Error 1402 with quicktime

ok i try and install itunes 5.0 and it installs but with some errors. so i try and open it and it says my quicktime is out of date.
so i download quicktime 7.0 and try to install it and i get a 1402 error followed by a fatal error 16xx
I have to fix my registry but i dont know how
thx in advance

Have solved the problem and have managed to get the software I wanted to installed and have reinstalled QT.
Don't know whether this will help but I reinstalled QT7 without Itunes (still had the install files), and then I uninstalled it again. That must have fixed up all the registry stuff I had done and cleaned up all the files.
Then I installed the software that I was trying to install, and reinstalled QT with Itunes. Then re-entered my QTpro key and it all seems to work.

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Error 1402 with Vista: I cannot install update 8.1.1, neither I can uninstall the version previous

Hi!. Using Windows Vista Home Basic and to try to install the update to AReader 8.1.1 could not be completed the installation. Reporting System Error 1402:
Error 1402. Could not open key:
HKEY_LOCAL_MACHINE\Software\Classes\CLSID\ D38406DA-E8AA-484b-B80D-3D3DBCC2FB2 | Verify that you have sufficient that you have access to that key or contact your support personnel.
Please, does anyone could help me with this problem? What should I do? , How to be solved?
I would appreciate any help.
Thanks!

Curtis and Gene - I had problems with Adobe reader 8, crashes and same error (invalid plugin detected) after installing SP1 on Vista. I replaced Adobe reader with the newer 8.1.2 and that seems to have fixed it (as well as supposedly remedying other security exposures). You have to de-install your current Adobe version first, before attempting to download and install 8.1.2. BTW, it failed the first time with a nasty message and crash ( possibly because I hadn't de-installed the older version first) but succeeded nicely on the second try.

For all of you with Error -3 with QuickTime

I have been trying to figure this out for awhile now, but finally read a thread on a different error code and it worked for me also.
I'm not quite sure if Apple likes Windows users much because they always seem to put little things in their software that do not do what we want it to. For example, with iTunes, iPod service and iPod Helper (both .exe's) run without your knowledge, stealing memory. And with quicktime, this is one little hard bugger to delete. I actually still found traces of it with uninstalling it with multiple programs.
Anyhow, to the point, I had to go into my registry and delete quicktime from there (deleted registry is usually done with un-installations. To get into your registry, go to "Run" from your Start Menu and type in "cmd.exe" From here, type "reg" Go to HKEY LocalMachine, then into software, then to Aplle Inc, then to quicktime. Delete all of the quicktime and try and reinstall iTunes and Quicktime. It worked for me. Happy trying!

SaraRose,
The link to standalone quicktime is:
http://www.apple.com/quicktime/download/standalone.html
Fixing the -3 error...
1. Go to: http://support.microsoft.com/default.aspx?scid=kb;en-us;290301 and install Windows Install Clean up
2. Open the file in Start > All Programs > Windows Install Clean up
3. Once it is open click iTunes and remove. Do the same for any Quicktime files in there (you can leave the iPod alone)
4. That's it! You should be able to run the iTunes/Quicktime setup
If you follow other threads you will find the same solution, I just thought this would be more convenient and easy to acess. It also shows how to use the program so you don't have to read the confusing information on the Microsoft link.

OSStatus error -50 with quicktime

Quicktime will not play many AVI files of mine it has played fine in the past. The same is true with VLC. What should I do? I did recently upgrade both QT and VLC.

Try updating Perian as well.
Perian from http://perian.org/
You should read this support page http://perian.org/#support in case you need to delete older codecs.

Error Message with Quicktime which is required to use Itunes

QuickTime Player has encountered a problem and needs to close. We are sorry for the inconvenience.''It does not give me much more than that I have tried restoring the pc to an earlier date that did not work. I tried redownloading itunes and that did not work, any other thoughts?

iTunes can not work if Quicktime doesn't.
A common cause of Quicktime problems is the installation of incompatible codec packs.
Have you installed any of the following:
ACE & K-Lite mega codecs package, QT alternative, Storm codec, WinAVI video converter, Mpcstar, (possibly starcodec pack, 3ivx)
If so uninstall them, they are known to cause trouble.
Since things seem to be in a muddle, I suggest you remove all iTunes related programs using the method here:
XP
http://support.apple.com/kb/HT1925
Vista
http://support.apple.com/kb/HT1923
Post back if any of the uninstalls do not work.
Download the iTunes installer and the version of Quicktime that does not include iTunes - this is not the default option
http://www.apple.com/quicktime/download/win.html
http://www.apple.com/itunes/download/
Now install Quicktime and restart your PC.
Check to see if Quicktime works.
If it does, try installing iTunes.

Error 2000 with quicktime on trying to play rental movie

When trying to play a movie in i-tunes I get this error message.How do I go about it.

For anyone else interested, the details are here (thanks, Peter):
http://interactive.usc.edu/members/ppreuss/2008/03/itunesmovie_rental_error4211.html

Quicktime Error 1402 Could not open key (defaulticon)

When trying to install Quicktime 7 (standalone) I get the same error I have seen posted by so many others....Error 1402 Could not open key....
HKEY LOCAL MACHINE\SOFTWARE\CLASSES\QUICKTIME.QT\DEFAULTICON
I have tried every suggestion by Apple, Microsoft, the discussion fourm, and everything I have found via a Google search.
When I use regedit to view the permissions for the Quicktime.qt folder (it's not expandable so I can't locate a defaultIcon folder), I can add new users (everyone) and give them full permissions but when I select OK I get a message that says "Unable to save permissions on quicktime.qt...Access is denied).
(I am the only computer user and I am using the administrator account).
Note XP home addition.
Thanks
Anybody have any (new) ideas??????????

What happens when you delete the registry key or all the keys associated with QT?
This Microsoft article though claiming not to be for XP or 2000, has something interesting to say under Cause.
http://support.microsoft.com/kb/303089/en-us
After removing any program I clear out the registry of left over keys from it. Just something I do. I find I can still miss some. This program Windows XP Manager is very good at finding what I miss, and can also defrag the registry. It will also back up the registry for you also. You might want to take a look at it, where you problem seems to stem from the registry.
http://www.winxp-manager.com/xpmanager/index.html
Scroll down to Cleaner in the link on XP Manager, it explains what it does in the registry.

Itunes 9 and Quicktime error 1402 hkey_local_machine\software\machine\micro

Hi,
I am a beginner when it comes to software and dowloading problems. I gave my husband an Ipod Nano for Christmas and I have spent close to 12 hours trying to figure out why we can't get Itunes 9 and Quicktime to load. Everytime we try we get to the very end and we get the following message:
error 1402
hkeylocalmachine\software\machine\microsoft\windows\currentversion\run
Any help would be appreciated as my husband was so excited to receive this gift and it is just a paper weight at the moment! Thank you!

Hello, I hesitate to post this advice to a person who states they are a beginner with software, since it involves going into the PC's registry. Don't do this if you are not comfortable with it.
Using the registry editor ( go to Start, Run, type in "regedit", then click OK )
navigate to the key from the error message, click once on it, then click Edit, Permissions.
If your User Profile has Administrator rights, then the boxes should be checked next to Full Control and Read. SYSTEM should be set the same.
If they aren't, I suggest you change them.
Another option would be to create a new Windows administrator account, and see if you can get itunes to install using that.

I still have problems with Error 1402 in Adobe Reader 9.5 Installation. Can anyone help me?

Hi, I have a Compaq Presario C500 Laptop with Windows Vista installed. For the past year, I've been trying to upgrade from Adobe Reader version 8 to either a version 9 or 10. However, when I download and begin the installation, I always get two error messages:
The first one is the error 1402 could not open key. The registry path is HKEY LOCAL MACHINE\Software\Classes\PDFShellServer.PDFShelllnfo2\CurVer. Verify you have sufficient access to that key or contact your support personnel.
The second one occurs when it retrys: It say error 1402 could not open key. The registry path is HKEY LOCAL MACHINE\Software\Classes\AcroAccess.AcrobatAccess\CurVer. Verify you have sufficient access to that key or contact your support personnel.
I went to the troubleshooting page and followed the instructions given. But when I go into the Permissions area and do as the instructions say, regardless whether I click Apply or OK, I get a Windows Security message saying - Unable to set new owner on Cur Ver, Access is denied.
This does this no matter how many times I repeat the instructions for troubleshooting. Can anyone recommend another possible solution? Thanks!

from: http://answers.microsoft.com/en-us/windows/forum/windows_7-system/access-denied-setting-ow ner-andor-permissions-on/71cdd66a-75ce-4e79-bace-89637e0dacae
First be sure you run RegEdit as Administrator
Right click the key in the left hand pane ... select permissions from the context menu
In the permissions dialog, click the advanced button.
In the advanced security settings dialog switch to the Owner tab
I assume your usercode is a member of the local Administrators group
Click the Replace owner on subcontainers and objects box.
If Administrators is NOT the owner, select it in the change owner to box...press Apply...OK.
You are now back at the Permissions dialog box.
Select Administrators and give them Full control by selecting the Full Control checkbox in the Allow column...press Apply ... Ok
It has been a while since I have had to do this ... so I might be off a little on the steps.
The key is IGNORE any messages that say you don't have enought rights...
You must do each key... one at a time....:)

Adobe Reader 9.5.4 comes up with error 1402

I am trying to update Adobe Readers 9.5.4 to the latest version, it comes up with error 1402 could not open key HKEY_LOCAL_MCHINE 32\software\classes\CLSID........ Type lib. Verify that you have sufficient access to that key. or contact your support personel. I have tried to uninstall Adobe Reader 9.5.4 and the same message comes up. Any suggestions on how to fix this. I am using Windows Vista on my laptop...

Try running the cleaner tool http://labs.adobe.com/downloads/acrobatcleaner.html before reinstalling.

Error with quicktime when installing itunes 6.0

hi, i've tried reinstall the new itunes many times but whenever it reaches the end of the installation, it says that there's an error installing quicktime (it says quicktime installation failed: error code: -3) and when i try to access itunes it says that it has performed an error and is closed.
i've tried http://docs.info.apple.com/article.html?artnum=93865 and the same problem still persists
anyone knows what to do?

http://www.techzonez.com/comments.php?shownews=15345
I have one solution for you.. I just also bought my Ipod VIdeo 60 GB 3 days ago and having problem with Quicktime 7.0.3.
Everytime I click on Itunes Icon on my desktop, it says you have older version of Quicktime 7.0.2, Itunes need 7.0.3 or later to be able to play Itunes, Please reinstall Itunes....I did reintalling adn uninstalling millions of times.. still it was the same problem.
Now what I recommend is to uninstall all Quicktime version and Itunes in your computer. Delete everytime you have... shutdown wait for couple of minutes and then go to the above site address I provided. Only download Quicktime alone. Do not download qiucktime and itunes together.. It is no good. And do not go to Apple site to download because it will download together.. That's not what we want. Download Quicktime 7.0.3 version for windows. After successful installation.. Only then Go to apple site and only download Itunes alone. This will work I guaranteed. Because mine is working now!!! Let me know the outcome.. Good luck!!

QuickTime "Error 1402" help needed

I recieve the error message as follows whenever I attempt to install either the Stand Alone version or the latest version of Quicktime......
Error 1402. Could not open key:
HKEYLOCALMACHINE\SOFTWARE\Microsoft\Windows|CurrentVersion\Uninstall\QuickTime.
Verify that you have sufficient access to that key, or contact yor support personal.
I've tried the follow steps (many times)as mentioned at http://docs.info.apple.com/article.html?artnum=93865
but doesn't make a difference.It still will not install and the same error message continues.
I do have computer administrator access/rights so that shouldn't be an issue.
Any ideas?
Thanks

Actually, this message shows up after this error message I have been getting, after the install.
QuickTime is installed, but it won't open at all, only to Error 46: Could not load or find QuickTime ActiveX control during install and then the same message you wrote comes up after it finishes.
I don't why QT is giving me problems now.

Error when exporting with Quicktime

I'm having some problems exporting with Quicktime from iMove '08. Here are my settings:
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I have exported using these settings before, but for some reason, it gives me error code -2002 when it finishes exporting now, and tells me that it can't export. Anyone know what error code -2002 is? I can't find it here or on Google. Exporting straight to m4v worked just fine.

I'm exporting at those dimensions because that's just where I had it set (lol). I didn't even realize it was HD until just now, but like I said, I put the lowest possible data rate (32 kbits/sec) and the smallest dimensions possible (160x120) and it still didn't work.
However, I had completely missed the fact that the audio wasn't being exported. I reset the audio settings and tried again on the smallest setting, and that worked. Thanks for your help!

Help with installation of (Error 1402) Reader?

Boils down after trying everything from Toatal virus scan to making sure Java is enabled to trying other browsers; I do not have a HKEY_LOCAL_MACHINE32 in my registry. I have HKEY_LOCAL_MACHINE! I had to use a special piece of software to get Reader off my computer so I could try reinstalling because it couldn't find that registry path. I did get it off but no way to put it back on - error 1402!!! Do I need to create that path in the registry? Had same problem with another piece of software. Please help. [email address removed]

What is the exact error message you are getting?

I upgraded to yosemite and iOS 8 in order to record with quicktime. But when I select Record a new movies I immediately get an Operation Could not be completed error.

I upgraded to yosemite and iOS 8 in order to record with quicktime. But when I select Record a new movies I immediately get an Operation Could not be completed error. When I choose record audio or screenshots, I get a little further, but as soon as I select my ipad as the source I get the same error message.

You don't need to be a developer for this to work. I get the same error. Just one more thing on the list that make me upset more and more with Apple. Things just don't work out of the box like they used to.
This new feature was to be included with iOS 8 and Yosemite.

Error 1402 with quicktime

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