Empty long text in notification

Hello Everyone,
Here is my problem.
We create a notification via IW21following these steps :
  - Fill the mandatory fields
  - Fill the Subject LONG Text
  - Create the order
After saving the created notification and while trying to display/modify our notification, we find that the LONG Text previously filled EMPTY.
Can you please propose a solution to get the LONG Text once we save the notification?
For you information, I tried the solution Import FROM MEMORY ID 'SAPLSTXD000001' but the customer isn't satisfied with it and wants something more efficient.
Thank you for your help.
Kima

Hi kima,
I feel this thread has the answer. Long text not saving data
Jogeswara Rao K

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