find this app please tell me what is problem?
many thanksMac's do a pretty good job of keeping themselves tidy and not clogging up with masses of redundant files, so the use of cleanup utilities tends to be unecessary - - - and can cause more problems than it solves!
The apps that no longer appear in Launchpad - are they still in your Applications folder accessed through Finder? If so, try launching them from there and see if they reappear in Launchpad.
As for non-displayed emails, Clean My Mac may have wiped them. But try this - back up any important files, then select a folder in Mail (say, inbox), click Mailbox in top menu, then click rebuild (the last option on that menu). If they do not reappear, then you could try accessing them from your mail/internet provider providing you have opted to keep messages on server.
As a last resort, you could try restore from Time Machine - you do keep a backup don't you? -
Dears ..
I 'm playing clash of clans ,wheen whene I bay from App store The operation is successful but whene I try to by pile of gems I get this maseg (your purchase could not be completed ) plz your advise
best Regards
<Email Edited by Host>As these are public forums (most of us on here are fellow users) I've asked the hosts to remove your email address from your post.
If you are also getting a message to contact iTunes support then you can do so via this page and ask them why the message is appearing (on these forums we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Dear sir.,
I bought from App Store
the following
Landscape Design 17, v17.0.3 (4+)
ENCORE
since I download it It does not working and when the program start freeze my computer and hang up until I power force to quit
I did try to contact the company Encore more than 20 Emails but I did not get any respond from them
please solve my problems as long as I bought this program from your store not directly from Encore
best regardsIf you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter "BOOT_TIME" (without the quotes) in the search box. Note the timestamps of those log messages, which refer to the times when the system was booted. Now clear the search box and scroll back in the log to the last boot time after you had the problem. Select the messages logged before the boot, while the system was unresponsive or was failing to shut down. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). Please include the BOOT_TIME message at the end of the log extract.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
Still in Console, look under System Diagnostic Reports for crash or panic logs, and post the entire contents of the most recent one, if any. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
I unable to download from app store, due to account billing problem!but I do not know how much is the outstanding
HI George ..
You can use the email form to contact Apple here > Apple - Support - Mac App Store - Contact Support
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