Envy 100 eAll-in-One D410a (US) doesn't work with cartridge HP300 (Europe)

Hi all,
I bought a HP Envy 100 eAll-in-One (CN517A) D410A in 2011 when I was living in the US. I always used HP60 cartridges without any problems while in the US.
In 2013 I was relocated to Europe (Luxembourg), and recently my last supply of US-bought HP60 cartridges run out, so I went out to buy new ones. HP60 is not available where I live, so I bought HP300 which explicitly says on the box that it is suited for "HP ENVY ENVY100 D410a". However, when I put them in the printer I get a "The cartridges listed above are not intended for use in this printer as it is currently configured." error on the printer.
I tried the eight solutions as explained here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02436437&tmp_task=solveCategory&cc=us&dlc=en&la...
None worked. I put back in my old HP60 cartridges and did no longer get the error message and I can print (but poorly because these cartridges are almost empty).
Could it be that the HP300, by design, does not work with the US-built printer that I have even though the HP300 packaging box clearly says it should? Is there a way to make it work (firmware update?), or do I need to either buy HP60s from the US or get a new printer here in Europe?
Any clues or pointers to a possible solution would be greatly appreciated!
Kind regards,
Paul

Hello pvgelder76, and welcome to the HP Forums.
I understand you are having ink compatibility issues. To have your printer regionalized, I would suggest contacting HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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