EPrint not printing for bogus reason

Set up the printer last week with eprint, and successfully printed to it using the service a few times. Then it seems to have stopped working. Today I sent something and got the reply:
Thank you for using HP's ePrint service. Your print job was received. Printing has been delayed because the printer is currently busy printing other jobs.
That's totally bogus. There is nothing printed, and it shows as Ready to print. So I have no idea how to correct this.

Hi SandyD56.
I feel there is a job stuck on the printer.
Can you de register the printer from web services and register it again.
Allow the information sheet to print.
Get the claim code.
Claim your printer on ePrintcenter or HPConnected.
Then send a mail to the printers email ID with any supported document.
This is the easiest way.
You can also try this once before trying the above. [This can be done only on ePrint Center and not on HP connected]
Once you claim the printer in ePrint Center, you will see all the jobs sent to the printer along with the status of the print job with an option to cancel the jobs.
Cancel all the jobs for the printer and try sending the jobs again.
Kind Regards,
Oliver
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