Emails not sending, "stuck" in the outbox and no error message

I have been trying to send emails for a few days now and they will not send. They go to the outbox file and then the don't leave. There is no error message and my POP account, .mac account, and the smtp.mac.com are all working correctly. I can still receive mail. The emails don't get sent to the draft file.

What does “my POP account, .mac account, and the smtp.mac.com are all working correctly” mean? Which account has the problem? Those accounts are clearly not working correctly if you have this problem...
What does “The emails don't get sent to the draft file” mean? Which messages would you expect to be moved to Drafts and as a result of doing what?
I assume that the account is "online", i.e. Mailbox > Go Online appears disabled (grayed out), right? If that's the case, try this:
1. In Mail, move any messages waiting in Outbox to another mailbox (e.g. Drafts), to avoid losing them.
2. Quit Mail.
3. In the Finder, go to ~/Library/Mail/Mailboxes/.
4. Locate Outbox.mbox and move it to the Trash.
5. Open Mail. A new (empty) Outbox.mbox will be created automatically. Check whether the problem is fixed.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. That is, ~/Library is the Library folder within the user’s home folder, i.e. /Users/username/Library.

Similar Messages

  • I keep getting 'Please connect to the internet and retry' error message.

    I've signed out of creative cloud on my Macbook Pro in order to use my log in details on another Mac (rented for an onsite edit abroad), I now want to return to using creative cloud on my Macbook but I'm having issues signing back in. I keep getting the 'Please connect to the internet and retry' error message even though my network is working fine, I have tried connecting on my home wifi and the network at my office. Does anyone know how I can sign in and use my Adobe apps?

    Please read https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • After migration from Xp to Windows 7 Email is getting stuck in the Outbox.

    We are using USMT 4.0 with all requisite patches for Office 2010 to migrate users from Windows XP to Windows 7. Some of our users are up and running but after a day or two they are unable to send emails and everything is getting stuck in the Outbox.
    At this time the only work around is to recreate the entire local profile. Once we do this the user is up and running without issues. Any assistance on this issue would be greatly appreciated!
    Thanks,
    Tony

    Hi,
    If the new profile was created, would the issue occur again?
    There are several reasons that may cause the email stuck issue, such as Outlook or the mail server is offline, An antispam or antivirus scanner is scanning outgoing mail, Wrong or bad password, or not authenticating properly with the mail server, the message
    is too large to send...
    We can learn the troubleshooting steps from this link below, which was written by our MVP, Diane Poremsky, who is a well-known expert in Outlook:
    http://www.slipstick.com/problems/common-problems-that-cause-email-to-stay-in-the-outbox/
    I hope the information is helpful.
    Regards,
    Melon Chen
    TechNet Community Support

  • Hi: My wife has mail sent from a 3rd party email account. When she attempts to trash these emails 2 things happen. The message goes in the trash and an error message happens..Trash-home email. Operation could not complete. File exists.

    Thanks in adavnce for any help you can offer to solve the above issue with Mac mail on my wifes' MacBook.
    Michael Stryker

    Hi:
    I should also mention thatthe issue is with Mac Mail, which is where the messages are being forwarded to from the 3rd party email account.,......sorry for any confusion.
    This is a problem that cropped up recently, i.e., previous to the past couple of weeks, she had no issues with trashing email.
    Thanks,
    Michael

  • After uninstalling a program (symantec antivirus) I get error messages on startup saying that the program can't run.  Well, no duh, but how do I get rid of the annoying and unneeded error messages?

    Neve rmind I figured it out.

    If you are referring to Norton's, you will need to use their uninstaller or you will not be able to get rid of it completely. Since I don't know which version you have, here is the search result page (uninstall Norton for Mac) on their website:
    https://www-secure.symantec.com/norton-support/jsp/search-results.jsp?q=uninstal l+norton+for+mac&lg=english&ct=united+states&product=home&version=1&pvid=f-home
    For instance, for v. 10, here is the page with a download link:
    https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?lg=english &ct=united+states&product=home&version=1&pvid=f-home&docid=v64924271_EndUserProf ile_en_us

  • Mail will not send, stuck in outbox

    All my contacts are correct, I was simply replying to emails, and many of them are getting stuck in the outbox.  No error message, no timeout, no explanation.  Any thoughts?  Please?

    Hi there arend15734,
    You may find the article below helpful.
    iCloud: Set up iCloud Mail on your devices
    http://support.apple.com/kb/PH2621
    -Griff W. 

  • When using 3G on my ipad2, gmail won't send mail.  The 2 emails i'm trying to send have 3 pictures attached and are stuck in the Outbox-checkd server under settings

    Been trying to send 2 emails from Ipad2 with pictures attached from gmail.  Both emails have been stuck in my Outbox and gmail continually tries to send but i keep getting a nessage that the gmail server can't be found.  Went under settings, checked server and it seems fine.  I don't have Wifi @home or else i'd try switching.  Any ideas of what could be happenin'?

        daviddavidff, we want you to be able to send and receive! If Earthlink has confirmed the outgoing server settings and you can access the email and send without issue from a labtop I would lean away from it being an issue with the account. If you can receive email then we know the device is communicating with the network.
    I would try deleting the any email in the outbox folder http://bit.ly/1g1labk and then attempt to send a new email. Send the email to your own email address so we can verify success. Let us know if you can then send email.
    BrianP_VZW
    Follow Us on Twitter @VZWSupport

  • TS3899 Can't send an email from iPad it ends up in the outbox and won't send

    Can't send emails from my iPad, it gets stuck in the outbox and tells me the server fails
    Any ideas..?

    amish has it right.  there is something wrong with your outgoing mail settings.  google you isp and 'e mail settings' and reenter them, real carefully.  Pay particular attention to outgoing server name, and server ports.  if it asks for your id and password and calls it optional, enter it anyway.
    A few isps have actual apps that will configure it for you.

  • My mail keeps getting stuck in the outbox

    Can anyone help
    My emails I'm trying to send are stuck in the outbox and won't send.

    OS X Mail: Troubleshooting sending and receiving email messages - Apple Support

  • New Hard Disc Drive for HP Pavilion dv6 because of 303 and 305 error messages

    Hello
    My laptop was getting slower and slower so I did a default restore via the recovery partition and when it rebooted to start the reformat and reinstall to factory condition I got a message on the screen telling me to run the hard disc drive test. Did this and got the 303 and 305 error messages. The restore to default setting worked however after doing research in the error codes I realise I'm up for a new hard disc drive.
    My laptop is  a HP Pavilion dvd6-3203TU with WIndows 7 Home Premium installed. It currently has a 320GB TOSHIBA MK3265GSXX hard disc drive in it.
    After reading through the forums I'm happy to find that my Recovery Discs will reinstall everything to a new hard drive and partition it into a C: drive and also the recovery partition. The main question I have is does my new hard drive have to be 320GB in size like the original or can I buy something like a 500GB+ drive for the laptop. If I have to replace the hard drive I may as will increase the size while at it, if possible that is.
    Also does it have to be a Toshiba or can I buy a different brand?
    Looking forward to some help in regards to this so thank you in advance also
    This question was solved.
    View Solution.

    Hi,
    Your notebook is listed as coming with a 320Gb Hard Drive, but you can just as easily install a 500Gb or 750Gb HDD if you want more space - the drives on the following links are examples that would be fine for your notebook - you're in no way restricted to a particular manufacturer.
    500Gb Hard Drive
    750Gb Hard Drive.
    The procedure to replace the Hard Drive starts on Page 65 of your Maintenance & Service Guide.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • How to validate VO result and display error message?

    Hi,
    I have created 2 pages:
    Page 1: User to enter employee number and click 'Go' button to search (redirect to Page 2)
    Page 2: To display employee details
    In situation where employee is suspended, employee detail will be display as blank in Page 2.
    At the same time, we would like to display error message which inform user to refer to HR Department for this scenario.
    Need guidance on how to perform the validation and display error message.
    Thanks and Regards,
    Shiau Chin

    Hi Shiau,
    In this case instead of redirecting to next page, throw an exception on the same page.
    If you want redirect it to next page then while redirecting it to next page pass some info that can indicate that employee is suspended, get this value in Process request if it has value then throw exception else query details.
    Regards,
    Reetesh Sharma

  • Can't send emails on my yahoo mail account. gets stuck in the outbox. tried deleting and reinstalling but it didn't work., can't send emails on my yahoo mail account. gets stuck in the outbox. tried deleting and reinstalling but it didn't work.

    every time i try to send an email from my yahoo mail account it gets stuck in the outbox. i have tried reinstalling my email account but it doesnt work

    Have you tried setting up your Yahoo account using Mac Mail instead of dealing with web based mail?
    It only takes a minute to set this up.
    Open Mac Mail. From the menu bar top of your screen click Mail > Preferences then select the Accounts tab then the Account Information tab.
    Click +
    Enter your name, Yahoo user name and password, click Create.
    If you'd rather not do that, it would help to tell us which Mac OS X you have installed and which version of Safari in your reply.

  • I am receiving email messages but when trying to send a message, it is stuck in the outbox,

    I am receiving email but when trying to send a message, it is stuck in the outbox, never makes it to the sent messages, used to have same problem with Vista on a Dell, have had this Toshiba with Windows 7 since Sept, first time this has happened, need help and thanks, RR

    which computer? which mail program?
    -civicman4-
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Post all info about your laptop and version of windows. We are working on it but still do not have the powers to read your mind.

  • I cannot send emails with pics using the stock email app on my new Droid Turbo, it holds them in the Outbox and won't send even if I move to Inbox and resend

    I cannot send emails with pics using the stock email app on my new Droid Turbo, it holds them in the Outbox and won't send even if I move to Inbox and resend

    First check to make sure you have data turned on and not just Wi-Fi. From reading your question you seem to be saying e mail is working just not attached photos. What size are the photos as some HD photos can't be sent. Your camera may be set at a very high picture size and you can go to settings and lower the size and that may solve your mailing problem.

  • I use Mac book air and...Whenever I tried to send an email, the email was immediately put into the outbox... so i could never sd out an email!

    I can't send the email, whenever i try sending an email, it is put into the outbox... How can I send an email???

    Hi Ana Lo,
    Welcome to the Apple Support Communities! 
    There may be a few different troubleshooting steps that I would recommend when not being able to send an email from Mail. Please use the information and steps in the attached article to help you resolve this issue. 
    OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
    Have a great day,
    Joe 

Maybe you are looking for