Email going to deleted items Office 365

I am using Office 365 for small business and have installed a local copy of Outlook on my laptop.  No rhyme or reason, some of my emails wind up in My Deleted Items as Unread.  I have no rules in place, no spam settings in place.  Has anyone
seen this before.
Thanks in advance,
Brad

First of all, please check this on Outlook Web APP to see if emails still go to Deleted Items folder. If yes, then it’s not an issue on Outlook client side. I would suggest you to check on Exchange Online side.
On Outlook client side, I would suggest you to run Outlook with /cleanrules switch anyway to clean any hidden rules:Outlook.exe /cleanclientrules
A corrupted data file also could cause this issue, I would suggest you to use scanpst.exe tool to repair your data file. Please refer to this article on how to use scanpst.exe:
http://office.microsoft.com/en-us/outlook-help/repair-outlook-data-files-pst-and-ost-HA102749454.aspx
Thanks,
Ethan Hua CHN
TechNet Community Support

Similar Messages

  • Help please? Outlook 2011 stuck on 'updating message list' after deleting 1000's of emails from my 'deleted items' folder

    Hello.
    I've been searching online for an answer and can't find one - hopefully someone can help...
    I recently updated to Yosemite and decided on a general clear-out, so went through 1000's of documents, photos, emails, etc. I ended up deleting the all of the emails in my 'deleted items' folder. Since then, when I go into Outlook and hit the 'send/receive' tab it logs on as normal, but then gets stuck on 'updating message list' - it shows me that there are emails and how many, but will not download them.
    Does anyone have any experience of this?
    Many thanks!

    As Outlook, part of MS Office, is not an Apple product, I strongly recommend asking in the Microsoft Office:Mac forums here:
    Office for Mac
    Everyone there is a Mac user AND an Office user, something you can't say about Apple's forums. You will get the fastest help there and I think you will find the contributors more than helpful.

  • How to add Distribution Group email alias from CSV in office 365

    Hello Forum!
    Hope someone can help me troubleshoot this or even let me know if its not possible. But, I used powershell to import distribution groups and set primary emails in Office 365. That worked great, but we have two domains and i would like to add an email alias
    to all my DGs for the other domain.
    This was my best attempt and its not going well:
    Import-CSV "C:\distributionlists.csv" | foreach {Set-DistributionGroup "$_.Name" -EmailAddresses SMTP:$_.PrimarySmtpAddress,$SecondarySmtpAddress}
    $_.Name is the column name for my DGs. IE: DL-IT
    $_.PrimarySmtpAddress is the column name for my primary email. IE: [email protected]
    $_.SecondarySmtpAddress is the column name for my email alias. IE: [email protected]

    Hi,
    Based on my understanding, the below code should work when your manually run it:
    Set-DistributionGroup "DL-accounting"
    -EmailAddresses SMTP:<Primary Email>,<Alias Email>
    If all those distribution groups have been already created, then use set-distributiongroup command should work. How about first new those distribution group, and then run foreach block to do the loop.
    Regards,
    Yan Li
    Cataleya Li
    TechNet Community Support

  • Deleting Stale Office 365 online Mailboxes with Powershell

    We are using Office 365 online for our student email system.
    I want to remove any mailbox that hasn't been accessed in the last year.

    Once you determine that, you can remove the mailboxes a number of ways - depending on how your onsite AD interacts with Office 365.
    If you use DirSync, the users that have been deleted onsite should eventually be purged from Office 365, mailboxes included.
    *To be honest, I have always deleted users manually using the method below, so I cannot affirm, from experience, that this is the case, so someone may correct me.*
    You can manaully purge mailboxes as well (I had to do this a while ago) with PowerShell cmdlets.
    $cred = get-credential
    connect-msolservice -credential $cred
    Remove-MsolUser –UserPrincipalName [email protected]
    Yes, you have to install what is known as the Windows Azure Active Directory Module for PowerShell to use those commands (cmdlets).
    http://technet.microsoft.com/en-us/library/jj151815.aspx
    If that's not clear, please ask follow up questions.
    Please mark as helpful if you find my contribution useful or as an answer if it does answer your question. That will encourage me - and others - to take time out to help you.

  • How do I recover a draft email from the deleted items

    How do I recover a draft email that I accidentally deleted?

    Thank you Franklin.
    I was looking in the trash folder in apple mail... nothing
    looked online in the gmail trash folder... nothing
    but then there it was in the trash folder of gmail.  Thank goodness.  Plus a save every few minutes as well.
    also online there is a second trash folder with a lable of IMAP and there are the saved drafts in there.
    Thanks for pointing this out good use of shift command 4

  • Cannot send email to companies using Office 365

    I have recently come into a problem with emailing companies that use Exchange Office 365.
    We have regular email contact with 2 companies and recently we are getting the following message when sending them email:
    From: Microsoft Outlook
    Sent: Friday, August 08, 2014 12:35 PM  To: Assist Program
    Subject: Undeliverable: Consumers Account No. ##########
    Delivery has failed to these recipients or groups:
     The server has tried to deliver this message, without success, and has stopped trying. Please try sending this message again.
    If the problem continues, contact your helpdesk.
    Diagnostic information for administrators:
    Generating server: ###.###on.local 
    consumeraffairs@####.###
    #550 4.4.7 QUEUE.Expired; message expired ##
    Original message headers:
    Received: from
    ###.###on.local ([fe80::2452:938f:6dd9:822b]) by  ###.###on.local
    Accept-Language: en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [10.1.100.118] Content-Type: multipart/alternative;        
    boundary="_000_A53763D7745441418094A31C2B75645B02BF4D49ASUMPTIONSBSass_" MIME-Version: 1.
    We have:
    Windows Small Business Server 2011
    Exchange 2010
    Netgear Prosafe VPN fvs318
    I have talked to there tech teams and they said it never reaches their queue.  The only thing that both of them have changed is that they switched to hosted Exchange Office 365.  I'm trying to help out my church, so I am in no way knowledgeable
    in Exchange.  I have the firewall open to outgoing mail and emails we're going through until about a month ago.  Since both of them are no longer going through, I'm sure there is a setting on my end that is not allowing them.  Can anyone suggest
    where to look?
    Thanks.

    Hi,
    To narrow down this issue, please take your time to collect some information:
    Does this happen to message sent to an individual, to a domain, or to a network?
    Does it happen for messages sent to recipients within your organization, or to recipients at other domains?
    What do the SMTP protocol logs show when attempting to send the messages?
    Refer to:
    http://technet.microsoft.com/en-us/library/bb124531(v=exchg.141).aspx
    Try to stop and restart the Exchange Transport service to check this problem.
    Thanks.

  • Office 365 BI vs. SharePoint 2013 on premise BI - are new updates going to O365 only/first?

    With some of the more recent blog posts I've seen there seems to be talk of a trend where new fixes/changes/enhancements to PowerView/Power BI, etc... are going to happen in Office 365 but may not be happening for SharePoint on premise.
    Does anyone have any more details on this or have they heard similar?
    I've seen the Power BI blog talking about new releases and enhancements each month, which I assume SharePoint PowerView is not getting those enhancements?

    Thank you that does help clear up a few things.
    However, I still don't fully understand some of the "duplication" of things?
    For example:
    http://office.microsoft.com/en-us/excel-help/power-view-explore-visualize-and-present-your-data-HA102835634.aspx?CTT=5&origin=HA104103581
    That talks about Power BI :
    "Power View has new features, as part of Power BI for Office 365:
    Create Power View sheets in Excel and then view them in the Power BI Windows Store app.
    View Power View in Excel sheets in your browser, without installing Silverlight. Read about the supported features of the HTML5 version of Power View.
    Read the Power BI Getting Started Guide."
    Will those same new features be in those bi-monthly SQL Server CU releases?
    (that may not be the best example, but on the Power BI blog they talk about various new features/enhancements, etc...)
    Perhaps I am just confused by the shared name of Power View in Office 365 and SharePoint?

  • How to delete multiple mailbox and User's in Enterprise Office 365

    I'm just finishing a trial and I want to make sure all the data is gone from the system.

    Hello,
    You can refer to the links below which provided detailed steps to recover a deleted mailbox:
    Delete or Restore User Mailboxes in Exchange Online:
    http://technet.microsoft.com/en-us/library/dn186233(v=exchg.150).aspx
    Restore a Mailbox to a Deleted User – Office 365:
    http://office365support.ca/restore-a-mailbox-to-a-deleted-user-office-365/
    Recovering deleted mailbox in Office 365 for federated and non federated mailbox:
    http://mshiyas.wordpress.com/tag/office-365-recover-deleted-mailbox/
    Hope this helps.
    Best Regards,
    Steve Fan
    Forum Support
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click
    here

  • Exchange email issues (remote search and deleted items folder)

    I use an exchange account on my Q10 and there is two huge problems about it. - the remote search will find email that are at most 60 days old, anything older can't be found on the Q10. I have added the same exchange account to my iPad and iPhone 5 where I can search for several year old email. - the "deleted items" folder won't sync on the Q10. So whenever I delete an email on any device (including the Q10) it gets moved to deleted items. But the Q10 where the folder is empty because it does not sync. (Issue has been confirmed from several people on crackberry forums)  

    I'm currently experience the same situations with my Q10. It seems like doesn't sync the folder immediately even if you select the refresh option.yoomy wrote:
    I use an exchange account on my Q10 and there is two huge problems about it. - the remote search will find email that are at most 60 days old, anything older can't be found on the Q10. I have added the same exchange account to my iPad and iPhone 5 where I can search for several year old email. - the "deleted items" folder won't sync on the Q10. So whenever I delete an email on any device (including the Q10) it gets moved to deleted items. But the Q10 where the folder is empty because it does not sync. (Issue has been confirmed from several people on crackberry forums)  

  • Using Lync server 2010 with office 365 email in the cloud

    We have a 5 year old install of Lync server 2010 in house that interacts with a local install of exchange 2008 via unified messenger. If down the road we want to try email in the cloud like office 365 can we still keep our local Lync server install? Thanks in advance.
    This topic first appeared in the Spiceworks Community

    I am reporting back with my solution.  I can now confirm that one can have Lync servers on-premises with Exchange Online using Office 365 and the Lync Phone Edition devices will work.  Contact search, calendar (although it only shows the day's
    Lync meetings), and visual voice mail all work.
    Summary of fix: AD FS certificates have to be issued by CAs that Lync Phone Edition trusts.
    The problem was when the Lync Phone Edition came back and tried to log in through AD FS.  Since we had single sign-on with Office 365 set up before we even ventured down the Lync path, the certificates for AD FS weren't issued by a CA that Lync Phone
    Edition trusted.  Getting new certificates solved the issue.  (They were issued by the same CA that did the "external web" certificate on the Lync Front End in case that matters.)
    I tried hard to get the phones to trust the original certificate first, putting it in Active Directory using the
    certutil -dsPublish method, putting the original CA on the Lync Web Services trusted list using
    Set-CsWebServiceConfiguration.  But nothing seemed to work until I finally just gave up and got a new certificate issued.  I am now running without any certificates listed in Active Directory nor any explicitly listed in Lync's Get-CsWebServiceConfiguration
    and it works great.
    The Technet articles are woefully out of date when it comes to the trusted CA list, but here's a link to the list of trusted CAs (with the updated firmware): http://blog.schertz.name/2014/10/lync-phone-edition-and-public-certificates/ 

  • Do Office 365 integration now (2003) or after upgrade (2012 R2)?

    A client has Server 2003 Standard and are going to migrate to Office 365 very soon (from a hosted mail provider, POP). They are also due for a server upgrade, likely Server 2012 R2 Standard. To eliminate the hassle of managing two different systems for their
    Windows accounts and email accounts I thought I'd run Federation Services for the Office 365 integration. The problem is they are still trying to find a way to budget for the server upgrade, so it's starting to look like I may have to integrate O365 with 2003
    instead of 2012 R2.
    I assume its better to integrate Office 365 with 2012 R2 than 2003. If so, why?
    If I do integrate with 2003, what type of issues can I expect when I finally upgrade to 2012 R2 (i.e., link between AD or federation services and O365 break, can't manage email from Server 2012 R2 dashboard because feature wasn't available in 2003)?

    The most important question is, "Does your client currently use Exchange 2003?" Next question is, "Are they planning on running a hybrid Exchange setup?" Information about the current server(s) and its/their role(s) would be good to know too.
    At our workplace, We had a 2003/2008/2008 R2 server cluster, with one of the 2003's running Exchange 2003 with 500 mailboxes. If I had known then what I know now, I would have run a cutover migration ASAP. Our AD wasn't current in the Users and Computers
    section, so we thought we'd save money by cleaning up the directory, then run a hybrid with the complimentary version of Exchange 2010 that comes with O365 E3. After a while we realized that there were no real advantages for our company to run the hybrid,
    so we decided on a cutover. During that conversation, our Exchange server died. We went online with a CSV dump of the AD, archived the old database, and imported PST's on demand.
    I take it since your client is strapped for cash, the won't be doling out for Exchange 2010 or 2013. You may also know by now that Exchange 2003
    will not run on any edition of Server 2008 or 2012, so they're going to have to drop it.
    So, the gameplan I propose to you is this:
    1) If you have less that 1,000 mailboxes, run a cutover migration ASAP. If you have unused accounts, clean them out after you make the migration and cancel them in the pricing. The web panel is really easy to use, and the Powershell module is great too.
    2a) When (or if) the client is able to acquire 12R2, check the DC first. Some companies have internal domains named "domain" or "company.local". If they plan to do AD Synchronization (I guess for Single Sign-On), that's not going to work. The FQDN must be
    mapable to a top-level Internet domain (e.g. .com, .org, .net), and they may have to create a new domain (or even forest) to become compliant. Check this now, and factor it into your pricing.
    2b) If 2a is an issue, you may have to install 12 on a separate machine/VM because two forests can't reside on one DC (security issues). If not, upgrade the DC.
    3)Run the AD check to make sure the domain is good for synchronization, then sync.
    4)It is highly recommended that you do not run federation services on a domain controller, because that would expose it to web traffic. See: http://technet.microsoft.com/en-us/library/cc778681(WS.10).aspx . If possible, run it on a separate machine. 12 Standard
    comes with two licenses for 12 running on a Hyper-V host, so you may consider that if the hardware permits. Keep in mind there can be issues with running a domain controller on a virtual machine (I do, and while I know it's not the most secure setup in the
    world, most of our firewalling is done at the hardware level). Decide on how you want to situate FS, then bring it online. Recommended practice is to have it in a DMZ, and of course you shouldn't put a DC there.
    5) Make sure your certs are good (you have to use a separate subdomain [e.g. fs.company.com] for FS than the internal one), then activate FS. Remember that certificates costs money, but you should only need a domain validation one.
    Truth be told, I wouldn't recommend FS for a client that can't afford Server 12. Sit down with them and ask for concrete examples of what they presently do and what they are trying to do. Also ask them if they have the staff to maintain an Active Directory
    that is bound to O365 (probably not). During this talk, do not use words like "sync" and "cloud"; they are buzzwords that are certainly misguiding the decision makers. You do not need to have federation in order to use OneDrive with your desktop Excel or to
    "access your files from anywhere". If they start to do a lot of SaaS in the future, then they may want to reconsider.
    Final Note: Don't bother doing anything with 2003 if you can avoid it. Scrap it as soon as you can. Microsoft ended support for it on the 8th, and O365 support isn't going to help you with it when you eventually need to call (and you will).

  • How do you permanently delete trash in the deleted items folder?

    I have over 4000 deleted emails in my deleted items folder. How do I permanently delete them from that folder? Thanks.

    Hello,
    If you are talking about the Deleted Items folder in an Outlook client, you probably should ask in the
    Microsoft Office Community Forums.
    Otherwise, I'd probably ask in the
    Outlook.com forum on Microsoft Community.
    In both cases, however, you should be able to right click the Deleted Items folder and select "Empty Folder"
    Karl
    When you see answers and helpful posts, please click Vote As Helpful, Propose As Answer, and/or Mark As Answer.
    My Blog: Unlock PowerShell
    My Book:
    Windows PowerShell 2.0 Bible
    My E-mail: -join ('6F6C646B61726C406F75746C6F6F6B2E636F6D'-split'(?<=\G.{2})'|%{if($_){[char][int]"0x$_"}})

  • Office 365 planning

    hi guys, we're currently using office 2010.
    If we will upgrade to office 365. What would be the advantages?
    How would the files be stored?
    Do we need to purchase or setup a server for cloud storage?
    Sorry for a lot of questions, just need to clear off these things. :)
    Thanks.
    Every second counts..make use of it. Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.

    For Office client site, there is nothing difference. Most Office 365 plans also include the full-featured Office 2013 applications, which users can install across multiple computers and devices. Active subscribers receive future rights to version upgrades
    as a benefit of their subscription. Entitlements vary by product.
    We use the name ”Office 365” for products that include features enabled over the internet, such as additional online storage with SkyDrive. Office 365 business plans include features such as Lync web conferencing and hosted email for businesses. All Office
    365 products, such as Office 365 Home Premium and Office 365 Small Business Premium, are paid for on a subscription basis. Subscription terms vary by product.
    For me, I would try to answer your quesion one by one:
    Do we need to purchase or setup a server for cloud storage?
    http://www.dhruvsoft.com/office-365-advantages/
    How would the files be stored?
    We could choose to save it in Cloud(Skydrive, etc) or local drive.
    Do we need to purchase or setup a server for cloud storage?
    Not necessary.
    Hope this helps.
    Tony Chen
    TechNet Community Support

  • Deleted Items Folder renamed, how do I get it back.

    I have user who was dragging e-mails from her inbox to deleted items. So how, one of the subjects of the e-mail is now her deleted items. In otherwords the deleted items now has another name and I have no idea how to rename it back. Any ideas? First for
    me.
    Thanks
    Mike

    Hi,
    I would like to ask
    whether the Deleted Items folder is renamed, or one of the deleted emails in the Deleted Items folder is renamed.
    If it is the Deleted Items folder, we cannot rename or move or delete the default folder in Outlook, try start Outlook with this switch:
    /resetfolders.
    If not work, try create a new Outlook profile.
    Also, try to scan viruses.
    Regards,
    Harry Yuan

  • Disabling AD Autodiscover while migrating to Office 365

    I'm in the middle of migrating from Exchange 2007 to Office 365.  I can autodiscover to the Office 365 service successfully in every instance except when I'm on a PC joined to the AD domain and the domain is accessible.  I have added a registry
    key on my test PC that keeps it from using the AD SCP to autodiscover but it still gets my Exchange server mailbox instead of the Office 365 mailbox even without using SCP.
    If I remove the PC from the domain, it works both locally and remotely so I know all my other settings are okay, it's only giving me this issue when it's a domain member and is running local to the AD domain.  Tried a laptop, joined it to the domain,
    took it home and let it autoconfigure, worked great.  Same laptop, when local to the domain, tries to autoconfigure using the local Exchange server settings.
    I'd like to give my users back their Outlook (rather than OWA) after I migrate them.  How do I prevent my locally deployed, AD-joined computers from getting autodiscover info from my local Exchange CAS server while I complete my migration to Office
    365?

    Hi,
    I ran into the same problem. I came up with a work around but I’m not sure this is the correct approach.
    First, with Outlook 2010 already installed I had to run the Set up and configure your Office desktop apps from Office 365. I’m not sure of all the configuration changes this makes but I know after you install it that it will allow
    you to change the username field when trying to authenticate to Office 365 (will get back to that in a minute)
    Second, from my domain joined computer where outlook was connected to my on premise exchange 2007 server mailbox, I setup a new outlook account, either from the control panel mail icon, or from within outlook (both worked) Note; doing from within your already
    existing configured outlook allowed me to migrate my email from on-premise to office 365.
    From Control Panel/Mail , I created profile name “Office 365”
    In the next window it then auto discovered my on premise exchange mailbox email address
    [email protected] (which in my case is the same as the office 365 email address
    [email protected] )
    I replaced the email address with the secondary domain email address that Microsoft office 365 created
    [email protected]. I did not put in password at this point and clicked next. It then searched for mailbox, a windows security mail application windows will pop up.
    This is where I then replace username
    [email protected] with
    [email protected] and put in my office 365 account password.
    As mentioned above when I said I would get back to that in a minute, if you don’t run the
    Set up and configure your Office desktop apps from Office 365. You will not have the option to replace the username from the windows security mail application windows.
    It finishes configuration and you’re now connected.
    Worth mentioning though that I’m still having some funky mail delivery issues with on-premise users with my imported “contacts” in outlook. The contacts work from office 365 web apps, but not from outlook. If I type the address everything
    is fine, but using contacts or replying to on-premise users is giving me some grief. It’s a contact issue but I’m still unable to resolve it.

Maybe you are looking for

  • ITunes 10.1 upgrade no longer recognizes iPhone 4

    I've just upgraded my iTunes to 10.1, however it no longer recognizes my iPhone 4. I've restarted both computer and iPhone with no luck. I've also tried multiple USB ports, still no change. iPhone is running OS 4.1 Anyone else experiencing this issue

  • Scrolling Text Box question

    I'm changing a site for a friend. She wants to add a scrolling text box with a bio of herself on the grid we're already using on her page. The problems I'm having are it's difficult to resize the box once on the grid (you can't) and I keep missing an

  • Is it possible to install a i7 quad core processor in a Pavillion dv 1000 notebook?

    My notebook is running  XP, but I could load Win8 64 I think I'd have to upgrade the memory also, but don't know if the quad core chips are compatible with this motherboard

  • Does create materialized view command creates an index?

    Does a Create materialized view command inturn creates indexes?

  • IPhone 5 wont use numbers iCloud

    This has been doing my head in for ages. I have a Macbook pro, ipad 2 and iphone 5 all with numbers installed. For some reason the mac and ipad will use icloud for documents but the iphone 5 wont. The phone is on 6.0.2. Docs and data is turned on in