Employee Discount without 2 year Contract

I came to Verizon from ATT, where I had Costco Employee discount.I came to Verizon with my paid phones, signed up on Share plan and same employee discount to apply. After 2 months they removed employee discount because I'm not on 2 years contract. I wonder where does it say that on Verizon website?

If that's true it's new to me. You do realize 15 GB is $100 now not $110. I'd get that changed. You do get a $25 discount for each line off contract that's why they are $15 instead of $40. You still should be getting the work discount. Unless they've changed policy or something. Anyway I'd keep the off contract discount instead of being on contract and getting the work discount if you have to choose.

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I have Employee Discount

Hi,
I have a discount through employer, been on it for about 5 years. I just renewed it about 4 months ago through email prompt, and saw Verizon trying to charge me full price without the discount. The rep manually discounted the unwarranted charge a few months back. Now this bill cycle Verizon is again trying to fully charge me again??? Verizon makes it so so soooo difficult to contact them. I try live chat, nothing. No Verizon email to communicate issue. I wonder why this simple issue is a such a problem for Verizon? I really watch my automatic account bill withdraws. A lot of people I know DON'T. I wonder how many people have been overcharged, by such obvious common knowledge of people not being aware of their auto withdraws??? Hmmmmmmm.

Contacted my employee HR to inquire about any changes to my Verizon employee discount. I signed a contract with the total and discount included as an educated decision last year, I could of gone with another cell provider, and now this contract has changed per Verizon? I don't know if this is legal.
I read the pdf on the employee discount, and it does not address a loyalty plan, and my coworkers are all still getting their Verizon discounts?
All I know now is that when I recently called Verizon and I talked with about 5 reps, they all had very different stories.
also, is that I had a employee discount, I renewed it by giving my employees email (removed) to Verizon. The last rep I talked with a few months back, put me in the system with my employee discount, and prorated the my money back. So, I'll keep inquiring to get to the bottom of this issue, find out also if a contract can change in the middle of a plan by these factors? I'll keep asking around, and might contact BBB for further help if needed.
Private info removed as required by the Verizon Wireless Terms of Service
Message edited by: Admin Moderator

Employee Discount (from the company you work for, not Verizon employee)

When trying to pre-order or now order an iPhone 4s while logged in to our account we get a message:
"Employee Discounts will not be applied to this order, do you want to proceed?"
If you say no then you exit, if you say yes then sure enough the voice, text, and data plans all are full price and do not show our normal discounts. Order any other phone on a new line and they appear, order an old iPhone and they appear, but not on a 4s or the new 8gb 4. I am not going to check with a 2 year contract showing a full price per month.
If I try via the company link over at AT&T you could pre-order / order and get the company discount. I have not checked Sprint.
I was not expecting a discount on the phone, we never got those on any iPhone or many of the top 'droid models. I was expecting to keep the discount on the monthly voice and data dollars as we have been getting for years.
Is this an error or perhaps the discounts are going to return after the launch excitement dies down?
Thanks

s2000 wrote:
Thanks for the replies. We are supposed to get 19% off voice and I think 20% off data.
The thing that bothers me is that if I choose anything except the 4s or 8b 4 then it shows me the discount on the service (none on the phone). It shows this as you pick the plans and again on the order summary screen.
If I choose a 4s phone then (in addition to the warning message) it shows no discount on the service at all. In addition you can't change the billing info - it is all greyed out. Any order except 4s and you can modify the bill and ship info without a problem.
So even though you SAY the discount should apply to the bill, I would be more comfortable it the ordering process actually reflected the discount - as it does for any other phone order. Having a phone rep tell me the discount applies is worthless as that is not something you can take to the bank. I guess I will wait until VZW fixes the ordering process for the 4s models...
This same message existed during the Feb upgrades. If you search the forum you should be able to find these concerns. I upgraded and the same warning popped up. I have a 20% data discount and 16% voice discount. My discount did not disappear. Are you changing your plan during the order? If not, then changes to your account aren't being made. If you are changing to a global plan then it's possible the discounts don't apply to that (not sure if they exclude global plans) but otherwise, the discount on data and voice remains. Call CS and ask for a supervisor to get them to give you an answer so that you can be more at ease.

Grandfathered Alltell users and Employee Discounts. Taken away!

I originally had a Alltel plan with a Blackberry, and switched to Verizon when they bought Alltel out I bought a Droid when they first came out. I was told nothing would change, and for the last 2 years nothing did. I work for Citigroup which had a discount for employees through Alltel and with Verizon. However in March/April of this year I decided to upgrade again to a Thunderbolt. Once again I was told nothing would change, however on my next bill I was not given a Employee discount! I called and talked to a very nice represenative that was unsure why I was not recieving my discount but said that he had fixed it for me and I should no longer have any trouble. This happened for the next two bills and twice more I was told YES you do have the discount for your plan and we will fix it for you. Today I recieved my bill and once again...Once again the discount was not applied.
I called today and went through the same motions as before. Only this time I was told that yes it did show I had a discount but because of a update they made in March 2011 I would no longer recieve my discount because my plan was originally with Alltel even though it was supposedly grandfathered in. I have had this discount with Verizon for the last two years with no problem and now without warning It has been taken away. I'm unsure why I am being punished for being a former Alltel customer but apparently I am. I was told today that I could switch to a Verizon plan and they would gladly give my discount back......however I have unlimited data on my phone and as of 7/7/11 you now are required to pay. So that seems unreasonable to me. Also I was never informed that by keeping my Alltel plan I would eventually lose any company discount, otherwise I would have switched plans when I bought the droid. This is most defintely the worst experience I have had with Verizon.

PH78 wrote:
FRIENDS & FAMILY10 S/P 500
Contract Ends on 04/15/13
But I was told that if I wanted my company discount back I would have to re-do my contract/plan to a Verizon one. At that point I would lose my unlimited data usage as well but they would gladly give me my discount back....
What you wrote makes sense, that is exactly how I saw it as well, until a couple of days ago. Funny thing is, I am told that my discount shows on my account and also shows that it should be applied. However since I came with Alltel, and as of some update they made in March..they have taken away Company discounts for those that were grandfathered in from Alltel. I just do not see how this is justified.
Edit** Yes I re-registered for the discount when this happened the first time. But am told my discount is on my account already.
the discount is based upon a contract between the carrier and your employer. with alltell gone, it reverts to verizon.
they old alltell contracts have possibly expired, and now they are becoming verizon contracts.
you need to talk to your company cell phone person and find out what the contract is

Regarding no employee discount message! Please Read everything and you will know

come on does anyone read what the sign says anymore? The first page when you go to www.verizonwireless.com/iphoneorder says in big bold letter PLEASE READ BEFORE ORDERING
It then goes to say, that employee discounts on plans will be honored. It also goes on and says that you will not see it during checkout, but it will be applied to your monthly discount... Then it gives a link and says after you receive your iphone to go to this webpage to make sure employee discount is still on phone.....
I mean why doesnt anyone read anything before ordering.... Verizon would be a genius if they put in big bold print, that you where signing a 10 year contract, and had to give your first born child up, because no one would care.... This is a contract your signing you should read everything! Then maybe people wouldnt need to ask all these questions...
Sorry hope everyone enjoys there iphone just get sick of people asking questions that are already answered if they just looked

I am one of those people interested in what you speak of. I looked at your link and it doesn't mention anything of the sort. I have completed placing my order and the only thing I saw was the first question in BOLD is the message you refer to in the subject. Can you post the link to the information you write about so I can see what you are saying for myself? When you can do that, then beat me up for not reading.

Employee Discount and Loyalty Plan

Back in June of this year I contacted customer service to change my plan. I was told about the new Loyalty Plan. My concern was whether or not my employee discount would still apply. The customer service rep checked into it and told me yes. So I made my decision to take the new plan, and commit to a new contract, based on the idea that the plan would be $60 per phone minus the discount which would make each phone $48. This has been the case for months. Even last month, November, Verizon sent me a document to verify I was still eligible for the employee discount. I filled it out and sent it in and got confirmation that I was still qualified. Then the December bill came in and it was $25 higher. When I checked into it I was told that the customer service rep made a mistake and I should have never got the discount. When I checked this forum I found out that a lot of people were told the same thing and made their decision based on still getting their employee discount. This seems like to me that Verizon changed their mind after starting the program and now the consumers are getting a bad deal. This is a breach of contract since I took on the new commitment based on the employee discount still being in effect. My wife and I have been with Verizon for over 13 years. I feel that we have been lied to and that Verizon is refusing to honor their contract with us. They are going to lose our business and we will move our money somewhere else if they don't fix this. They should at least honor what we agreed to until the end of our two year contract. Then they can change the amount legally. This also means that having a contract with Verizon means nothing to them and they have no honor or integrity. So starting today I will start looking for a new carrier because as far as I am concerned my contract with them is null and void the minute they raised my bill and eliminated my employee discount. If they agree to fix the problem, then I will keep their service.

DaleGolds,
We appreciate your loyalty and I’m glad we were able to locate a plan which will help you save. I regret to learn you’ve had this type of experience with a Loyalty plan. We definitely don’t want that to be the case, as these are special plans, especially designed to help our long-time customers. I certainly want to address all your concerns and apologize for the misinformation that may have been provided.
Our goal is to ensure you are billed correctly, and if the plan mentioned is not the best fit for your needs, we are happy to bring you back to the old one. The Loyalty plan you mentioned is designed for single-line users and it is correct the employee discount offered by your company does not apply. It’s always our intention to be honest with you and though this change (discount not applying) is not a breach in contract, it is stated in the agreement the change of eligibility can chance at anytime. This is the case of why the discount would not apply.
AdaS_VZW
Follow us on Twitter at @VZWSupport
I definitely don’t want to lose you as a customer and I’m prepared to do everything I can to help. Please let us know if you would like to change back to your old plan, so we can confirm it is eligible to receive your discount.

How do I get access to employee discounts?

I have a question I just got my prepaid phone a Moto G. Today, and I have activated it and all yet when I go enter my phone number in the filed to validate it says I am an account member not owner. I am the owner of the account because I bought the service. If needed and/or requested I can give you my order reference. Number if it will help. Also I thought there was a way to get the discount without having a company email but just send in a pay stub to verify your eligibility.

We'd be happy to clarify all the details regarding your service, Clarkcj. Prepaid plans are not eligible for employee discounts because there is no long term service or payment contract involved with Allset Plans. If you are experiencing difficulty managing your Prepay account online, please dial 888-294-6804 from a number other than your prepaid phone or *611 from your MotoG to reach our Prepay Team who will have access to see what's causing the trouble.
JenniferH_VZW
Follow us on Twitter www.twitter.com/vzwsupport

Lost Job/Employee discount

I've lost my job, and thus, my employee discount which means I can no longer afford to remain with Verizon. I still have six months left on one phone and a year on another. Can I get a discount on the EFT, since the contact was with discount? Afterall, I had no idea I'd be losing my job a year and 18 months ago.

Also, it is not that I want to leave the Verizon family, I cannot afford your rates without the employee discount.
Verizon Wireless Customer Support <[email protected]> wrote:
Verizon Wireless Customer Support Verizon Wireless Customer Support created the discussion
"Re: Lost Job/Employee discount"
To view the discussion, visit: https://community.verizonwireless.com/message/974475#974475
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Employee Discount without 2 year Contract

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