ERROR: Authentication no respond: no error

I configured an ASA as VPN using Windows IAS authentication. When using test aaa authentication command, I receive ERROR: Authentication no respond: no error. I can ping the IAS server? The configuration can be found this page:http://www.howtocisco.com/cisco/samples/iasexample.htm.
Any suggestions?

Hi,
Thank you for the reply. It didn't hit the IAS and no error in the Event Viewer. Then I found the problem was the IAS stops. After started it, my test received another error Invalid password. The Event shows ID 2 with authentication method is PAP. So I enabled the PAP (Unencrypted authentication) on the IAS. I can VPN in now. Is the the PAP (Unencrypted authentication)? Can I force the VPN use different authentication such as MS-CHAP v1 or v2?

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