Emergency Responder SNMP error

I have a customer with a publisher, two subscribers, and an emergency responder server. Subscriber number 2 had an IP of 10.21.29.100, but it was moved to another subnet recently and the IP was changed to 10.16.29.100. The new IP is configured in the SNMP settings on the CER server. I do not see the old IP in the lmhosts or hosts files and the customer's DNS/WINS servers do not have this IP associated to the server name. However, we keep getting the following email notification: CER Phone Tracking could not get information[using SNMP] from 1 Cisco CallManager(s)
Check EventViewer on CERServer for details. When we check the event viewer it shows the following: failed to retrieve SysOid of a device 10.21.29.100. Does anyone know where the CER server could be getting this IP from?

I think this will resolve your issue:
- Go to the CERAdmin page > Phone Tracking > SNMP Settings and change the Read
Community to " public " for all the switches.
- Then do a " Switch-Port and Phone Update ".
- Next go to all your Switches and configure the following commands
snmp community public ro 1
snmp-server community public ro 1
If you don't want to make your SNMP community public, you can do this:
- On the Call Manager could you go to Start > Programs > Administrative Tools >
Services > SNMP Service.
- Right Click > Properties > Security. In here " add " the SNMP Community String
that you need with "Read Only Community Rights ".
- Once this is done change the SNMP settings on the Switches to match the SNMP settings on
CCM, and CER

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I know that this topic has been submitted a million
times, but I need personal attention now. The topic
discussions have been really helpful except for the
fact that my ichat video STILL DOESN'T WORK. I read
and do all the sets of advice and instructions and
STILL NOTHING.
My main message usually always says, " '[name of my
computer]' did not respond.' The only differing
message I've received is from my mom's laptop (a Dell
Latitude D610, Intel) which says that " '[name of her
computer] has declined'. I've checked out the error
reports which are always labeled (error -8).
Once I was able to connect, with absolutely no hitch,
when I was sent an all out video conference chat from
a G4 Mac about 4 months ago. My ichat hasn't worked
since which is why I've been trouble shooting since
then.
Based off of the advice, I opened ports 5060, 5190,
5220, 5222, 5297, 5298, 5353, 16384-16403 on both TCP
and UPD and turned the firewalls off in one then
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I've read the iChat support and they all say that
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and platforms. But, my video still doesn't work to
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Puhleeeease. I've been at it for months now....
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George
Dr George W Gerrity Ph: +61 2 6386 3431
GWG Associates Fax: +61 2 6386 4431
P O Box 229 Time: +10 hours (ref GMT)
Harden, NSW 2587 PGP RSA Public Key Fingerprint:
AUSTRALIA 73EF 318A DFF5 EB8A 6810 49AC 0763 AF07
PowerMac3,6 Mac OS X (10.4.8) ISight Audio and Video

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