Enable Highlight Search Result in RH8 for Word

Hi all,
Is the search option "Enable Highlight Search Result" available under RoboHelp 8 for Word? I can find the option in RoboHelp 8 but I can't find it under the RH8 for Word application.
Any pointers or advice would be really helpful.
Cheers,
Leigh.

Thanks Peter.
Appreciate you answering this one.
It's a pity this is not an option as I have word docs already written for a User Guide and the text highlighting option in searches is really helpful to narrow down where seach strngs are located within large topic pages.
I guess I could copy and paste the word content manually into a RoboHelp HTML project instead.
Thanks again,
Leigh.

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RH8 for Word not displaying images in WebHelp

Greetings.
We recently upgraded from RH7 for Word to RH8 for Word. Images (bitmaps) that displayed perfectly when RH7 compiled the WebHelp do not display at all when RH8 compiles the WebHelp. All we get is an extra blank line -- not even a broken image link.
Images are in the correct folder; nothing has changed, except for the upgrade.
The images were placed in the files using the New Help Image icon.
This is an urgent and high-priority issue for us. Adobe Tech Support is unable to assist.
Thank you!
Jerry

Hi again
Well, one might assume that you knew where the WebHelp output folder was because you are reporting the images aren't showing when you view WebHelp. So the question now becomes: How exactly are you viewing the WebHelp? Are you clicking the "View Result" button after you generate? Are you viewing after you publish it to the Web Server? (That doesn't sound right as you are saying the "keeper" won't push it until the image issue is resolved. This would seem to infer that you aren't involved other than to post and act as an intermediary?
Cheers... Rick
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Styles looking different in RH8 for Word source and Webhelp

Hi All,
I am using RH8 for Word. There are close to 900 topics in my project. My problem is that the styles that I used in my RH Word documents and the styles displayed after generating Webhlep are looking different. Also, that is not consistent with all the topics; some are generated exactly as the styles are in RH Word documents, but some are generated differently. An example might help you clearly understand.
Example
I have used the following styles in my RH Word documents:
· Normal for body text
· Heading1 for headings
[to see the below images clearly please zoom in the browser display]
The following figure shows topic1 when the styles are applied in RH Word:
This is another topic2 when the styles are applied in RH Word:
Output for topic1 in webhelp:
Output for topic2 in webhelp:
As you can see, the styles applied in topic1 and its output matches, whereas it is different for topic2 in Word and in Webhelp. I am not using any templates in RH Word. Can anyone please explain why this inconsistency. Is there a way to resolve this. I will be glad to provide you more information if required.
Thank you,
Vinay

Hi again
Well, one might assume that you knew where the WebHelp output folder was because you are reporting the images aren't showing when you view WebHelp. So the question now becomes: How exactly are you viewing the WebHelp? Are you clicking the "View Result" button after you generate? Are you viewing after you publish it to the Web Server? (That doesn't sound right as you are saying the "keeper" won't push it until the image issue is resolved. This would seem to infer that you aren't involved other than to post and act as an intermediary?
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
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Search Results in RH8

Using TCS2 (RH8) referencing Frame book, generating chm file.
When using the Search tab in my generated chm file, I have two unattractive issues.
Many of the topics displayed in the search panel have words separated by underscores (like their file names). I don't want my users to see underscores.
The results are highlighted in the main window. I don't want them highlighted.
Thanks for your help.

Hi Jim
Sorry, but it would appear there is no optioin we have that governs this.
About the best you can do is to disable the "Show Context in Search Result". But that doesn't remove the ranking.
You may wish to suggest it as an option.
Click here to visit the Wish Form/Bug Reporting Form
Cheers... Rick
Begin learning RoboHelp HTML 7 within the day - $24.95!
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
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Auto-open DHTML dropdowns containing highlighted search result?

I have submitted the following feature request.
Does anyone know of a script or other "trick" that will produce this result?
When returning search results in published output, automatically open DHTML dropdowns containing the highlighted search term. Otherwise, users go to the listed page but cannot see the highlighted search term. There may be many dropdowns on a single page, resulting in some inconvenience for end-users of published output.

Hi Willam
I stand to be corrected on this, but won't that cause all drop-downs to expand for all topics? I understood the issue to be that only when a term was found inside a drop-down was when the expansion was desired. So perhaps a single page has ten drop downs and a searched term is found that occurs in one of the ten, only expand that drop-down do the term would be visible.
AFAIK this isn't possible.
As an aside, it always did strike me as odd that someone would go to all the trouble of inserting drop-downs and expands, only to later want them all presented by default when the topic was opened. Isn't the idea behind them to hide information until the user wishes to see it?
Scratching head.... Rick
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Hide Mail Search Results Drafts or for Trash?

when i run a search in mail it is totally cluttered up with what appear to be DRAFTS of outgoing emails that are in the TRASH.
is there a way to stop mail from creating these or to hide them from my search results?
it's like someone upturned my trash buckets onto my desk over here.
THANKS

thank you. great help.
can you just remind me how i control what i want to see on the left hand side again (and whether you have any tricks or insight into this)?
for instance, i have On My Mac mail which i moved to the hard drive and off of my IMAP based mail. presumably i can add an On My Mac icon on the top left?
also, i've always found searchlight uber annoying in the sense that i can ADD search criteria but i cannot tell it to /not/ include some kind of criteria. say for instance that i want to search all text documents for the word "capricious" but i /don't/ want to see results for pdf's that contain this word. or - well it would be nice to be able to include or exclude certain hard drives a little more integrated with the search criteria instead of having to run off to the Settings that are buried somewhere. i mean, maybe i really need to search an external drive and i want spotlight to index this drive for me overnight for this particular search - it would be great to be able to temporarily add this HD in a way that was easy but also made it easy to remove it when i found what i needed.
anyway, i digress because you provided a nice explanation here...
is there such a thing in MAIL search as adding a set of criteria or excluding a set of criteria? i mean, say i want to search for anything that went out TO "MyLandlordAttilaTheHun" but also anything that came in FROM him - but i didn't want to see anything in the trash?
anyway, thanks for anything on that and/or any future helpful observations...
- jon

RH8 for Word - Strange page breaks and non-scoll headers

RH8 and Word 2007 generating WinHelp 2000.
Normal page breaks are full page width.
When I insert one in manually, it shows as only 2 inches wide.
A tiopic with this short break does not show as a non-scroll header and does not get included in the browse sequence
Any ideas folks?

Funny you should ask as I've been trying to figure this out too!
This is a Word 2007 issue - I assume you are using Office 2007? I am using RH7, but I believe my solution will work for you because it is Word, not RH.
Anyhow, assuming my Word 2007 assumption is spot-on, you need to change word options.
Go to the Office button, select Word Options.
Select Advanced.
Scroll to bottom of the window and look for Compatibility options (very bottom of the window).
Expand the layout options.
Check "don't split apart page break and paragraph mark". (You can apply this to the current open doc you see or all docs - if all docs, you will probably change the global normal template, which you may not want to do.)
Click Okay.
Note, if you go to recheck the setting, the format is now listed as "custom".
Specifically, what was happening is the page break was taking on a "normal" style with 0pts before and after. This caused for me a big gap between the top of the help window and my heading 1 style. (I have my Heading 1 style set to 6pt before and 2pt after and font is 12pt.) Changing the above makes the page break itself take on the Heading 1 style which then also expands across the draft window instead only a couple inches. Other than affecting how the Heading 1 might appear in the compiled help system, I don't see any probelm with using the page break with the normal style applied to it, however, it is a little disconcerting. I noticed this particularly in the Outline view as I sort the pages in my the doc alphabetically based on Heading 1 so I can locate info easily by client name. When I used the "normal" or should I say "abnormal" style page break, these page breaks were excluded from the sort and I had no page breaks! (At least there is still an undo option!)
I'm not sure, but you may need to modify the robohelp.dot template to keep this permanent for your robohelp for word help systems.
In addition, your heading style probably does not have the paragraph format setting set to "keep with next", so change the style and that should add the non-scroll to the header.
One final piece of advice, have the "developer" tab showing in the ribbon. This allows you to access the template and see the styles in your doc. I would uncheck the "automatically update" option so that when you reopen the doc, it doesn't lose any doc specific style changes you made.
bb

Missing Images After Moving RH8 for Word Project

Hi everyone!
I am encountering a problem that I cannot solve, so I thought I would try posting here for some help from the pros.
I am working with a legacy RH for Word project. I currently have RH 8 and Word 2007. I relocated the project and all of its associated files from my local machine to a network drive. Now I have found that all of the image files that I have used throughout the project are showing up as broken links.
I have tried deleting and readding the references with no success.
I have also made sure that both the path to the current location and the path to the old location show up in the list under "All Project Folders" on the Help Image Properties box (with the current location on top of the previous location, if that matters).
The images display if I do the Active Test and they display when I bring up the Help Image Properties box. I have double and triple checked that the images are in both locations, but when it comes time to generate the primary layout and view it, they are broken again.
I am at my wits end, so any help you can give me would be greatly appreciated. Thanks!

Many moons since I have used RoboHelp for Word but I am suspecting the issue is moving the project to the network. I think it is OK to have the documents on the network but not the project.
Not sure and more than happy for a RoboHelp for Word user to chip in and contradict.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

RH8 for Word gives "not responding" message when I try to add a hotspot

Good afternoon. I have been trying to add a hotspot or jump to
RoboHelp 8 Word with no luck. My computer keeps freezing and in a few minutes I will see that Word is "Not Reponding" on the blue bar at the top of the screen. Any ideas? Thanks.

Hi there
Wow... it's been last century since I touched RoboHelp for Word, but I do recall that it involves using Word macros to work the RoboHelp Magick. Have you ensured the Macro Security has been relaxed for this? Is this the first time you have tried using RoboHelp for Word? Or was it working fine and suddenly stopped?
One other thing. What is your operating system?
Cheers... Rick
Helpful and Handy Links
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RH8 for Word 2003. Runtime Error 5152: Cant move focus to control

Hi, I am trying to open a word file from the RoboHelp source files and am getting the following error:
Runtime Error '5152': Can't move focus to the control because it is invisible, not enabled, or of a type that does not accept the focus.
I am using Word 2003 and RoboHelp 8. I didnt not change anything in the code, its a RoboHelp provided code. RH was installed with my netword id and with admin rights. When I click debug, it highlights the following piece of code.
Private Function IsRoboHookLoaded() As Boolean
    IsRoboHookLoaded = False
    ' No addins, not loaded
    If (AddIns.Count = 0) Then
        GoTo IsRoboHookLoadedExit
    End If
    For i = 1 To AddIns.Count
        AddInName$ = LCase$(AddIns.Item(i).Name)
        If (AddInName$ = "robohook.wll") Then
            If (AddIns.Item(i).Installed = True) Then
                IsRoboHookLoaded = True
                Exit For
            End If
        End If
    Next
IsRoboHookLoadedExit:
End Function
Also, when I click end and try to close the Document, I get another error:
Runtime Error '5152': Method 'Name' of Object 'AddIN' failed.
It again highlights the same piece of code on debug.
Can you please suggest why this might be so?
Thanks in advance.
- Shubs

The formatting is lost if the robohelp.dot template is not present in the same folder as the word document I am trying to open (and edit). The template is still present under application data\templates. Below are your answers:
So if you have the robohelp.dot in the application data\templates folder and open the project and the doc, the fomatting is gone in the doc and it is is plain text, correct? - Yes
Are any styles attached to the text at all? - Yes
For instance if you highlight what was a heading 1, is it still heading 1? - Yes - It still shows as heading 1, but not as big and coloured as the headings in documents with robohelp.dot
if you create a new help project, do you run into the same problem? - Yes
I tried copying the styles from robohelp.dot to my document, but still it doesn't reflect the changes.
I want to be able to open the document (with the robohelp template and its styles attached to it) and edit it, without changing any styles/formatting.
I am not an expert on this but my feeling is it has something deeper to do with other than just the location of the template or the styles. There should be a reason for the runtime error 5152: "Can't move focus to control....".

Highlighted Search Result of a Report

Dear all,
I created a search field item in a report and named it P_SEARCH. It worked fine, but when I tried to set the returned results highlighted by setting its Highlight Words Column Formatting Region in Report Attributes Edit to &P_SEARCH, it wasn't working as expected.
Could anybody advise me how to troubleshoot this?
Best regards,
Val

Hi,
Did you forgot dot after item name?
Try
&P_SEARCH.Regards,
Jari

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In CRM 7.0, when we create certain activities, and set the due date to be somewhere in the future, the ICON (Round circle) is always showing RED colour even though the due date is not reached.
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Using "Restrict by app" in change query causes issues with Search Results

Hello!
I am hoping some experienced SP admin can help me out. I am having issues with the relevance ranking for my search results web part.
I created a Wiki (OOTB) within a site collection and on the home page of the Wiki I was looking to apply a Search Box and Search Results web part for easy searching. I wanted to ensure the search results were restricted to the scope of the pages within the
wiki. I did the following after adding the 2 web parts:
Entered edit mode for the page
Started to edit the Search Results web part
Under Properties for Search Results clicked on "Change Query"
Navigated to BASICS and clicked "Switch to Quick Mode"
For Select Query, picked "Wiki (System)" option
For Restrict by app, picked "Specify a URL" and input the wiki URL "http://webapp.com/sites/sitecollection/wiki"
Click OK
The web part has 6 automatic results when I hit the page. These are the only 6 pages in my wiki. When I search a word or title of a page, they are not ranked in order or relevance. The ordering is static to what was being shown before the search, but the
keywords I'm searching are bold. With out the taking the steps above, I can easily search these pages and have them ranked appropriately so I'm not too sure what I'm doing wrong.
Other Details
The pages have been crawled and can be searched from anywhere else in SP.
I am only a site collection admin for this specific site collection.
I other than the steps above, I have not made any changes or customization to the search web parts; they are both out of the box SP.
The SP Farm admin we unable to pin point what the root cause is either.

Hi Mikael,
Sorry for the wait, I was unable to post pictures, which i felt would better describe my issue.
Could you output the query template you are ending up with?
If you can tell me how to accomplish this, then I can provide it. Please keep in mind that I am only a site collection admin.
Also, is the ranking/sorting for your webpart set to ranking?
When looking at the web part settings, I didn't see an option to modify the ranking. Unfortunately, some sites in my intranet are down now so I can't even double check. Once it's back up, I will verify this as well.
And how do you know they are ranked incorrectly?
I wanted to display an image showing what I meant by this. As the wiki is down, I'll do my best with words. When I visit the wiki home page, I already have the search and search results web parts there. Without searching anything, the search results
web part displays 6 pages that are available in the wiki. When I search, I expect to see the most relevant result at the top. similar to the following:
*Search result from another section of the intranet site.*
What I receive instead is the same list of wiki pages, in the same order. The most relevant result
is not moved to the top like in the image above, but I can see that the word "rush" is highlighted in bold. I hope this helps.
If you need more of a description, please let me know.
Thank you

IProcurement Search Results Per Page

Hi to All,
Was looking for a profile option that controls the search results per page. We know there is the iProcurement section that a user can set the search results per page. But we are looking for a global profile option.
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Hi,
Thanks for your response. In Robohelp 8 there are no options for hiding the search results per page feature while generating the output. Can you please guide me. I tried removing the content from the output by commenting out the followig code from the whform.htm file. However, the text box showing 10 remains. I cannot remove that. Can you suggest?
gsMaxSearchTitle = "Search results per page" ;
gsMaxSearchTitle = "Search results per page";
if (window.gbWhForm)
RegisterListener2(this, WH_MSG_SHOWTOC);
RegisterListener2(this, WH_MSG_SHOWIDX);
RegisterListener2(this, WH_MSG_SHOWFTS);
RegisterListener2(this, WH_MSG_SHOWGLO);
RegisterListener2(this, WH_MSG_SEARCHTHIS);
RegisterListener2(this, WH_MSG_BACKUPSEARCH);
RegisterListener2(this, WH_MSG_HILITESEARCH);
RegisterListener2(this, WH_MSG_GETSEARCHSTR);
RegisterListener2(this, WH_MSG_SETSYNSTR);
RegisterListener2(this, WH_MSG_GETMAXRSLT);
RegisterListener2(this, WH_MSG_SETNUMRSLT);
RegisterListener2(this, WH_MSG_GETNUMRSLT);
gfunLookUp = ftsLookup;
gfunInit = null;
gstrFormName = "FtsInputForm"
gsTitle = "Type in the word(s) to search for:";
gsTitle = "Type in the word(s) to search for:";
gsHiliteSearchTitle = "Highlight search results";
gsHiliteSearchTitle = "Highlight search results";
gsMaxSearchTitle = "Search results per page" ;
gsMaxSearchTitle = "Search results per page";
setGoImage1("wht_go.gif");
setBackgroundcolor("White");

Enable Highlight Search Result in RH8 for Word

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