Email send issue using "Mail Server Load balancer"  (Cisco ACE 20)

Please let me know if someone have experienced this kind of issue or any suggestions.
The send email action was working file in MII with smtp mail server on port 25. Recently basis did a change in mail server ip address and they installed a new Load Balancer . The Load balancer is between SMTP and MII. After this change MII does not send email (unknown source error). now MII send email action has ip address or qualified path of Load balancer in MII send email configuration instead of direct ip address of SMTP server. Below is the error message in Net Weaver logs.
MII still sends email if direct ip address of email server  provided but not through email Load balancer .
Any suggestions ?
Could not authenticate mail account (Unknown Source)
[EXCEPTION]
javax.mail.AuthenticationFailedException
at javax.mail.Service.connect(Service.java:319)
at javax.mail.Service.connect(Service.java:169)
at javax.mail.Service.connect(Service.java:118)
at com.sap.xmii.storage.connections.MailConnection.sendMail(MailConnection.java:202)
at com.sap.xmii.bls.executables.actions.mail.MailActions.send(MailActions.java:223)
at sun.reflect.GeneratedMethodAccessor1412.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Switch.doExecute(Switch.java:131)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
at com.sap.xmii.bls.executables.controls.Repeater.doExecute(Repeater.java:113)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
at com.sap.xmii.bls.executables.actions.logic.LogicActions.transaction(LogicActions.java:310)
at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
at com.sap.xmii.bls.executables.actions.logic.LogicActions.transaction(LogicActions.java:310)
at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
at com.sap.xmii.bls.executables.actions.logic.LogicActions.transaction(LogicActions.java:310)
at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:151)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:122)
at com.sap.xmii.bls.executables.controls.Conditional.doExecute(Conditional.java:158)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseControl.execute(BaseControl.java:127)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runControl(ProductionRunner.java:97)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:64)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
at com.sap.xmii.bls.executables.actions.logic.LogicActions.transaction(LogicActions.java:310)
at sun.reflect.GeneratedMethodAccessor387.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:592)
at com.sap.xmii.bls.engine.ReflectiveAction.doExecute(ReflectiveAction.java:747)
at com.sap.xmii.bls.engine.BaseNode.executeNode(BaseNode.java:198)
at com.sap.xmii.bls.engine.BaseAction.execute(BaseAction.java:76)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runAction(ProductionRunner.java:147)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:50)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.Sequence.execute(Sequence.java:59)
at com.sap.xmii.bls.engine.runners.ProductionRunner.runSequence(ProductionRunner.java:126)
at com.sap.xmii.bls.executables.sequences.RootNode.execute(RootNode.java:39)
at com.sap.xmii.bls.engine.TransactionInstance.execute(TransactionInstance.java:1001)
at com.sap.xmii.bls.engine.TransactionInstance.run(TransactionInstance.java:680)
at com.sap.xmii.Illuminator.connectors.Xacute.XacuteRequestHandler.processQueryRequest(XacuteRequestHandler.java:342)
at com.sap.xmii.Illuminator.connectors.Xacute.XacuteRequestHandler.QueryRequest(XacuteRequestHandler.java:135)
at com.sap.xmii.Illuminator.connectors.Xacute.XacuteConnector.doProcessRequest(XacuteConnector.java:86)
at com.sap.xmii.Illuminator.connectors.AbstractConnector.processRequest(AbstractConnector.java:83)
at com.sap.xmii.Illuminator.server.QueryEngine.run(QueryEngine.java:41)
at com.sap.xmii.Illuminator.services.handlers.IlluminatorService.processRequest(IlluminatorService.java:68)
at com.sap.xmii.Illuminator.services.ServiceManager.run(ServiceManager.java:68)
at com.sap.xmii.servlet.Illuminator.service(Illuminator.java:68)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.xmii.servlet.ServletRunner.run(ServletRunner.java:80)
at com.sap.xmii.servlet.ServletRunner.run(ServletRunner.java:44)
at com.sap.xmii.Illuminator.gui.irpt.ReportParser.processServletRequest(ReportParser.java:610)
at com.sap.xmii.Illuminator.gui.irpt.ReportParser.parseServletTag(ReportParser.java:276)
at com.sap.xmii.Illuminator.gui.irpt.ReportParser.parseFile(ReportParser.java:154)
at com.sap.xmii.Illuminator.gui.irpt.ReportParser.parse(ReportParser.java:119)
at com.sap.xmii.servlet.ReportServlet.service(ReportServlet.java:90)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:847)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:162)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:81)
at com.sap.xmii.system.SecurityFilter.doFilter(SecurityFilter.java:96)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:73)
at com.sap.xmii.system.SecurityFilter.doFilter(SecurityFilter.java:96)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:73)
at com.sap.xsrf.filter.XSRFProtectorFilter.doFilter(XSRFProtectorFilter.java:62)
at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:73)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:468)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:298)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:399)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:388)
at com.sap.engine.services.servlets_jsp.filters.DSRWebContainerFilter.process(DSRWebContainerFilter.java:48)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ServletSelector.process(ServletSelector.java:84)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.servlets_jsp.filters.ApplicationSelector.process(ApplicationSelector.java:244)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.WebContainerInvoker.process(WebContainerInvoker.java:78)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.ResponseLogWriter.process(ResponseLogWriter.java:60)
at com.sap.engine.services.httpserver.chain.HostFilter.process(HostFilter.java:9)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DefineHostFilter.process(DefineHostFilter.java:27)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MonitoringFilter.process(MonitoringFilter.java:29)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.MemoryStatisticFilter.process(MemoryStatisticFilter.java:43)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.filters.DSRHttpFilter.process(DSRHttpFilter.java:42)
at com.sap.engine.services.httpserver.chain.ServerFilter.process(ServerFilter.java:12)
at com.sap.engine.services.httpserver.chain.AbstractChain.process(AbstractChain.java:78)
at com.sap.engine.services.httpserver.server.Processor.chainedRequest(Processor.java:428)
at com.sap.engine.services.httpserver.server.Processor$FCAProcessorThread.process(Processor.java:247)
at com.sap.engine.services.httpserver.server.rcm.RequestProcessorThread.run(RequestProcessorThread.java:45)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:122)
at com.sap.engine.core.thread.execution.Executable.run(Executable.java:101)
at com.sap.engine.core.thread.execution.CentralExecutor$SingleThread.run(CentralExecutor.java:327)
Date:
2014-03-25
Time:
14:04:06:176
Category:
com.sap.xmii.storage.connections.MailConnection
Location:
com.sap.xmii.storage.connections.MailConnection
Application:
sap.com/xapps~xmii~ear
Thread:
Thread[HTTP Worker [@629095796],5,Dedicated_Application_Thread]
Data Source:
j2ee\cluster\server0\log\defaultTrace_00.trc
Arguments:
DSR Transaction:

Have a look at this thread please: 
http://social.msdn.microsoft.com/Forums/sqlserver/en-US/f11f3079-b04a-4a8e-b89e-d56eb0532c42/the-mail-could-not-be-sent-to-the-recipients-because-of-the-mail-server-failure-sending-mail-using?forum=sqldatabaseengine
Saeid Hasani [sqldevelop]

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