Emails not being downloaded from BTYahoo to Outloo...

Since Thursday have had a problem with emails not being forwarded to my Outlook in box, this is about the third time this has happened. I did notice that some else has posted with the same problem. Any ideas on how to unblock the system! The only other solution is to get through to BT Help in India! Must admit they were very helpful last time this happened. Any solutions greatly appreciated, bearing in mind that I willl have to go to my BTYahoo page to see any solutions. Many thanks. caravanlady

caravanlady wrote:
Since Thursday have had a problem with emails not being forwarded to my Outlook in box, this is about the third time this has happened. I did notice that some else has posted with the same problem. Any ideas on how to unblock the system! The only other solution is to get through to BT Help in India! Must admit they were very helpful last time this happened. Any solutions greatly appreciated, bearing in mind that I willl have to go to my BTYahoo page to see any solutions. Many thanks. caravanlady
Hi.
It seems that more and more people are experiencing issues using Outlook, however the problem is more likely down to a couple of reasons.
If could be an Outlook account corruption - so creating a new account in Outlook with the same email details may work. Also logigng into webmail (BTYahoo!) and moving the latest Inbox emails into a temporary folder. Then move a few at a time and retry Outlook, in case there is a corrupt email which can be dealt with separately.
Do you keep all the emails on the server ? If so, there is a chance that this could cause issues with any mail client program such as Outlook - as they have to index the emails so that they don't download ones already seen.
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Invite Email not being sent from iCal from a Google Apps calendar

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That was actually my post on the Google forums
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We are currently piloting Google Apps, so our primary domain (which I will refer to from now on as domain.com) still points to our old exchange servers. Mail is currently being delivered to our Google Apps pilot accounts the following way:
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CalDAV
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Hi there Ella,
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Message not being downloaded from server

When I download mt emails from my SBS2011 server (Exchange 2010) I can see the first four line of the message, but when I click on the message to read the whole text, I am getting a message : The message has not been downloaded from the server.
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I have the same problem when downloading emails from an exchange server connected using activesync. I figured if the symbol "&" is anywhere in the Subject line, the email content does not get downloaded to the iphone or iPad. The interesting point is that on Android handsets the same issue exists except the body of the message is downloaded to the handset but any attachements dissapear. So, this problem must be related to MS Exchange.

A possible fix to messages not being downloaded from the server?

there is a previous post about this that has been archived with no solution. i googled this problem and found only a bunch of people saying "yeah, i have this problem too". so i'm posting this to see if my theory helps anyone.
the error on my new 3g iphone read "the message has now been downloaded from the server" after i set my exchange account to push emails to my phone. so i checked my calendar to see if that synced up. i noticed that my date was all wrong. so i went in to general settings and fixed the date. once i did that i was able to read all my emails from my phone.
to test that i set the date to be a year from now and i got the same error. i changed the date back to the correct day, restarted my phone and i could download all my messages once again.
my theory is that typically servers do not like a dissonance like that between it and the device it syncs to. could anyone out there with the same issue confirm or deny this possible fix?

there is a previous post about this that has been archived with no solution. i googled this problem and found only a bunch of people saying "yeah, i have this problem too". so i'm posting this to see if my theory helps anyone.
the error on my new 3g iphone read "the message has now been downloaded from the server" after i set my exchange account to push emails to my phone. so i checked my calendar to see if that synced up. i noticed that my date was all wrong. so i went in to general settings and fixed the date. once i did that i was able to read all my emails from my phone.
to test that i set the date to be a year from now and i got the same error. i changed the date back to the correct day, restarted my phone and i could download all my messages once again.
my theory is that typically servers do not like a dissonance like that between it and the device it syncs to. could anyone out there with the same issue confirm or deny this possible fix?

Sent emails not being delivered from Outlook

For the past week emails sent from Outlook although appearing in my Sent mailbox are not being delivered. This is not a problem where emails are sent from my iphone. I have made no settings changes. This seems to be a familiar problem but research has not produced a solution as most people give up.
I am using a Windows 8 laptop with Outlook 2013. I have set up numerous new accounts with automated settings with no success.
Please help!!

I too knowingly have had this problem since at least 19/1/2015.
I have Windows 7 with Outlook 2013 and two BT accounts plus Sky and Google accounts (for fallback). All have functioned well for the past three years.
No changes to my PC have been made for at least 6 months (apart from MS updates).
My wife's laptop runs Windows 7 with Outlook 2010 and has found the same issue. At a Womens Instutute meeting last night in the village it became apparent (without my wife initiating the issue) that a number of other BT eMail account customers have the same problem too.
I spent about an hour yesterday trying various combinations of operation to confirm the issues. I have found:
1 - eMails sent from either BT account self addressed will bounce back the eMails (presumably from the BT Server)
2 - eMails sent from either BT account to BT accounts will not forward (send/deliver)
3 - eMails sent from either BT account to non BT addresses will not forward (but will bounce back if the self address is included in the addresses showing that at least the eMail is reaching the BT mail server).
4 - eMails sent from Outlook through Sky and Google systems are being received by the BT system and recieved into the Outlook BT accounts.
5 - All eMails sent in Outlook appear in the Sent box
6 - eMails sent from Webmail accounts all work normally
All these tests can be replicated on my wife's laptop with other BT and non-BT addresses.
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Later I spent another hour on the phone to the BT Help Desk (with VIKRAM) who did much of the same, declared that there was a problem and that I would have to hire a local PC expert technician to come and sort out the problem on my PC. He would not acknowledge that there just might be a problem with the BT eMail Server system.
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HOW OR WHERE DO I/WE RAISE THIS ISSUE WITH A HIGHER AUTHORITY TO GET IT RESOLVED?
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To use gwood's last paragraph: PLEASE HELP!!

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We are using SBS 2011 with SP1.
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There seems to be three possibilities: your mail server has a block on the domain or the sender or the IP or the sending domain has a block on your domain or ip or there is a third party spam filter in the middle that blocks this sender's domain or
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We can't tell absolutely that there is or is not a third party spam filter, but the message does not mention one. It also seems unlikely that gmail is being blocked by a third party, and I would expect the NDR to disclose that information.
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Larry Struckmeyer[MVP] If your question is answered please mark the response as the answer so that others can benefit.

Sent emails not being delivered from Outlook via S...

Hi, is anyone else having issues with sent items via Outlook?
My settings have been working fine for years and the Outlook account check does not show any issues, yet when I send emails they are not delivered. They're not in my Outbox and they go to sent items.
I've tried reconfiguring for SSL, disabling all firewalls/HIPS/protection all to no avail.
It's really annoying especially at this time of year - but tech support say they do not support Outlook and emails sent from the web client work OK.
It can connect to mail.btinternet.com over port 25 and if i couldn't would get an error message in outlook so can only assume they are knocking around somewhere in the BT infrastructure.
Would be useful if a track on emails was available...
Any feedback on similar issues or advice would be gratefully received!
Thanks
Solved!
Go to Solution.

bingo123 wrote:
sorry gg30340 , Yes webmail works fine and I can receive from Outlook fine, just sent emails seems to disappear into a black hole from Outlook
Hi. Welcome to the forums.
For info, CP (Critical Path) has been in use for a few months now for the conversion from using Yahoo! mail servers.
What version of Outlook are you using ?
In the smtp setting, try removing @btinternet.com or @btopenworld.com from the username - despite what the online help might say.
You might like to try port 25, with No security or SSL/TLS setting.
Is it all emails that are failing to send ?
If emails have been fine for years, do you know what the previous settings were ?
As for disabling firewalls - this doesn't always help - as they can still block emails! What security package are you using, and have you checked the settings within that package ?
Sorry for the extra questions.
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Email Not Being Deleted From iPhone When Deleted On Other Devices...

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If I delete an email on any device (iPhone, Mac Mail on desktop, web interface), it get’s moved to the proper trash folder on all those devices. The deleted message is syncing properly which means my IMAP settings are correct (i.e, if I delete the message on my Mac using Mac Mail, it will show up in the trash folder on the iPhone). However, when I “empty trash” on my desktop, the trash is not removed from my iPhone but it is removed from the server and Mac Mail.
And conversely, if I delete the email from the trash on my iPhone, it is deleted from all my other devices.
Why isn’t the email getting removed from my iPhone when deleted on other devices?

Delete the account from the device then set it up again.
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My deleted emails on iPhone 4s are not being deleted from server

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I'm no expert by far, but have had issues with this before.
IMAP should allow your iPhone to remove messages from the server.
But have you made sure both the iPhone and Outlook are connecting via IMAP?
If your iPhone does remove the messages from the server, but your computer is using POP, then the computer may download the email before it is removed form the server by your iPhone.
This was my issue, that my computer had already downloaded the message, and POP does not check later if it is deleted.
If you delete a message from Outlook does it disappear on the iPhone?
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Who is your email provider?
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Not all email's being downloaded

Hi
My most recent email's are being downloaded from the past few days, but not old ones that are stored on the server.
OS - Windows 7
Email client - Windows live Mail, Version 2011 Build 15.4
Error Quote - Unable to send or receive messages for the XXXXXXX account. Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.
Server: 'mail.btinternet.com' Windows Live Mail Error ID: 0x800CCC0F Protocol: POP3 Port: 110 Secure(SSL): No
Any help would be greatly appreciated.
Mark

Login to webmail, you probably have an e-mail with a large attachment which cannot be downloaded.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Email messages are not being downloaded on Iphone

Please help! Re iPhone, email messages, I had to change my PW on Yahoo.com, "Other", my email messages cannot
be downloaded. I receive "this message has not been downloaded from the server". Outgoing mail server: smtp.mail.yahoo.com,
SSL ON; Incoming mail server: imap.mail.yahoo.com, server port 465.

While Yahoo has had their problems when it comes to their mail, I suggest removing the account from the phone, reset the phone, add the account back on and see if that works.

Why can't I read my emails from my iPad mailbox on my iPad today?Each message is replaced by the comment "This message has not been downloaded from the server."thank you

Why can't I read my emails from my iPad mailbox on my iPad today?Each message is replaced by the comment "This message has not been downloaded from the server."thank you

In which case, clearly communicating the intent would have been a better solution. The steps do apply. A more appropriate response would have been "tried that, no change".
Regardless of whether they fixed the problem or not, they do apply.
If English is not your native language, I would strongly encourage you to post in your native language going forward.
If basic troubleshooting has not resolved the issue, the next step is to take the device to Apple for evaluation.

Searched email showing "The message has not been downloading from the server."

I have Exchange email setup on my iPad. When I search for an email that has a large attachment (15mb PDF) the results show two identical emails. If I click on the first one it says "This message has not been downloaded from the server." The second email seems to open correctly. Closing the Mail app and opening back up doesn't fix the issue. Neither does rebooting iPad. Anyone have any idea why the search is showing multiple emails and why they won't download correctly?
--Brian

I am the IT department. Seems to be an issue with the search showing the email locally and server side, so it shows up twice. If I open the email that is server side, it has an issue opening the email again unless I try several times. I'm working with Apple now so hopefully they can help.

TS3276 my emails are not being sent from my desktop, but are capable of being sent by my apple phone. as well, I cannnot pull up any emails that I sent. They just disappear.

my emails are not being sent from my desktop, but they are capable of being sent from my iphone 5. Whatever I have sent just disappears from my desktop.

R1: Seems you didn't configure you email account in your Outlook client properly. please refer to the following KB article and try to create a new mail profile to configure your email account again:
http://support.microsoft.com/kb/2758902
R2: Do you want create subfolders under Inbox to category your emails? If so, we can just right click on Inbox > select New Folder... After that, we need to create rules to move or copy your emails to each subfoler. See:
http://office.microsoft.com/en-us/outlook-help/manage-email-messages-by-using-rules-HA010355682.aspx
Besides, in order to avoid confusion and keep track of troubleshooting steps, we usually troubleshoot one issue per thread in order to find a resolution efficiently. Concerning your other question, I suggest we create new posts for your other questions via:
http://social.technet.microsoft.com/Forums/en-US/home?forum=outlook
Thanks for the understanding.
Steve Fan
TechNet Community Support

Emails not being downloaded from BTYahoo to Outloo...

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