Email works but won't push

I've set up my email with Exchange ActiveSync, and when I tap on Mail, it connects and downloads emails; but I can't get it to push them through automatically, like with SMS, in a 'you've got mail' way. i.e. I never have a little red circle with new emails on Mail; but when I check I DO have mail.
I've checked my settings in Fetch New Data, and am set for PUSH, and have back up of Fetch at 15 minute intervals, but it just won't work!
Any bright ideas anyone?
My IT Dept say it's all fine their end, and o2 say it's IT's responsibility...
Thanks for any help you can give!

Thank you but I have and use a MobileMe account and I am aware of the differences between IMAP, POP, and push services that use Exchange, etc.
In my 6+ months experience with my iPhone 3G, I have found Apple's own push service with MobileMe to be extremely flakey/inconsistent in visually displaying new email alerts in the Springboard or audibly notifying based on sound preferences. The same for fetch.
In fact, I sent myself a test message to my .me account as I wrote this message. Two minutes later, I still haven't heard an alert and the count of my new email messages is wrong in the Springboard.
But when I check my email on iPhone it is there.
Sometimes iPhone will have the proper count and give you the audible alert, but I find, especially if you haven't been using the phone, it often doesn't keep up and Apple's push services is not better than the fetch service for POP and IMAP.
What I am suggesting is that BECAUSE the MAIL PUSH service is still a work in progress they haven't rolled out access to push notification for 3rd party developers.
The best way to know if you have new mail on an iPhone is to open the Mail app and manually check each of your accounts.
Email account aggregation would be nice too but that's another discussion

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