Embedded images in Word documents are incorrect on one computer but show up fine on another computer

I've not been able to find the root of the problem, but I use an application on my laptop that generates images in a document, and the document can be saved either with docx or htm/html extensions. On the laptop, I see the correct images. When I transfer
the document to my workstation either over the network or by a flash drive, the incorrect images pop up - images from a project that I was working on last summer. If I save the documents as a doc on my laptop, the correct images show up on my desktop. This
happens on many documents that I use, but I do have a document I use as a template. I'd prefer not to create another one, because it is quite involved.
When the incorrect images show up on my workstation, I can save the document to a flash drive (you would think with the incorrect images also being saved), but the correct images show up on my laptop.
This is frustrating to always have to work around this, but I've searched Google and really haven't found anyone else having a problem very close to this. Does anyone have any ideas?
Thanks

Hi,
I'm actually thinking whether the issue is related to Office version. What are the versions of Office on your laptop and workstation?
Based on the description, the issue doesn't occur if the document is saved as .doc, it only occurs if the document is saved as .docx, so basically we can say your workstation doesn't support .docx well. Is it a version prior to Office 2007?
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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