ERMS to Close Activity Status in 7.0

Hi All,
I m working in CRM 7.0 and stucked up in one scenario, where i am sending some mails to receipant from activity using action profile. when i m sending mails the default status of activity is Open, now i want to use ERMS which will read the incoming mails subject and set the Activity status as Completed.
It would be great help if someone gives me pointers on above that how ERMS can be use in this scenario.
Thanks in Advance,
Dipesh.

hi dipesh,
nothing special for this scenario. u can set up ERMS as we normally do. In this case it would be used only for incoming mails. For scanning the subject and content of mails u can configure the rule modeler which can also set the activity status to completed based on the rules you set.
http://help.sap.com/saphelp_crm50/helpdata/en/01/63aa529af94f1b9f516eeb8d5cc6f4/content.htm
regards
shikha

Similar Messages

BAPI for changing activity status in CIC0

Hi
We are developing a custom application on Netweaver platform which interacts with CRM system.
As one of the requirements we need to <b>change the activity status from open to closed</b> in the transaction <b>"CIC0"</b>.
I am looking for some BAPI which can do this task for me. Can anyone help me on this issue?
Thanks
Yashodhan

Hi Amit,
Thanks for the reply. I was trying to change the status flag from open to close using the said function module.I had gone through the documentation of this module and trying to use this with parameter "Status". The approach I am following is as follows:
1. Assiging the sequence as
          a. BAPI_ACTIVITYCRM_CHANGEMULTI
          b. BAPI_ACTIVITYCRM_SAVE
          c. BAPI_TRANSACTION_COMMIT
As an input to Parameter in case of BAPI_ACTIVITYCRM_CHANGEMULTI I am sending following:
REF_GUID-> GUID of the transaction Activity.
STATUS-> Status Key like E0003 for closed status
USER_STAT_PROC-> Status Profile for my Business Transaction type ( Which is defined in transaction "BS02")
As an input to "Obejcts_To_Save" in BAPI_ACTIVITYCRM_SAVE I am again sending the GUID of transaction activity.
Now when I am executing all the above in sequence I am gettin error by BAPI_ACTIVITYCRM_SAVE saying "Doucment could not be saved"
I am not able to figure out what is the problem?
Please help!!
Thanks
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Find Activity status and date

hi,
i wont to now in which table i can find Activity status ,
i now that tr. cj20n but i don't now where i can find it in tables (if open,close).
i need to the date of opening Activity .
Regards

Hello Ricardo,
You mean to say that does a WBS element has a active status are not Right !!!.
Then it is very simple. Read the table JEST with the OBJNR and INACT = SPACE. If the select statement returns any record then the WBS element has a active status.
Hope this helps you.
If yoiu have further queries please revert back to me.
Cheers,
Vasanth

Business transaction 'Close' sets status 'REJC' and 'ERLD'

Good day everyone!!!
I added a new status "Rejected (REJC) " the behavior is similar to standard "Confirmed(ERLD)" .
(coppied from Confirmed
After this system says:
Business transaction 'Close' sets status 'REJC' and 'ERLD'
Message no. BS292
Diagnosis
You specified in the procedure control of status REJC and status ERLD that both statuses be replaced by the procedure 'Close'. Both statuses have a status number.
System Response
When the procedure 'Close' runs, the System will try to set statuses REJC and ERLD. They cannot be active at the same time because they both have status numbers so the entry is rejected.
Procedure
Delete one of the two statuses
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give only one of the statuses a status number
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change the procedure control.
Questions:
1) Is it possible to get rid of this message?
2) if possible, how ?
3) what problems we may have, after doing this ??
Regards
Sindry
Edited by: Sindry on Jan 5, 2011 9:59 AM

hmmm seems the problem i got was a bit weird. the first server that I was using was only a Windows 2000 Professional Edition. When I installed both database and OAS in a Windows 2000 Server , I was able to deploy the WAR file properly and no NLS error was displayed. However, I'm still getting the servlet not deployed problem.
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Find Activity status

hi,
i wont to now in which table i can find Activity status ,
i now that tr. cj20n but i don't now where this in tables (if open,close)
and date of opening Activity .
regards

Hi,
AFVC is the table for operation (activity).
The exhaustive list of system statuses is available in tables TJ02 / TJ02T. Apart from above, all the tables related to system statuses are listed below:
TJ01 Business Transactions
TJ01T Business Transaction Texts
TJ01V Responsible for business processes
TJ02 System status
TJ02T System status texts
TJ02V Responsible for system status
TJ03 Object types
TJ03T Texts for object types
TJ03V Responsible for object types
TJ04 Status control for object type
TJ05 Permitted transactions per object type
TJ06 System statuses set/deleted by process
TJ07 Influence of system status on transaction
Muraleedharan.R

How can I have "active" status on a PnP network?

I use DC++ to connect to a peer-to-peer network. Using the FIOS router, I have been relegated to "passive" status on the network, which limits the number of contacts I can make. Is there a way to configure the router for active status? TIA whh
Solved!
Go to Solution.

whh wrote:
I use DC++ to connect to a peer-to-peer network. Using the FIOS router, I have been relegated to "passive" status on the network, which limits the number of contacts I can make. Is there a way to configure the router for active status? TIA whh
The number of contacts is limited by the number of connections that you can have through the Network Address Translation Table. NAT for short. I am assuming you mean peer to peer and not Plug N Play PnP. There have been many router complaints regarding the NAT table being to small. Use the search feature at the top of the forums page and search for NAT. Other option is use your own router that is not supported by Verizon. Your ONT would need to be setup for Ethernet and if you have TV the Actiontec would need to be connected to your router. Remember custom router configurations are not supported by Verizon residential FIOS. There have been loads of postings about how to use your own router.

SQLException: Transaction is no longer active (status = Committed).

I am using TopLink 9.0.3 with a set of stateless session beans running in Weblogic 6.1 hitting an Oracle 8.x database. I am using the recommended approach for using the external trancaction controller but I am seeing the following errors when calling a method on a session bean that persists an object:
UnitOfWork(2028166)--JTS#beforeCompletion()
UnitOfWork(2028166)--#executeQuery(DataReadQuery())
UnitOfWork(2028166)--SELECT SEQUENCE_NUMBER.NEXTVAL FROM DUAL
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INTERNAL EXCEPTION: java.sql.SQLException: The transaction is no longer active (status = Committed). No further JDBC access is allowed within this transaction.
Strangely enough, this session bean method call works the first time it's called but then fails when I call it the second time. It seems there may be some issue with the transaction listener:
--------------- nested within: ------------------
weblogic.transaction.RollbackException: Unexpected exception in beforeCompletion: sync=oracle.toplink.jts.wls.WebLogicSynchronizationListener@1609cc
EXCEPTION DESCRIPTION: java.sql.SQLException: The transaction is no longer active (status = Committed). No further JDBC access is allowed within this transaction.
INTERNAL EXCEPTION: java.sql.SQLException: The transaction is no longer active (status = Committed). No further JDBC access is allowed within this transaction.
ERROR CODE: 0 - with nested exception:
[EXCEPTION [TOPLINK-4002] (TopLink - 9.0.3 (Build 423)): oracle.toplink.exceptions.DatabaseException
EXCEPTION DESCRIPTION: java.sql.SQLException: The transaction is no longer active (status = Committed). No further JDBC access is allowed within this transaction.
INTERNAL EXCEPTION: java.sql.SQLException: The transaction is no longer active (status = Committed). No further JDBC access is allowed within this transaction.
It seems that TopLink is referencing then old transaction. Has anyone seen this issue? Any ideas?
Thanks,
Darcy Welsh.

Hello Darcy,
I'm not exactly sure what is happening and think that a lot more information would be required, so technical support might be your best bet.
My guess would be that your sessionbean method is hitting an exception in user code that is triggering the transaction to be marked for rollback, and thus not allow any SQL execution. Try putting a try/catch/debug statements in your sessionbean method to find out if any exception are occurring.
Otherwise more information such as,
- the complete exception stack trace
- how are you configuring your session, external connection pooling, which transaction controller, etc., does it work with normal connection pooling
- what exactly is the sessionbean doing
- when exactly does the problem occur, are there concurrent process, etc.

JDBC Transaction is no longer active - status: 'Marked rollback'

I'm getting the folowing issue, we are not seeing this issue if we recycle the WLS
Using WLS V10.3.3
Can any one suggest on this issue, how to reslove this
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Maximum Capacity:                  75
Capacity Increment:                    1
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Shrink Frequency:                    900
Enable Connection Leak Profiling:          False
Enable Connection Profiling:               False
Test Frequency:                         120 seconds
Test Connections on Reserve:               True
Connection Reserve Timeout:               10 seconds
Connection Creation Retry Frequency:         1
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Maximum Waiting for Connection:               2147483647
Statment Cache Type:     LRU
Statment Cache Size:     10
Connection Creation Relay Frequency:      1
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The transaction is no longer active - status: 'Committed'.

Hello -
We are attempting to use a design where a connection will remain in use over multiple
transactions.
Is there any way to get weblogic to allow this?
We are currently experiencing the stack trace below, when a database read is
attempting to use the same connection as the previously committed tx.
Thanks for any advice.
Tyson
org.springframework.jdbc.UncategorizedSQLException: (HibernateAccessor): encountered
SQLException [The transaction is no longer active - status: 'Committed'. No further
JDBC access is allowed within this transaction.]; nested exception is java.sql.SQLException:
The transaction is no longer active - status: 'Committed'. No further JDBC access
is allowed within this transaction. java.sql.SQLException: The transaction is
no longer active - status: 'Committed'. No further JDBC access is allowed within
this transaction. at weblogic.jdbc.wrapper.JTSConnection.checkIfRolledBack(JTSConnection.java:118)
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at weblogic.jdbc.wrapper.Connection.prepareStatement(Connection.java:324) at weblogic.jdbc.wrapper.JTSConnection.prepareStatement(JTSConnection.java:426)
at com.benefitpoint.cmp.hibernate.AbstractDataManager$2.doInHibernate(AbstractDataManager.java:501)
at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:150)
at com.benefitpoint.cmp.hibernate.AbstractDataManager.execRawSqlPreparedStatement(AbstractDataManager.java:568)
at

Tyson Norris wrote:
Hello -
We are attempting to use a design where a connection will remain in use over multiple
transactions.
Is there any way to get weblogic to allow this?No, at least not jts connections. Non-XA connections need our management to
ensure all the work gets committed or rolled back atomically. It doesn't
cost anything to always obtain jts connections in the context of the tx
they are needed.
Besides XA, you could get a plain non-transactional connection and do your
own jdbc commits/rollbacks...
Joe
>
We are currently experiencing the stack trace below, when a database read is
attempting to use the same connection as the previously committed tx.
Thanks for any advice.
Tyson
org.springframework.jdbc.UncategorizedSQLException: (HibernateAccessor): encountered
SQLException [The transaction is no longer active - status: 'Committed'. No further
JDBC access is allowed within this transaction.]; nested exception is java.sql.SQLException:
The transaction is no longer active - status: 'Committed'. No further JDBC access
is allowed within this transaction. java.sql.SQLException: The transaction is
no longer active - status: 'Committed'. No further JDBC access is allowed within
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at weblogic.jdbc.wrapper.JTSConnection.checkConnection(JTSConnection.java:127)
at weblogic.jdbc.wrapper.Connection.prepareStatement(Connection.java:324) at weblogic.jdbc.wrapper.JTSConnection.prepareStatement(JTSConnection.java:426)
at com.benefitpoint.cmp.hibernate.AbstractDataManager$2.doInHibernate(AbstractDataManager.java:501)
at org.springframework.orm.hibernate.HibernateTemplate.execute(HibernateTemplate.java:150)
at com.benefitpoint.cmp.hibernate.AbstractDataManager.execRawSqlPreparedStatement(AbstractDataManager.java:568)
at

Error in activating status profile for SVT

Hi,
I've been trying to activate status profile EHS_SO for SVT in REACH compliance version 2.0 . But I am stuck.
When I save a sales order, a message-'Error when activating status 0001 for status profile EHS_SO in order XXXXXX' has come up. My IMG settings are as follows:
Sales documentr: No existing status profile used
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Activate Status profile: STUCK (can't figure out the object type for VBP object type category)
Does anyone know?

Hello Bomi,
Please see SAP note # 1111196. It talks about Status profile for sales order and status profile for production orders for online check for SVT.
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Hide "Last Active" status on profile

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+2

How to Get the created Request Activity Status using SCSM 2012 SDK

Hi, i have created a ServiceRequest,
so there are Activities related to Servicerequest.
I am trying to know the Status of the each Activity (Completed,Failed etc)
and the Change of Activity (like from ReviewActivity to RunBookActivity).
how can we get the Activity status change programmatically.
so that i could Display this Status to other Portal,
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protected
override
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Plz respond as m not getting the way ..

I'm not entirely clear on what you're trying to accomplish, but I can give you some guidance on getting the status of activities that are part of a service request.
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<Criteria xmlns=""http://Microsoft.EnterpriseManagement.Core.Criteria/"">
<Reference Id=""System.WorkItem.Library"" PublicKeyToken=""{0}"" Version=""{1}"" Alias=""WILib"" />
<Expression>
<SimpleExpression>
<ValueExpressionLeft>
<Property>$Target/Property[Type='WILib!System.WorkItem']/Id$</Property>
</ValueExpressionLeft>
<Operator>Equal</Operator>
<ValueExpressionRight>
<Value>" + WorkItemID + @"</Value>
</ValueExpressionRight>
</SimpleExpression>
</Expression>
</Criteria>
", mpWorkItemLibrary.KeyToken, mpWorkItemLibrary.Version.ToString());
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IObjectProjectionReader<EnterpriseManagementObject> oprWIs = emg.EntityObjects.GetObjectProjectionReader<EnterpriseManagementObject>(opcWI,ObjectQueryOptions.Default);
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foreach (IComposableProjection icpActivity in emopWI[mprWIContainsActivity.Target])
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ManagementPackEnumeration status = (ManagementPackEnumeration)icpActivity.Object[null, "Status"].Value;
//For this little snippet, we're just outputting the activity ID and it's status
Console.WriteLine(icpActivity.Object[null,"Id"].Value + " " + status.DisplayName);
Regarding the rest of your post, I'm not sure what you meant when you said you wanted the "change of activity". Are you trying to display the time that an activity's status changed (stored in the activity's history records)?
Second, if you're displaying this information on some other custom portal, what is the purpose for the workflow?
A couple disclaimers: Use this code at your own risk, there are no guarantees, etc etc :) Second, I'm assuming you're on Service Manager 2012 RC at least (otherwise the "versions" in the code will need to be changed)
Are you new to the SCSM SDK? If so, this code snippet might seem overwhelming. I recommend reading the Service Manager blog to get an idea about how classes, objects, relationships, type projections, etc all work.
Here's a link to a post by Travis that uses the SDK..he also references a lot of the information necessary to best understand Service Manager's inner workings :)
http://blogs.technet.com/b/servicemanager/archive/2010/10/04/using-the-sdk-to-create-and-edit-objects-and-relationships-using-type-projections.aspx

Java.sql.SQLException:The trans ... no longer active - status: 'Unknown'

Oracle DBA team received a stack trace from our developers about an error generated by a JAVA appilcation using a WebLogic 8.1 application server and a Oracle 9.2.0.8 (RAC) database server with a Linux 2.4 OS. No database errors were logged into the database alert or listener logs, and no trace files were generated by database server on the same day. Developers are still looking for a cause.
Here is the info provided to us by the developers:
Nested StackTrace:
java.sql.SQLException:The transaction is no longer active - status: 'Unknown'. No further JDBC access is allowed within this transaction.
     weblogic.jdbc.wrapper.JTSConnection.checkIfRolledBack(JTSConnection.java:219)
     weblogic.jdbc.wrapper.JTSConnection.checkConnection(JTSConnection.java:228)
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That message is a WLS-resident event. It means that the WLS-managed transaction
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Jobs not coming to active status

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Bhadri M.

Hi Beekay,
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Workflow Process stuck in Active status

Hi,
My workflow stuck in Active status and user is not able to proceed further. But it is not happening every time. Sometimes the process activty gets stuck. Could anyone please let me know the reason for this behaviour and how to fix this issue?
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You need to get more information as to what is going on, identify more facts around the issue:
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Regards,
Alejandro

ERMS to Close Activity Status in 7.0

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