"Create outlines" grayed out for text-- what is the RIGHT option??

Hey all,
So here's what happened. I created an image for a print template in PS (which I use all the time) and then used file-place to bring the image into the AI version of the template. (I don't use AI very often...) I knew that it might not be a good idea to bring in the text, so I didn't. Instead, I recreated the text in AI, selecting it with the text tool to change font size, etc. Each of the three pieces of text is on a separate outline. The next step is supposed to be to convert the text to outlines, but you guessed it, the "create outlines" option is grayed out.
The text is Titre font (I tried a few others and it didn't seem to make any difference.) The version for both PS and AI is CS5.
I've spent a lot of time searching for the solution online, but the problem is that there seem to be about a gazillion different possible options for what might work. Given the parameters here (created text in AI, selected with text tool, using separate layers), which is actually the RIGHT solution??
This artwork is for prizes for a writing contest (custom mugs), and it's supposed to be in by Wednesday-- HELP is greatly appreciated!!
(P.S.: This isn't my first post!! I'm not sure why the forums are listing it that way.)

Realnise,
No, if you have three separate instances of Type, as it seems, for each of these you have to make sure it is selected in its entirety.
With regards to your posts, you may have lost your original ID. You may ask about that in this forum:
http://forums.adobe.com/community/general/forum_comments?view=discussions#/?per_page=100

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