Email submit button causing required error when all required fields are filled in

It looks like if I have more than 1 instance of subform added, my email submit button triggers "..at least one required " error message when all required fields are filled-in.
I toggle subforms between "visible" and "hidden (from layout)". Any suggestion is appreciated.
ralph

The fields that are hidden should have the validate.nullTest property set to "disabled", something like;
TextField1.validate.nullTest="disabled";

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How can you ensure all mandatory fields are filled, before pressing the submit button?

Hi all,
I've got a complex form with many different pages (17 so far) and I'm using visible/hidden to change the layout so only 1 page appears at a time.
What I want to do is have a better check for what mandatory fields have not been filled out in my form. The submit buttons checks that all of the mandatory fields have been completed, but if that's 1 field on page 1, searching through my entire document would cause the users to lose the will to live!
I am after either returning more meaningful information to the user when a submit fails, or being able to run the mandatory check field every time the page changes. I already dynamically set most of the mandatory fields according to what is/isn't visible so adapting my form wouldn't take long but I have no idea how to get it to check if all the fields have been filled in.
Many thanks,
Tom

Right, I have pretty much all of my validations working now... and here's the word you're waiting for... but, I am having a problem with fields that are already visible when the rest of the layout changes.
Basically, one of the options above the field with the problem is being changed, which makes the layout above that field change. This is triggering the validate event.
This wouldn't stop anyone using my form, but it is an annoyance.
Anyone able to help?
Many thanks,
Tom

I want to have users submit the form in PDF format but it doesn't work using the email submit button

Hi all,
I have a form that I want to be returned to a specific email address as a PDF File. This is so that reservations people can open the pdf, and extract the information from it. Keeping it as a PDF will allow them to easily read and use the form.
When I use the "Add and Email Submit button" approach, as outlined in the "How to" area, everything works fine, except that the format of the submitted file is in xml, not Pdf which is what I need it in.
I then tried adding a Button to the document from the Library, and set it's "Control Type" to "Submit". This provided me with the submit sub-tab, where I set the "Submit Format" to PDF. In the "Submit to Url", I entered the following - "mailto:[email protected]" (without the quotes)
The first approach works, but is not in the PDF format that I need (I believe).
The second approach keeps giving the following error when one selects the submit button - "This operation is not permitted".
We use Lotus Notes (yes, I know...not my favorite either, and it may be the problem here).
Any help that might be provided is greatly appreciated!!
Rob

Thanks, but, using the "free" version of Reader, there is no opportunity to open nor import the xml data - the menu options do not exist - there is no import listed.
If we try to open the xml file directly, then we get an error - something to the effect of "unsupported file type, or the file is corrupted".
I just noticed in my Pro version that there is the command File ->Form Data ->Import Data to Form... command. Is this what you are referring to?
What do you recommend? Perhaps the easiest thing to do would be to purchase a few copies of Acrobat Pro for the reservations people to use? I was hoping that the free version of reader would do it, but perhaps not?
Thanks again,
Rob

Email submit button created in LC ES2 causes Acrobat and Reader to crash

I've created a form in LC ES2, and included an email submit button. When I open this form in Acrobat Reader 10.1.3, click the submit button, and specify "Desktop Email Application," as opposed to the "Internet Email" option, no email is generated, Reader locks up and requires force closing. This happens also with Acrobat X Pro. With both programs, it happens (1) when the form is Reader enabled AND when it's not, (2) when I use an http submit button with a submit to URL of: mailto:[email protected], and (3) when I use a standard button, with control type "submit" and a submit to URL of: mailto:[email protected]
I AM able to save the form in Acrobat Pro and in Reader (when rights are enabled), I just can't email it.

Have had the same problem for years. It crashes for me when i just try to email within acrobat. Not sure if its a problem causes by my work network or if it is just another thing never to be fixed by Adobe.

PDF file size increases when I add a Email Submit button

Hello,
My PDF form is 87KB. Once I add a Email submit button the file size jumps to 525KB. Why?
Reason this confuses me is that it seems to be inconsistent. I have added this function to other PDF forms and the file size only increased a few KB. Every now & then adding a button or Javascript will increase the file size.
I have retraced my steps over & over, but I cannot find a answer to why this is happening.
Thanks for the help everyone!
-CM

The problem is the font. Use Helvetica instead. When you do, Acrobat/Reader actually use a version of Arial anyway.
When you use one of the non-base-14 fonts (Helvetica, Times, Courier, [and their bold, italic, bold italic variants] Symbol, and Zafp Dingbats) for a form field, Acrobat has to embed the entire font in the file, and some can be rather large. The base-14 fonts are guaranteed to be available for use by the compliant PDF viewer, so there is not need to embed them in the file. A viewer is allowed to substitute suitable replacement fonts, which is what Acrobat/Reader now do.
The problem is you can't simply go back and change the font to Helvetica and see the full size reduction that you'd expect after you do a Save As. This is because Acrobat does not clean up everything as well as you might expect. So what you have to do is go back to a version of the form that does not have the button, or copy & paste the field from the old form to a new PDF that doesn't have any fields, but delete the button first. Then create the button anew.

Email Submit Button - Crash (Not severe)

To reproduce:
1. Create a new blank form. Select Next.
2. Select Defaults. Select Next.
3. Select any Return Method (E.g. Print) Select Next.
4. Select Finish to start.
5. Insert an Email Submit Button.
6. Leave the Email Address and Subject fields blank.
7. On the click event for example, type a code (e.g. app.fullscreen = true;)
8. Going back to the email field type an email address or subject.
9. Designer wouldn't be able to catch the error and crash.
This bug report is tagged as not severe since users can circumvent by simply avoiding this sequence. Note that other similar actions may trigger this event.

Alan
Though not an expert, I've created a few forms with the Submit by Email button. If you've already done this then sorry for asking, but did you go through the Acrobat Distribution (Forms>Distribute Forms)process after creating the form in LC8? As far as I can tell the email submit button doesn't work without this stage.
This confirms the email submission address, then sets up a dataset to be saved in a location of your choice.
filename_dataset_0001.pdf
then a file type that can be edited, saved and submitted by Reader users:
filename_pub_0001.pdf
You can save this to your intranet server or email direct to the recipient.
When the submit button is then used you receive a copy of the whole form which on opening will prompt you to add it to the dataset. Receiving and adding multiple forms to the data set is straightforward. You will see them all listed in the viewer above the form itself. From here you can also then select and export the data to Excel via xml or as a csv file.
Note that any changes you make to the form should be to the original document and the distribution process repeated, otherwise the functionality of the form will be affected.
That's about the limit of my knowledge I'm afraid, therefore if you have already tried this and are still having problems then hopefully someone else can help out.
Regards

Email submit button doesn't work with Thunderbird

I created a LiveCycle (v8.2.1) form with the email submit button. Works fine if the sender is using Outlook. If their using Thunderbird, it does not. I installed Thunderbird on my system (normally I use Outlook) and set Control Panel/Internet Options/Programs email to use Mozilla Thunderbird as the email program. When I click the Email button on my LiveCycle PDF form, I get a message telling me: Select an Email Client. The "Desktop Email Application" radio button is checked and that should be fine; the explanation for this button indicates that it should be checked "if you currently use an email application such as Microsoft Outlook Express, Microsoft Outlook, Eudora, or Mail.". I leave that checked, since I am using an email application and click OK. After 20-30 seconds, I get a message with the title bar: Microsoft Office Outlook "A program is trying to access e-mail address information stored in Outlook..." Allow|Deny|Help. I click Deny. After a minute or so, an Outlook "New" email window appears with the appropriate information from my LiveCycle PDF form. Right content, wrong email client. Since Thunderbird is my "default" email application, where is LiveCycle coming up with Outlook? What do my customers do who don't use Outlook?
I hope someone has a good solution.
Thanks.

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

ADOBE LiveCycle Designer 8 - EMAIL SUBMIT BUTTON DOES NOT WORK

I created a new form in Adobe LiveCycle Designer 8, but the email submit button, nor a regular button assigned with a 'submit' function will do anything. It should initiate a new Outlook email but it does not. My default programs are set correctly (default email program and the default "mailto" program are set to Outlook). This document was created not only with ALC8, but on a Windows Vista PC with MS Office 2007. I ran a test to see if it would work on a WinXP SP2 machine with Office 2003 and it still did not work.
Can anyone help?

Alan
Though not an expert, I've created a few forms with the Submit by Email button. If you've already done this then sorry for asking, but did you go through the Acrobat Distribution (Forms>Distribute Forms)process after creating the form in LC8? As far as I can tell the email submit button doesn't work without this stage.
This confirms the email submission address, then sets up a dataset to be saved in a location of your choice.
filename_dataset_0001.pdf
then a file type that can be edited, saved and submitted by Reader users:
filename_pub_0001.pdf
You can save this to your intranet server or email direct to the recipient.
When the submit button is then used you receive a copy of the whole form which on opening will prompt you to add it to the dataset. Receiving and adding multiple forms to the data set is straightforward. You will see them all listed in the viewer above the form itself. From here you can also then select and export the data to Excel via xml or as a csv file.
Note that any changes you make to the form should be to the original document and the distribution process repeated, otherwise the functionality of the form will be affected.
That's about the limit of my knowledge I'm afraid, therefore if you have already tried this and are still having problems then hopefully someone else can help out.
Regards

Email submit button doesn't work after digitally signing document

I have a PDF fillable form that works great except for the digital signature fields. Every employee needs to fill it out, sign it, hit the email submit button to faward it to the boss, who then signs it and saves it. There are two digital signature fields that need to be signed by different people. If the employee fills out all of the fields and then hits the email submit button, everything works as it should. However, if they sign it digitally like we need them to and then press the email submit button, nothing happens. It's like the button is no longer interactive at all. The mouse doesn't even change anymore when hovering over it. How can I fix this?

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

Email Submit Button doesn't use default email software

When I click the Email Submit button, the form does not use my default email program (Eudora). Instead it uses an old hotmail account which I don't even use anymore.
All other web pages bring up Eudora when I click on a mail link.
Only Live Cycle documents do not.
I have the latest version of LiveCycle.
Is there a fix for this?

When you click the submit button, do you get a window that has the title "Select Email Client"and has the options of "Desktop Email Application" and "Internet Email"? If not, does anything at all happen?
Note that Mac users must have Acrobat or Reader installed and be viewing the PDF in Acrobat or Reader for it to work. Many (most?) Mac users have the Preview Application as their default PDF viewer, and it does not support many interactive features such as form submissions. Although some third-party PDF viewers for Windows support form submissions, many do not.
For those that do not use PDF viewers that support form submissions, they will have to manually attach the document to an email message.

Email submit button issue

Hi Guys,
I have designed few forms recently and i am fairly new to livecyle, I have actually 2 issues, bit odd and i have tried to be as much discriptive as i can.
email submit button on all my forms works but it sends email to one perticular address and not to one that i programmed it to.
I.e. Form 1 - email to [email protected] - when i press submit button it will send email to [email protected]
Form 2 - email to [email protected] - when i press submit button it will send email to [email protected]
Form 3 - email to [email protected] - when submit button is pressed it sends email to [email protected]
Now when i use this button on actual form it sends email to right addresse but it is obviously in XML format and wouldnt work for us, when i use button on distributed copy of the form (created via distribute form button) it sends email to wrong addresse in PDF formate (which is the formate we like).
Also whatever i put in Email Subject box - it will always put "submitting completed form" in the email subject line.
Not sure if it makes any different but we use outlook and i have tried this from several pcs.
I think i have cheked and rechecked everything and can't fix it, any help would be great.
Process i use to create this button is - Insert >standard>email submit, i will then put desired email address and email subject in relevant fields under Object pellette.
Thanks,
H

There are two ways to set the adress in LiveCycle I know:
1st is with the button itself, second is with Javascript/Formcalc.
If I got you right and you have 3 different forms you could search for the [email protected] adress in the xml's and exchange it there or check out where the form gains the mail adress from. It's the easiest method to get rid of something you are not that sure where it is located in the form but know what it does ;D . (I had some similar problem since I overtook forms of someone else.)
Did you check this thread out? http://forums.adobe.com/thread/462681?tstart=0
Paul gave an example there how to deal with the various things on mail buttons.
Edit: PS: On which event did you script it? Normally you can't script on the mail button itself so you need a fake button like Paul said.
I'm also not good with Reader Extensions, since I can't experiment with those sry

Email submit button(s) help

I have a 5 page form and I need each page to go to a different email adress. I have put a different email submit button on each page, but is there a way to script the button to only send the current page and not any of the others? Or have one main email submit button that sends each page to a different email address? I am new to Adobe LiveCycle Designer ES, but I have a (VB) programming background, so it seems like it should be possible with code Thanks
Adobe LiveCycle Designer ES ver 8.2

Hi,
The submit by email function will attach the complete form to the email. It cannot (afaik) split a form into five different PDFs.
However there are workarounds.
If you save the form as a Dynamic XML form in the save as dialog, then you can show and hide pages.
Here is an example of a form that changes the presence property of pages, depending on the choice selected from the dropdown.
http://www.assuredynamics.com/index.php/category/portfolio/showing-and-hiding-pages/
When it comes to something like this it is helpful to split the script. The mouseUp event fires before the click event.
For example for the email button on page 1, you can modify the script in the example to hide each of the pages 2-5 in the mouseUp event and then in the click event have the email script. In the postSubmit event you could have script to show all the pages again.
A word of caution - if the user has Reader then the form needs to be Reader Enabled, otherwise the submit as PDF will fail silently.
Hope that helps,
Niall
Assure Dynamics

Email Submit Button

I need to email a PDF form to any person I want to. But when you add the Email Submit Button to the form it requires you to enter an email address. What if the email address is different every time? Is there a way to add an Email button so when the form user clicks on the Email button it brings up Microsoft Outlook and you can type in any email address that you want?

You need to have an email submit button that, when clicked, sends the email.. but you can set properties of that button and trigger it from another button. So hide EmailSubmitButton1 (or whatever it's called), create a new button, and add script like this:
// Set whatever address you like in the mailto: line
EmailSubmitButton1.resolveNode("#event.submit").setAttribute("mailto:[email protected]?subject=h i there", "target");
EmailSubmitButton1.execEvent("click");
This finds the submit button's submit node and sets it's target property to whatever you specify, and then clicks it.
Steve Tibbett, Developer
Adobe Systems

Email submit button using drop down boxes, cc field and

I have a form that I would like to have the employees use a drop down box that already exists on the form with names and email addresses and use those names in the to field of an email submit button. Also, I do have a static cc: address in teh cc field and for the subject of the email to use an existing field such as the name field as the subject of the email and attach the form to it.

I tried that but it does not seem to be working. I am a JavaScript Novice. I am trying to use the mailto field based on email addresses in a dropdown box, a static cc field like cc: [email protected] and for the subject to be based on the company name field on the form. But before all of that I want to make sure all the required fields are filled out. help I have been working on this for over a year. It may seem simple but it's not working.

Email Submit button works in Acrobat but not Reader

I have a form with an email submit button. When those who have Adobe Reader click on the Submit button, nothing happens. For the users with Acrobat, the submit button works as designed. The users all have the latest version of Reader, Java and Flash. When the Acrobat users click the button a box appears asking them to select Desktop or Internet email. Once they make a selection, the form is sent. When the Reader users click the button nothing happens. I'm sure there must be a setting somewhere that I need to adjust. Can you help me?

Hi Susan,
I appreciate we have meandered through this, but bear with us...
Here is a screen shot of a regular button set up to return the completed form as a PDF.
Now if you deploy this form WITHOUT Reader Enabling the form, then users with Reader will see this warning:
However before you deploy the form open it in Acrobat and go to the Advanced menu (in version 9) and select "Extend features in Acrobat Reader" and save the form with an amended name. Then send this new "Reader extended" form out to the users with Reader and they will be able to return the completed PDF.
Without seeing the actual form it is difficult to work out how the submit button is set up.
Hope that helps,
Niall

Email submit button causing required error when all required fields are filled in

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