Enable hyperlink grayed out for text in stand-alone text box

I need to create hyperlinks to several webpages in my book.
I am able to do this by selecting a few words of text in chapters that were "inserted from a Word document," but when I create a separate text box, the menu is grayed out. I have tried selecting the whole text box as well as carefully selecting just the text. What am I doing wrong? Thanks!

You're right dabienwa. If you select the text and it has a tight box around it inside the text box, then it's a box within a box. You can't hyperlink these. Deleting all the contents and entering them again solved it for me.
I discovered this when creating a new text box for a template, and entering some default text that I knew I wanted on every corresponding page. In my case it was "www.domain.com/" allowing me to fill in the remainder on each page and then hyperlink it.
I ended up deleting the text from the template so I wouldn't get the box-within-a-box problem, and pasting the common text in on every page. I could then actually make the hyperlink text a hyperlink.

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