New-To-Do grayed out for mail on Exchange account?

Hi,
I just wanted to understand why the _new to-do_ is always grayed out for mail residing on my Exchange server. Is there a way to get around this?
with kind regards
Christian

lots of people seem to be havgin a problem sending email from iCloud webmail.
does your email address have uppercase characters in it?
if so, try creating an alias in lowercase (go to preferences in iCloud webmail and select 'accounts') and see if email sends okay from that

Similar Messages

Set default account option is grayed out for my main account

My original main email account used to be the top of the drop-down list (thus default) for creating new mail. Since I added a few gmail accounts, one of them appears first under Inbox and is now the top of the drop-down list. I can't figure out how to get my old primary account back as the default. In the account settings, it says that my desired default account is " a special account and has no identities associated with it". In the Tools-Account Settings menu, the "set as default" option is grayed out for this account. What does "special" mean and how can I return this account to being my default "from"?

In which case you are using what is normally called Local Folders which is a special private pseudo-account for offline storage.
Somewhere there will be an actual email account, though if it is using POP and has been set to use the Global Inbox, it may be hard to see.
Set '''View|Folders|All''' and see it if can be found. If not, you'll need to go to '''Tools|Account Settings''' and look at its properties there.
I guess at some point you have changed "Local Folders" to something else, which is going to make giving you advice difficult, and will make following any advice more difficult for you.

I have the problem with the eFax Create Account button being grayed out for my newly purchased 6525.

I have the problem with the eFax Create Account button being grayed out for my newly purchased 6525.
Can you help?

Hi Marv13, disregard my last post. The 6520 does have eFax capabilities and the support document I provided a link to needs updating. If you contact HP Cloud Services phone support they will be able to resolve this issue for you. The number and available times are posted below:
HP Cloud Services
1-855-785-2777
Hours of Operation
Monday-Friday 8am-11pm ET
Saturday 10am-6:30pm ET
Best.
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

On my finder page-new folder is grayed out-this has never happened before.

on my finder page…new folder is grayed out…this has never happened before.

Are you sure you are choosing "new folder" rather than "new folder window" - new folder results in an empty "untitled" folder on my desktop whereas new folder window shows all my files.

HT1211 hd show i have downloaded them in the past and they work fine but now i cant buy any new ones it grayed out and wont let me click on them

hd show i have downloaded them in the past and they work fine but now i cant buy any new ones it grayed out and wont let me click on them

If you Go to the app store on your phone, then go to updates you should have a purchased icon at the top.
Click on that and it will show the apps you have downloaded before as they are stored on the icloud.
Then you should be able to click on the app and redownload it, not sure if it will charge but its worth a try.

I accidentally put my dads account into iCloud. i need to change it but i dont know how because its grayed out. if i press delete account, will it delete the whole account or just delete it from the iPhone?

I accidentally put my dads account into iCloud. i need to change it but i dont know how because its grayed out. if i press delete account, will it delete the whole account or just delete it from the iPhone?

but it says DELETE ACCOUNT in red. are you sure its only deleting from the phone?

"Publish as new page" grayed out for all users

What user/role setting do I need to change in order for our users to have the "publish as new page" option available? The administrator role is able to "publish as new page", but for all other roles the option is grayed out. We are using Contribute CS5. We recently upgraded from CS3 and this option was available to our users in CS3. Any advice/suggestions?

Clearing the preferences has been tried on a couple of computers and it doesn't change this problem. This is happening on all of the computers that were upgraded to CS5, not just one.
If I change the role settings to allow users to "create a blank page", then they can "publish as new page". However, we want to restrict users to our templates so this is not an option that will work for us.

Connect to MS Office button is Grayed out - for both Office 2010 and Office 2013

Hi
I have recently implemented Sharepoint 2013 Standard for a customer.
I have got everything to work so far except one important thing, from any Ms Word or Ms Excel application save as SharePoint is missing. While having a closer look I noticed that Connect to Office button is grayed out in SharePoint.
During the initial setup, I created the site collection using Team Site template under collaboration. All researching is pointing me to user profile setup with my site host under enterprise section in site collection.
I have confirmed that the clients are opening sharepoint from 32bit browser and they have sharepoint handler add on enabled in IE. I have also followed the below guide
https://mywinsysadm.wordpress.com/2011/07/28/sharepoint-connect-to-office-for-new-document-creation/
However, I cant actually see any user profile feature as the guide suggests, I can only see "create personal site" under manage profile service section.
I have searched & searched and I am not finding any solutions to this problem.
can someone point me to the right direction please? is it purely because the site collection is not a My site Host?
All I need is for users with Office 2010 or Office 2013 to be able to save a document directly in sharepoint.
Note - Connect is outlook is working fine though.
MCITP, MCSA, MCSE,VCP - Consultant, Solution Design, Implementation

Hi jawad,
As navigating to a SharePoint Library and clicking 'Connect to Office', the link to document library is added to
http://[mysites]/_layouts/15/MyQuickLinks.aspx. So, you need to make sure you have your personal site.
After creating your personal site, please visit
http://[mysites]/_layouts/15/MyQuickLinks.aspx, check whether it can open well.
More information about creating MySite, you can refer to:
http://blog.sharedove.com/adisjugo/index.php/2012/07/25/visual-guide-setting-up-my-sites-in-sharepoint-2013/
Then go to IE Options->Programs->manage add-ons, make sure all add-ons related to SharePoint are enabled.
Here is an article, it may be useful for you:
https://technet.microsoft.com/en-us/library/ee624362.aspx#nextsteps
Best Regards,
Wendy
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Wendy Li
TechNet Community Support

CS4 license marooned on my dead / inaccessible computer. Online Support goes in circles. Can't elevate to human by phone, or by chat. Chat link grayed-out for me. Now what?

Hello:
I attempted to follow instructions given by a previous answer that addresses the same problem I have, but without success: Deactivation, cant reach computer it was activated on and Adobe "support" goes in circles and ends up in forum where Adobe cannot deactivate for me
Following Contact Customer Care did not lead me to chat option that I could spot. I'm sorry if I missed a link that is obvious to everyone but me. Maybe I just need that link pointed out to me more vigorously.
By the way, this link, What are my contact options? has a chat option, but it is grayed out (at least for me) so that's a dead end.
So, please explain to me (like I'm a bewildered child) how to get to chat support. I am unable to fill in logical gaps by myself. :-/
Thank you SO much. :-)
That's it for my question. The rest is just a boring account of how I struggled to get here. Which I include just in case an Adobe Staff Member would find my customer-experience worth noting.
I reached Shivangi Moitra (Adobe) [email protected] by sending feedback about the dead-end support loop that I encountered by following the steps here, at www.adobe.com/getsupport. Incidentally, I gave her a detailed description of my deactivation problem too. Shivangi responded by directing me to use the same link that goes in circles! To wit: "The first step for contacting us will be to start online [at www.adobe.com/getsupport]." Of course you notice that this is yet another dead-end circle in the customer support system.
If my email to Shivangi is a useful reference then here you go!
I am unable to get online or phone support from Adobe. I need to deactivate CS4 from a dead computer. Adobe online help is defective because it puts the user into an endless loop making it impossible for me to find a solution, and impossible to get support. Please remedy the defect and please call or email me to manually update Adobe's activation database. (Phone and email address redacted.)
I own a copy of CS4 that is marooned on dead computer. Consequently, I can not deactivate that copy. I know that a single license for Adobe CS4 only lets me install the application on two computers, of which I can only use the application on one computer at a time.
I need Adobe to manually deactivate my earliest CS4 installation from its servers so that I can activate CS4 again when my new computer dies so that my work flow is not interrupted by the unavoidable (meaning eventual) breakdown of my next computer.
1.) http://www.adobe.com/
2.) login to Adobe
3.) Don't search keyword "support" - worthless, instead go to . . .
4) adobe.com/getsupport which resolves to
5.) http://helpx.adobe.com/contact.html
6.) Pick 'Adobe Creative Suite'
7.) http://helpx.adobe.com/contact.html?step=STEA
8.) Pick 'Downloading-installing-setting-up'
9.) http://helpx.adobe.com/contact.html?step=STEA_downloading-installing-setting-up
10.) Pick 'Licensing-activation'
11.) http://helpx.adobe.com/contact.html?step=STEA_downloading-installing-setting-up_licensing- activation
12.) Pick 'Error: Sign in failed, activation limit, or maximum activation exceeded'
13.) http://helpx.adobe.com/x-productkb/policy-pricing/error-activation-limit-reached-starting. html
14.) Scroll to Error: 'Problems signing out or deactivating?'
15.) Click on link: Can't access your previous computer?
16.) OPENS THIS MESSAGE: Don't have access to the previous computer on which you installed the application? ***CONTACT US***. Be sure to have any purchase-related information ready.
17.) Click on the 'Contact us' link . . . infuriatingly returns you to the start of the loop
18.) http://helpx.adobe.com/contact.html SAME AS STEP 5
I have explored all the other branching available at helpsx.adobe.com . No other branching resolves the problem or gets me support. I explored branching specific to CS4, and branching not specific to CS4, and branching of any kind in search of a solution or support. There is no solution or support available online from Adobe for this problem.
I also called 1.800.642.3623 per https://forums.adobe.com/thread/1030438 which was of no use.
This page was of no use. http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
This 'Let us know how we're doing' form is my last hope.

I have same issue: CS 5 on a dead computer. I was able to chat just now with Adobe. I still need to try this to see if I can do as she says.
Chat
Your case number: #######
Here's what we know about your issue so far. It relates to:
Other product or service change
Downloading, installing, setting up change
Licensing and activation change
Thank you for contacting Adobe.
A representative will be with you shortly.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Rachana.
Rachana: Hello! Welcome to Adobe Customer Service.
Rachana: Hi Linda.
Linda : Hello Rachana
Rachana: How may I assist you today?
Linda In 2012 I purchased Adobe Creative Suite 5 to use in my retirement. I installed it only on my home computer as I had different software at work. Now my home computer has died. I cannot get it to start up. I have a new computer and want to install it on that computer. Can you please deactivate the dead software on my old computer so that I can install AND ACTIVATE it on the new one?
Rachana: I will check and help you with this.
Rachana: May I have the serial number for the product?
Linda : mastercollection # provided acrobat # provided
Rachana: Thank you.
Linda : there are also individual serial numbers for 4 other unidentified products on the back of the package discs came in. do you need those also?
Rachana: I have made the necessity changes to the software, you can go ahead and activate without any issues.
Linda: thank you Rachana

PowerPivot button grayed out for existing .xlsx files

Hi,
I have been working with PowerPivot in Excel 2010 for some time now with no issue till this morning when any existing report (.xlsx) file does not allow me to go to the PowerPivot window (grayed out mostly. sometimes it shows up and when I click it the PowerPivot
window opens up and gets stuck with a message ' Preparing the Power pivot window .. please wait'). The field list is grayed out too and I am not able to add any new pivot table or chart. Existing slicers are all working. Also new .xlsx files are working (able
to open PowerPivot).
I reinstalled Office and the PowerPivot add on, tried to disable/enable add on in Excel -> Options and made sure it is not in the 'Disabled' list.
I just tried on a different computer and faced the same problem there too.
Appreciate any help or ideas you can provide.
I am using PowerPivot Version 11.0.3000.0 and Excel version 2010 14.0.6023.1000 (32 bit).
Thanks.
-Ram

Ram, is this still an issue?
Thanks!
Ed Price, Azure & Power BI Customer Program Manager (Blog,
Small Basic,
Wiki Ninjas,
Wiki)
Answer an interesting question?
Create a wiki article about it!

Enable hyperlink grayed out for text in stand-alone text box

I need to create hyperlinks to several webpages in my book.
I am able to do this by selecting a few words of text in chapters that were "inserted from a Word document," but when I create a separate text box, the menu is grayed out. I have tried selecting the whole text box as well as carefully selecting just the text. What am I doing wrong? Thanks!

You're right dabienwa. If you select the text and it has a tight box around it inside the text box, then it's a box within a box. You can't hyperlink these. Deleting all the contents and entering them again solved it for me.
I discovered this when creating a new text box for a template, and entering some default text that I knew I wanted on every corresponding page. In my case it was "www.domain.com/" allowing me to fill in the remainder on each page and then hyperlink it.
I ended up deleting the text from the template so I wouldn't get the box-within-a-box problem, and pasting the common text in on every page. I could then actually make the hyperlink text a hyperlink.

Connected wirelessly to Canon printer MX340. Duplex printing option is grayed out for me but not on my daughter's non-Mac laptop or husband's PC which is connected to the printer. Mine has two-sided option available at the Apple store. Any ideas?

We use a Canon MX340 series printer/fax/scanner. My husband has his PC hooked to it and my daughter prints wirelessly from it with no problem with her non-Mac laptop. I have trouble printing. Often it does not print and I have to delete the job from the queue. Other times it will print OK but two-sided printing is always grayed out in my printing options. When I took it to the Apple store and printed on their network (selecting their printer) the two-sided option was available. Makes me think the printer is set up wrong, but I am not certain. A fw times at home when trying to print I got an error message about incompatible fonts, but it printed anyway after deleting the job and starting over. Does anyone have any ideas? Thanks

OK, just an update.
Two years into this, I still find I can only do full duplex printing by using Windows XP running inside of VMWare. I've had occasional, ephemeral luck with duplex printing, but nothing long lasting.
I've tried this in Tiger and Leopard (now at 10.5.6), and I've had this issue with Canon printers MP780 iP4300 and MP610, direct connected to my Core2Duo 17" MBP. I also have this issue when printing over a network, but that's a much harder problem to solve.
Currently, this is my #1 most pressing issue for my Mac, because not being able to print from a computer when you print a lot is a really big drag, and using VMWare all the time is also a really big drag. Other people posting seem to be able to print in Duplex using the very same printers. What could be wrong with my MBP? I see the duplex box option, but most of the time it's grayed out as if my printer doesn't support duplex.
I've tried direct selecting printer drivers from the system preferences, but nothing seems to have an effect. And this is off of a clean Leopard install.
My wife now has similar problems with her new MBP - the Canon print drivers (CUSP & non CUSP) aren't allowing the Duplex box to be checked.
I am willing to pay good money to anyone who thinks they can fix this problem.
Thank you,
- Jeff

'Edit Project' button grayed out for a project

I have been working on a project but it stopped working all of a sudden. The 'Edit Project' button is grayed out and won't let me click on it. The movie doesn't appear in the preview pane either.
More information:
iMovie 11
Using MacBook Pro with Snow Leopard
I have sped up some of the clips
No other effects used
The earlier versions of this project (which are Hi-Vis Vest 1 and Hi-Vis Vest 3 in the screenshot) are editable BUT won't play in the preview pane but will play on full screen mode.
Anyone else have the same issue?
Sarah

ABSOLUTELY RIDICULOUS!!! i too teach classes and need editing at my fingertips. among many classes i also teach our school district fitness class elementary program, and i found a k pop song that had a nig**word i missed it before when scanning for clean content (who thought koreans would need to use that word in a pop song especially all they have been through!) so i had to move it out of the playlist asap . kids shouldn't be exposed to this language from me, as i don't promote such crap and i should be able to move that right away so that is out of the way. same with other classes cant have muthua f** or Sh** or A$$ or what ever its gotta be clean, but sometimes i miss **** ya know so its gott move. APPLE WHAT THE #$%^@#%$&**#$@!!!!!!
THIS IS IMPORTANT. so i have folders and sub folders like spin folder then all my spin playlists under that. im not making a new friggen folder for every song playlist are yu kidding??? GGGGRRRR
thanks yall for posting here, it made me realize IM NOT the crazy here, APPLE is.
i fear apples demise coming round the bend. too bad twas good for a while.

Open in Camera raw grayed out for some tifs not others, bridge

I searched but could not find a solution. CSR. PC. Windows xp. In CS4 Bridge the option to open with Camera raw is grayed out in the file menu for some tifs and not others - It shows up grayed out on the file menu, but doesn't show at all when right clicking, even with the files where open with camera raw is not grayed out in the file menu. I have purged the cache, deleted all temp files, closed both bridge and photoshop and still I cannot open the tif in camera raw. It is grayed out. If I go to the pic I touched up yesterday the option is not grayed out. Does anyone know how I can fix this?

RJ Dougall wrote:
My intent is to batch process in Camera Raw -- my preferences have always been set to use camera raw for TIF and JPG files, and I have never had a problem accessing Camera Raw either directly in PhotoShop itself, or Bridge.
Please e-mail me a copy of your response to [email protected]
Uh, this is a forum...not an email tech support organization...
As for your issue, it's simply not clear what you are doing or what issue you have. Can you not open the scanned images via Camera Raw from within Bridge? If you can then you will need to go through each image and adjust the ACR settings before you would be able to process them. Depending on how you set up your actions, Photoshop's Batch may or may not catch settings...that part is pretty complicated.
Also, I would question your use of JPEGs vs TIFFs. I would suggest scanning as 16 bit TIFF and running those through Camera Raw...you will be loosing a lot to scan into 8 bit JPEG and then re-running through Camera Raw. You really want to be sending ACR 16 bit images...

Why is repair disk grayed out for Time Machine backup?

I am running Mountain Lion on an old MacBook Pro 15" Late 2008 with 6GB ram.
I am using (or trying to successfully use) Time Machine with a 2TB Time capsule (about 4 months old). I also have an old WD 500GB usb drive attached to the TC.
After being away on vacation for a week or so, I got the dreaded "Time Machine need to create a new backup" message.
I have searched the great Pondini's very helpful website and I've got to the point of using disk utility to try to repair the backup.
After running disk utility it gave me this message:
Invalid sibling link
The volume Time Machine Backups was found corrupt and needs to be repaired.
Error: This disk needs to be repaired. Click Repair Disk.
Well, I can verify the backup, but the Repair Disk button is grayed out.
Pondini,
I need your help.... again.
Thanks,
Dean

Deano8000 wrote:
After being away on vacation for a week or so, I got the dreaded "Time Machine need to create a new backup" message.
That message means what it says: Time Machine will not back up to that sparsebundle again.
As detailed in #C13 of Time Machine - Troubleshooting, you may be able to recover selected files, or even restore an entire backup, but that's it.
Well, I can verify the backup, but the Repair Disk button is grayed out.
OSX does that when it's already determined it can't repair it.
If you have DiskWarrior, it might be able to fix it, but I doubt it. I don't recall any posts saying it did. If you don't, I'd not recommend spending $100 ro find out.

New-To-Do grayed out for mail on Exchange account?

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