Email used for account is deactivated.

Hi. The email address I used for an old skype account has been deactivated rendering access to my account impossible. Is there anyway I can have an admin / memeber of staff change my email address for me given that my original one is now disabled? I need to do password recovery since it's been years since I used this account. But there's profile / people on there I would like to contact after a few years of not speaking to them

Bumping as it's getting ignored. Not a difficult query surely?

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I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?

I am trying to backup my iPhone but the email used for my Apple ID has been deactivated so I can no longer log into my account or back up my iPhone. How do I back it up otherwise? Or how do I change my email?

You can update your AppleID info here: Manage your Apple ID
Also check this page for more details about iTunes: Apple - Support - iTunes

I don't know of there is anyone than can fix this age old Apple problem. Does anyone know how to retrieve things under an old Apple ID when the email used for that account no longer exists? I am trying to update a number of apps that was bought under an

I don't know of there is anyone than can fix this age old Apple problem. Does anyone know how to retrieve apps under an old Apple ID when the email used for that account no longer exists & I can't remember the password? After speaking with Apple Acct. Security, I got the security Q right but my birthday was wrong! They wanted the serial number from my phone that was 3 iPhones ago! Seriously??!!
Any updated way to work around this? No Apple people can correct it.
Thanks,
Joe

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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Using email addresses for account ids

Has anyone used email addresses for account and customer ids in Portal? The concern is that people may change email addresses frequently, but we don't want to lose their history and profile info, but we want their login to be easy to remember.
Alternatively, we could have people enter their email address, then go look for the corresponding account id and use that to authenticate them. Anyone have any input on this approach, pro or con?
Thanks

Alternatively, we could have people enter their email
address, then go look for the corresponding account
id and use that to authenticate them. Anyone have any
input on this approach, pro or con?Sounds reasonable to me but you when you post questions like this your bound to get all sorts of opinions.
I would suggest seperating your authentication and tracking specifications. You should not rely on variable values to track user history.
Usersnames may change whether or not the username is a valid email address. The use an "internal" id for users that is not dependent on the current username, email etc. That way the user can change these as required and you don't loose all your history and tracking data.

HT5312 forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...

forgot answers for security questions, my apple account has updated email address but the rescue email address for account is old and not accessible - do not know how to update that address so i can authorize new devices...

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple throughiTunes Store Support.

Got an email stating my account was deactivated, but I checked AdobeSend online and my account is OK, no payment necessary. Was this a legitimate email from Adobe or has AdobeSend now been hacked?

Got an email stating my account was deactivated, but I checked AdobeSend online and my account is OK, no payment necessary. Was this a legitimate email from Adobe or has AdobeSend now been hacked?

I'll contact you privately for additional information.

IPhone cannot send email using Yahoo account. iPhone no envia correo Yahoo.

Hi Everyone,
I just got my iPhone from Movistar Venezuela and I've found I'm unable to send email using my Yahoo account. However, I can receive Yahoo email just fine (paid $20 for Mail Plus subscription), my GMail account can send and receive perfectly, and I can go surfin' Safari with no problems too.
The error message I get is "Cannot send mail: an error occurred while delivering this message". I called Movistar Customer Support and they said everything was fine on their end...
In typical Apple fashion, the error message is so simple I have no idea where the problem is. Does anyone know how can I get more information and how to solve this annoying problem? My Yahoo account is actually my primary account...
Thanks in advance!
Saludos a todos,
Acabo de comprarme un iPhone de Movistar en Venezuela y me encuentro sin poder enviar emails con mi cuenta Yahoo. Sin embargo, si puedo recibir correo Yahoo bien (pague $20 por mi suscripcion a Mail Plus), mi cuenta de GMail si puede enviar y recibir email sin problema y puedo navergar con Safari sin ningun problema.
El mensaje de error que recibo es el siguiente": "No se puede enviar correo: se ha producido un error al enviar el mensaje". Llame a Atencion al Cliente de Movistar y me dijeron que no habia ningun problema con mi linea o con su servicio de datos...
Como tipica cosa Apple, el mensaje de error es tan simple que no tengo NI IDEA de cual es el problema. Alguien mas ha sufrido este problema? Sabe alguien como puedo obtener mas informacion de este error y como solucionarlo? Lamentablemente, mi cuenta Yahoo es mi correo principal...
Gracias de antemano!

Creo que resolvi el problema, temporalmente.
1) Borra tu cuenta
2) Vuelvela a crear
3) Ve a Ajustes
4) Ve a Mail Contactos Calendarios
5) Ve a la cuenta problematica
6) Ve a SMTP
7) Anadir nuevo
8)
Nombre servidor: smtp.mail.yahoo.com
Nombre de usuario: no dejar vacio
Contrasena: no dejar vacio
Usar SSL: si
Autenticacion: Contrasena
Puerto del Servidor: 25
Lo consegui de aqui: http://www.emailaddressmanager.com/tips/mail-settings.html
Dime que tal te funciona.
I think I solved the issue, temporarily at least
1) Delete account
2) Create again
3) Go to settings
4) Go to Mail, Contacts, Calendars
5) Open problematic account
6) Go to SMTP
7) Add a new server
8)
Name: smtp.mail.yahoo.com
User name: do not leave blank
Password: do not leave blank
SSL: Yes
Autentication: Password
Port: 25
I got this info from: http://www.emailaddressmanager.com/tips/mail-settings.html
Let me know how this works

Apple App Store is used for Account. How to Avoid It? How to Delete All Sharing Preferences?

Every time I go to the Apple App Store, I have intrusion, relentless stalking, piggy back computer usage, ID Theft, Account takeovers, and theft problems on everything including all brands of email accounts. I keep changing the ID and the passwords intermittently, but attacks continue. Erasing or replacing the HD does not remedy the situation either.
As of now, the computer has practically empty; 979.87 GB free out of 1TB. It may have a couple of notes, pdf's, and some bookmarks. It was recently erased and is running on the OS X 10.7.5 to avoid Apple App Store updates to Mavericks, Pages, Keynote, etc. The security was set on everything I could think of to use the internet safely.
Besides surfing the web, I only did a few things. Because Chrome is better recommended, I used Safari to download Firefox, then used Firefox to download Chrome. Safari won't download it directly. I checked Yahoo mail. I used the Apple ID to post a question in the Apple Communities (within 24-48 hours of today). I changed the password to Apple ID in case there was an issue later. (I have to change the password almost 100% of the time because it gets stolen often) I usually erase Firefox because I don't use it. This time I left it there while I worked on other things & erased it later.
After reading some online material, the system started to run slow as though there was too much data or space being taken up. Then I felt that someone or someone was using it at the same time. I disconnected the Ethernet and left an idle screen (it will sleep after a few minutes) because no sharing options remained. All fields are depopulated. All internet connection options were turned off and removed. Only the Ethernet remains. Unfortunately, that Bluetooth button can still be turned "on" and/or "discoverable". I don't know it this will still work with Bluetooth turned off and removed in Sharing. Please clarify that for me.
When I returned, the screen saver was changed. I expected to use a password to get back onto the computer, but no password was needed. I checked the settings and found the password for logging onto an idle & sleeping screen was removed. No one physically changed things around. This was done remotely or through malware.
I checked various system preferences, and found the locks to Sharing was open with some of the components set up for usage (public files, bluetooth, remote apple events, etc.). I tried to change some options, but some items did not move. I tried to lock it but it would not lock. I tried other sys pref screens and found that some of them had been dismantled too.
I tried to open the lock for other changes, but the password to System Preferences was changed.
Is it normal to get a password popup window to LOCK users & groups when it is OPEN? I don't believe you need a password to lock it. Eventually, open locks closed with no chance to immediately reopen it to adjust the preferences (all passwords were changed).
The terminal looks like it was used. No history was found. Reseting Password rejected new passwords. iTunes sharing could not be changed and parental control refused to lock. After waiting an hour or two, was able to lock it. I wonder what it was being used for.
Now that the internet and the network are disconnected (before sending this message), everything is still extremely slow. A single window takes a long time to open. I have no idea what is making it drag and I don't know where to look.
If history is repeating itself, then the computer is set for piracy just like before. Every place I go is watched, all passwords are captured, all files are checked, all email accounts can be stolen, chat and messages are used (email & computer), iTunes will be logged into, other types of accounts are stolen/taken over, and everything I type is read. Any changes will be sabotaged.
I am confident that someone in the Apple Community will have the answers to getting rid of this problem for good. If you don't have all the answers, then perhaps you have good resources and referrals (not speculations or guesses).
I read about apps, software, or devices that either detect or deter this type of problem. What are they and how do they work?
Q- Also, exactly what are the steps to transfer the OS X 10.7.5, Mavericks, and the future Yosemite to a flash drive or disk to avoid future contact with the Apple App Store or using the Apple ID? (external HD's have been sabotaged in the past-via remote or erasing program of some sort)
Q- How to permanently get rid of Messages & Chats
Q- How to permanently remove Dropbox & Public file sharing?
Q- How to permanently remove all sharing options?
Q- Are there other ways to share (codes, commands, etc.) that need be to blocked/fixed/patched? If so, then what are they?
Q- Are computers stalked by IP address? by Network? by computer numbers or codes? or just by traps or their accounts?
Q- Is there a handy, "go to" type of checklist of where to look or what to do when there is a a suspicion of implants in the computer?

See Recover your iTunes library from your iPod or iOS device.
tt2

Email used for another account

Hi,
First, this is my account, and everything is ok with this account.
I've have another mail: *****@********.ne.jp
And somebody is sending his receipt on it. I don't know what to do. There is probably nothing credit on my real account, because it's not linked to this email. But it's really annoying.
Thanks you for your support.
Below, the mail I received.
Apple receipt
Billing:
*****@********.ne.jp
Order number: M2*****JBV
Receipt issue date: 2015/3/2
Order total: \ 900
Billing: Store Credit
Item vendor Type unit price
Store credit Sum: \ 900
Order total: \ 900
<Personal Information Edited by Host>

Yes, I know you are right, but the only people affected is somebody using my email. And he's using my email, so I don't really care about his private Billing information. Maybe I'm not doing this in the right way, but the only way I got to join Apple else is to get a call, and I don't want to because I'm at work all day.
And i don't really care about giving my own mail.

Can't send emails using .mac accounts? Finally the solution!!! Nice & Easy!

Found this after searching these discussions for over an hour, and it really works, but you MUST create a new account, don't edit your existing one. Very quick & easy!!! Here you go, courtesy of Guillermo Toro-Lira:
OK guys, problem solved, at least for those with a dotMac account like me.
You have to create a new MobileMe account in your iPhone using your new MobileMe email address ( [email protected] instead of [email protected] ).
Select Add Account... on Settings->Mail, Contacts, Calendars. Then MobileMe, enter your name, MobileMe address, password and description and select Save. The system will validate your account first. Then go back to Accounts, select your dotMac account and select delete. Your new mails, contacts, calendars will be sync'd by your new MobileMe account.
It looks like iPhone classic 2.0 requires your new MobileMe address ([email protected]) to send emails.

I accessed my .Mac account with the iPhone's mail client with my first generation iPhone for over a year including for a while after the change to MM before I purchased my iPhone 3G.
The first generation iPhone and the iPhone 3G are capable of running the same firmware so there is no difference between the two in this regard. To say the first generation iPhone requires creating and accessing the @Me account instead of the @Mac account is incorrect.
If this is true with many, how come not a single person has chimed in with this thread saying the same thing?

Not receiving email confirmation for account setup and digital purchase

I've been trying to get this website to send a confirmation to my email address in order to link my best buy account. It never sends any email and it's a standard hotmail account. Even if I try to change my email address, it still auto sends to the original address tied to my account number. It also won't send the digital code for an item I just purchased. Help?

Good morning Godparticle,
Thank you for taking the time to sign up for the forum!
I looked over your account using the email address you registered with the forum, and from what I can see, your accounts(BestBuy.com and My Best Buy) are currently linked. Are you able to access your My Best Buy account or are you trying to link it to a different BestBuy.com? If you are looking to link it to a different account, then please send me a private message with the below information and I will see what I can do to help. A private message can be sent by clicking on the blue button in my signature.
Name
Phone #
Mailing address
Email address
I hope you have a great day.
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

Update to ios 5 caused issues with my apple id vs. email used for id.

After updating both iphone and ipad to ios 5, it asked to change my apple id from username to email, but will not verify it, saying the email has already been verified with another id. That would be me. can I change back to my original user id? How? Am a little stuck, now. Can't update, add apps, or anything without the correct username and password. Which I have. Boo.

You had to use an email address to activate the account, so you might want to think back for what email you could have used and see if you can reset it.
I had a similar issue to yours when upgrading iTunes and iOS5. I think it was because Apple changed their security requirements for passwords - they introduced a new requirement to use a minimum of 8 characters, to include upper case, lower case, and numbers in the password. This was new and caught many off guard.

My email used for my apple id was hacked and I had to give it up. How do I change my primary id? I can't use the one I had that was hacked.

I have tried to update my id and I seem to be getting a second account because when I enter my current email, apple tells me that I already have an account. I also am told that emails for verification are sent to my hacked account that I cannot access so I cannot get my ipad mini registered. I feel like I have been going around in circles and am very frustrated.

➡ https://iforgot.apple.com/

Email used for spam

Someone sent a spam email to the first 25 people in my "Sent" folder of my Verizon Webmail account. I've changed the password, but is there some place that I need to report this. They definitely did not get it from my home computer because I use Outlook Express, and the email addresses were from the Webmail sent folder.

keep the below info in mind when creating a password.
You already knew that a longer password is more secure, but how much more? BusinessWeek says a 6 character password (just letters) can be cracked in just 10 minutes while a 9 character password complete with letters, uppercase, numbers and symbols will take 44,530 years to crack. Take a look at the image to see other comparisons, the first column describes your password, the other columns show you how long the hackers need to hack your password. [BusinessWeek via Neatorama]

How can I reset the email used for sync?

I set up a sync account when I tried FF4 Beta, and then deleted the account (and FF4 Beta). Now, I'd like to set the account up again, but Sync tells me my email is already in use.

[https://account.services.mozilla.com/ This page] can be used to retrieve your password. or if you recall it to truly delete your account. Then start over, if you wish.

Email used for account is deactivated.

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