Email nolonger working

I am helping my mother inlaw who is having problems with her email which nolonger works. She remembers receiving an email from Yahoo/BT requesting money to keep her account otherwise the account would be suspended. Thinking this was a phising scam we ignored it. Sure enough sometime later the email account has stopped working. We have not changed any settings. The error messages are:
Task '[email protected] - Sending' reported error (0x800CCC92) : 'Your e-mail
server rejected your login. Verify your user name and password in your account
properties. Under Tools, click E-mail accounts.'
Task '[email protected] - Receiving' reported error (0x800CCC92) : 'Your
e-mail server rejected your login. Verify your user name and password in your account
properties. Under Tools, click E-mail accounts. The server responded -ERR [AUTH]
Error logging in. Please visit http://mail.yahoo.com'
She is Broadband option 3 customer and has not subscribed to any premium email services. I would appreciate some help trying to resolve this matter as she would like to keep her email address.

I can assure you right now that you were correct in that IS a phishing scam. Broadband email accounts are included in the service.. No extra dosh required.
Unfortunately it does sound like her account has been hijacked. Can you login at BT Yahoo mail: https://login.yahoo.com/config/login_verify2?.intl​=uk&.partner=bt-1&.done=http%3a//bt.yahoo.com/mail
An MSCE in computing is like having a McDonalds Certification in World Cuisine, pointless.

Similar Messages

  • Apple iPad 3. BT email not working. Cannot send emails from btconnect SMTP after iOS upgrade. This is the only difference I am aware of. Can anyone help me please.

    BT email not working. Cannot send emails from btconnect SMTP after iOS upgrade. This is the only difference I am aware of. Apple iPad 3. Can anyone help me please.

    All resolved at last
    Deleted the SMTP setting
    Recreated the SMTP using the same settings
    Able to send emails now
    No logic - as usual - just a bug!

  • I just downloaded AOL Desktop 1.7 for Mac and I can't get my email to work. It welcomes me but I know I have new email but it doesn't recognize that I have ANY mail at all. HELPPPPPPPP Please

    i just downloaded AOL Desktop 1.7 for Mac and I can't get my email to work. It welcomes me but I know I have new email but it doesn't recognize that I have ANY mail at all. HELPPPPPPPP Please

    Hey I've been all over and can't get any help. I'm well aware its not an Apple product but its an app for Mac OS so I thought I'd try here. I bought 2 new iMacs yesterday for my parents (5K) and I'm just trying to get them some help as there in their 70's and AOL is all they know.
    But hey thanks for your help,

  • Outlook emails at work - transferring to mac Entourage or Mail or anything at home !

    Hi,
    I use PC Outlook at work.  I have loads of personal emails but work does not allow me to use the "export" function to export any emails from my work system, even if personal (ugh).  So I cannot export my emails or folders as a .pst file (or anything else).
    What I am able to do is copy and paste individual Outlook emails on to my personal hard drive, as a .msg file. 
    Is there a good way I can transfer these .msg files on my hard drive into a readable format on my Mac at home (e.g. I have Entourage or Mail or Yahoo or Gmail)? 
    I know I will have lost the date/time stamp/ordering system, but I would be happy just to be able to access the email text and attachments (even if not ordered by date/time).  Is this possible?
    Apologies if this has been discussed to death on these forums.  I have tried searching the forums but most of the previous discussions seem to presume you can export the files from work, rather than the messy cut and paste of .msg files.
    Thank you.

    Oh !  I have now found a discussion thread which recommended this, which looks like a solution: http://www.element26.net/products/shop/outlook-msg-viewer/  .  This forum is great !
    But if anyone has a better solution (i.e. a free solution ! ) or a better tip of transferring Outlook emails (without using the "export" function, as it is disabled at work), then I'd be grateful.
    Thanks.

  • Help! I can email when I am in my gmail web world, but cannot get my gmail default email to work.   I have recently disabled my exchange email - and did select gmail as my default.  When I try and use the mail icon, my email doesn't work.  HELP!

    How can I get my default email to work on my iPad?  Gmail in my browser is fine, but I can't send anything if I am not in gmail.  Why is my mail icon not working?

    You probably messed up the password/ server set up.  Delete the account from the pad, and re enter it.  Pay real close attention to the password entry. Upper lower case etc.   if they ask you for an optional name a second time, fill it in.  G mail works fine on mine.

  • Hi. I habe one old ID and now i have one new ID. The old one is bad , because the Email not working. But i hav a lot of Apps and i want to copy this apps in my new ID. How can i do this?

    Hi. I habe one old ID and now i have one new ID. The old one is bad , because the Email not working. But i hav a lot of Apps and i want to copy this apps in my new ID. How can i do this?

    You don't. Apps are permanently tied to the ID used to purchase them. Instead of creating a new ID, change the primary email address on your existing ID.

  • Hi, I m using an iPhone 4 and my yahoo push email was working just fine but for the last few days I am experiencing some problem that is the emails are not getting pushed , I have to manually fetch the mails. So what could be the reason for this....

    Hi, I m using an iPhone 4 and my yahoo push email was working just fine but for the last few days I am experiencing some problem that is the emails are not getting pushed , I have to manually fetch the mails. So what could be the reason for this.....I have set the email setting to "push" mode. Moreover I can't edit the mail server address ....current it's on Yahoo SMTP server

    Will it get rectified and restored...if so after how long. What could be the reason for such outage kindly share,  as I am facing real problem because of this...

  • Incoming Email not working for one web app, but IS working for others in same farm.

    I have enabled incoming email in a large multi-web application farm running SharePoint 2013 SP1 and the Feb 2015/March 2015 CUs that were pushed down in Windows Updates.  It works just fine for two web applications, but it will not work for one particular
    web application. I see the email land in the /drop folder. If I remove the email address from the library in http://nonworkingapp web
    application and use it on a library in a http://working web application, then the email is processed successfully. Conversely,
    if I take an address from a library in http://working and move it to a library inhttp://nonworkingapp it
    does not work. I've tried multiple site collections on http://nonworkingapp. This rules out any SMTP issues, etc. and means
    the issue is bound to this web application. Permissions are the same between the "non-working" and "working" locations: domain users are members on the site, and the library inherits permissions from the site.  The App Pool and Timer
    Service accounts have rights to the folder and to the library.
    The error in the ULS log is the typical error processing message, but it gives no additional information even though I have enabled Verbose logging.
    The Incoming E-Mail service has completed a batch. The elapsed time was 00:00: 00.0156294. The service processed 2 message(s) in total. Errors occurred processing 2 message(s): Message ID: Message
    ID:
    Typically, you see "alias not found" or some permissions or quota issue here, but this issue is NOT the same as those. In this case NO additional information is provided in ULS.
    Edit: running stsadm.exe -o refreshdms -url http://one/failing/site fixed some similar issues where "Unknown alias" was
    reported even though the list did have an alias (see here:http://blogs.technet.com/b/vinitt/archive/2009/07/15/e-mail-enabled-list-alias-information-is-not-synchronized-between-configuration-database-and-content-database.aspx).
    This did not fix the issue for the case mentioned above.
    What could possibly be the issue preventing incoming email from working on this one web application?

    Thanks for your reply.  Incoming E-Mail was running on all 3 WFE, however I do not think this was the cause.  As noted, _other_ emails send to http://workingapp are working just fine.  I can send two emails - one to a library on http://workingapp
    and another on http://notworkingapp.  The email to http://notworkingapp will sit in the drop folder, while the one to http://workingapp will be processed correctly.  In addition, the ULS log on WFE1 indicates an attempt to process the file fails.
     So clearly, the timer job on WFE1 is running and attempting to process the file.  For kicks, I disabled the service on WFE2 and WFE3, but with no change in the behavior.
    WRT to #1, I have done this already (as noted in the original post).  I can remove an alias from http://workingapp and place it on http://nonworkingapp and it is not processed.  If I return it to http://workingapp it is processed.  In other
    words, I go into Library Settings -> Incoming Email for a working library, and copy the alias, then disable incoming email for that library.  I then go to Library Settings -> Incoming Email for a non-working library, enable incoming email, and paste
    the alias.  Once done, emails sent to the alias are not processed.  I then do the reverse, and it works again.
    On #2, I have already tried multiple libraries on http://nonworkingapp (also as noted in the original post).
    In my environment, incoming email does not work for any library on http://nonworkingapp, but does work for any library on http://workingapp.  Troubleshooting listed above has ruled out any problem with basic mail server configuration or library settings
    - the problem is bound to http://nonworkingapp
    I'm not sure what you mean by "steps to reproduce the issue".  If I knew that, I would probably be able to solve the issue.  The best I could come up with to describe the situation would be:
    Set up SP 2010 in a three-node configuration with multiple web apps
    Enable incoming email and confirm it works
    Migrate to a SP2013 SP1 farm in a three node configuration.
    Enable a new email alias for a library
    Observe that it doesn't work for one web application.
    Obviously, it's pretty unlikely that attempting that in a lab would actually have the same result.

  • How do I get my email to work.

    My email worked great with Mavericks and before.  Now I am unable to send and or receive emails on my Mac/Yosemite.  the same account still works fine on my MacBook/ (not upgraded to Mavericks) and my iphones and ipads.  I have spent hours with the ISP and Apple tech folks and is still a no go.  Everything else is great, but I cannot use one of the very basic functions of the iMac...that is email.  My iCloud account works fine, but my main email account does not work at all.  I have checked and rechecked the ISP email settings, and run the various connection wizards and all that stuff.
    below is the 1.17.2015 screenshot of the connection status.  Does not change regardless of changes in port to others recommended by either the Apple or ISP folks.  Got Ideas? 

    I did not delete the account for fear of losing hundreds of emails in various files.  But, this was next thing to try if I did not get the email fixed pretty soon.  My ISP tech suggested this as well.  The ISP technician  said they have now had sufficient numbers of Yosemite users with the exact same issue.  They were able to help me fix the problem.  The "Automatically detect and maintain Account Settings"  was  probably the culprit.  I did also change the Port from 25 to 587 and found that the SSL block was automatically checked, again.  My ISP tech thinks this may have been the problem.  Every time I saved the Mail Account settings, I would go back to recheck and find the SSL block checked again.  Once I unchecked the "Automatically detect and maintain Account Settings"  the email resumed working and the SSL box remained unchecked.
    Thank you for your input.

  • I had my hard drive replaced and I cant get my email to work on the new hard drive.  I have the ! in the triangle next to the inbox.  I tried "take all accounts online" and it ddidnt work.  The email account is working on my iphone and ipad.

    I had my hard drive replaced and I cant get my email to work on the new hard drive.  I have the ! in the triangle next to the inbox.  I tried "take all accounts online" and it ddidnt work.  The email account is working on my iphone and ipad, and my macBook is connected to the internet.

    Cant get help with this issue on Apple Support, so I have to go to the Apple store to the Genius Bar to get assistance.  All the help issues are so technical in their jargon, that I cannot understand how to fix the issue.

  • I cant get my email to work on my iphone 4

    hi, i cant get my email to work on my iphone, iv added my email address and password but when i go to mail there are no emails showing or accounts. my email is showing as on in settings but doesnt seem to be working. any advise would be great, thanks

    There is something wrong in your settings. As the settings for each email provider are different you need to check your email server's web site for instructions. Most now have specific instructions for the iPhone. Also see Apple's instructions: http://support.apple.com/kb/HT1385

  • New iPod touch. email not working

    I can't get my email to work on my new iPod touch 5.....Any suggestions would be appreciated
    Thanks

    http://support.apple.com/kb/ts3899
    iOS: Troubleshooting Mail

  • Threaded Email NOT working since upgrading to Lion

    Threaded emails were working fine until I upgraded to Lion.  I have even done a fresh reinstall, enabled classic view, organize by conversation, and adjusted the view setting in the preferneces to include related messages.
    While my replies are grouped together, the other persons are group on their own and NOT bundled with mine.  I am using IMAP, NO Rules in place on the server OR on Mail.app.
    Any suggestions?
    Thanks,
    Shelby

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say "Cannot Connect to Server"?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • TS1363 i just updated my 4th gen ipod touch with ios 6.0.1 and cant get my email to work

    i just updated my 4th gen ipod touch with ios 6.0.1 and can't get my email to work anymore

    See:
    iOS: Unable to send or receive email

  • Why can't I get my email to work on my Ipad??

    Why can't I get my email to work on my Ipad?
    I've checked everything back to my email on my computer to ensure all details are correct in trying to add the account onto the Ipad.  And yet it still won't work.
    The error that I keep getting is "One Seniors (the provider) is not responding!!
    Does anyone have any suggestions as to why it won't work?
    I have internet access and it's working.  I'm using WiFi and that's working??
    Help anyone..... It's driving me nuts....

    Best suggestion is to contact them directly for guidance.  I wasn't familiar with them, but found their contact information.  Click this link to contact them:  http://www.oneseniors.com.au/contact/

Maybe you are looking for