Equium M70-PSM77E: Garmin GPSMAP 60CS connection issue

I use Memory Map and have a Garmin GPSMAP 60CS, for some reason over the last few weeks, I cannot transfer routes and marks etc from the laptop to the GPS.
A message comes up saying unknown Garmin.
I have tried set-up and have downloaded the Garmin drivers, but when trying set-up again, none of the COM ports seem to be active.
Looking in Device Manager, none of the ports are shown and neither are they shown on the Control Panel listing.
My laptop is a Equium M70-PSM77E.
How do I get all the ports shown. I connect the Garmin via USB port.

Hi
You have connected this 3rd party device to the USB ports hmmm I have noticed a similar issue with my external USB HDD. For some reasons the external HDD stopped working.
This happened because I did not use the safely remove function.
I have spent a lot of times to get this HDD working. After a long investigation I have removed the USB ports from the device manager, cleaned the registry by using the cleaning software like CCleaner or Registry cleaner and rebooted the OS.
After this procedure the OS recognized the ports again and I was able to use the HDD.
So maybe this hint helps you

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