Error -19 when restoring iPhone

I get error -19 when I try to restore the backup to my iphone after I restore the software. Any fixes?

Hey ansecos,
The tips in this article will resolve most restore errors.
http://support.apple.com/kb/TS1275
Jason

Similar Messages

  • Itunes error 1 when restoring iphone to 7.1.2

    So i got a iphone 4s from my friend he told me he was upgrading and his power went out when was upgrading  to 7.1.1.He gave the iphone to me to see if i could try to fix it.It is stuck at the connect to itunes screen so when i upgrade to 7.1.2 in Itunes it stops at "Restoring Iphone Firmware" and says error 1 .If tried it on 3 different computers,I  used oem cables.
    I have the update Itunes
    I have the latest java(i dont know if it affects)
    I restarted my computer
    The only i thing i have plugged in is the iphone itself( im using a laptop)windows 8.1
    If anyone can help me to solve my problem .
    Thanks in advance.

    In the article Resolve iOS update and restore errors this is what it says about error 1:
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • TS1702 Error 3014 when restoring iPhone

    Cannot restore iPhone to previous iOS4, error 3014

    Hi there, thanks for taking the time to reply. I have read every single post that I could find on this error code. Most are unhelpful posts such as yours, but the ones with actual advice I followed to the tee and still I cannot get my phone to restore. Ive turned off fvirewalls, connected via a cable, tried a different usb port (4) tried 2 different cables, tried connecting directly to my router and wirelessly all with absolutely no resolution.
    Do you have something else I could try rather than a patronising reply about ettiquette?
    thanks
    Carly

  • How do you fix Error -1 when restoring iPhone 4?

    I got a message saying my iPhone could not make or recieved calls and needed to be restored but when I
    try restoring, it randomly stops and gives the Unknown Error -1. What can I do to fix this?

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    Also see:
    -1 error
    -1 error too

  • Error 1603 when restoring Iphone!!!

    My iphone randomly stuffed up, it is stuck on the Apple Logo, and currently I can get it into the restore mode by holding the sleep and home buttom method connected to itunes..
    However, once it is in Itunes, when I click restore, it loads for a few seconds and then gives me Error 1603. I have done everything that apple recomends to fix this error and nothing changes... I don't know what to do anymore. I cannot take it to a store to get fixed because the glass is cracked on the front and they refuse to fix it.
    PLEASE HELP!

    First find and delete all the .ipsw files on your computer, there should only be one, but delete ALL that you find. They are located here:
    OS X: ~/Library/iTunes/iPhone Software Updates
    XP: C:\Documents and Settings[username]\Application Data\Apple Computer\iTunes\iPhone Software Updates
    7 & Vista: C:\Users[username]\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates
    You may have to turn on "show all hidden files" to find them.
    Once done, reboot your computer.
    Then, see if you can force the phone into recovery mode:
    Turn your phone off(if you can), if not try to reset: Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release. Then, leave the USB cable connected to your computer, but NOT your phone, itunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select "new".

  • ITunes error -1 when restoring iPhone from backup after iOS5 update

    If no one can help me fix this hopefully somebody might at least be able to tell me what -1 error means!
    I have an iPhone 3GS and before i updated to iOS5 i upgraded my itunes on my Mac and synced and backed up everything. I did the iOS5 update which went fine and i have it installed on my phone. When i went to restore from backup it looked like it was working for 2mins then it comes up with the error message saying unable to restore from backup (-1). I have done this a good few times now all with the same result. Any suggestions? Everything has been completely wiped from my phone and im desperate to get it all back.

    yeah mine is back to this
    iTunes was interrupted while restoring the contents of the iPhone “xxxxxxxxx'x ' iPhone”. Would you like to restore this iPhone again now?
    How do you get help around here?

  • How to pass error message when restoring iPhone on iTunes?

    I am trying to restore my iPhone on iTunes. But since I have update my MbP to OSX 10.8.2 I can not get passed an error message on iTunes after it is done extracting the software and is contacting iTunes. I have wifi and everything works fine. I heard it could be a host issue, but I have no idea how to fix it? Any help would be appreciated.

    Hi ,
    message table for call transaction
    DATA: BEGIN OF G_T_MSG OCCURS 0.
            INCLUDE STRUCTURE BDCMSGCOLL.
    DATA: END OF G_T_MSG.
    Exucute transaction via Call Transaction
      CALL TRANSACTION  'FB01'
                     USING g_t_bdcdata
                     MODE g_l_mode
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    errors will be stpored in the table g_t_msg ..
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  • HT201210 help! error -1 when restore iphone 4 ios 5.1.1

    hi guys,
    when i tried to restore the iphone 4 to ios 5.1.1 today , i surprised with this problem -1

    you have a hardware issue.  see link to resolve http://support.apple.com/kb/TS3694

  • Error 3004 when restoring iPhone 4s?

    Hello everyone.
    I've been having this problem for two days now. I've been trying to restore my iPhone (iOS 7.0.3) since it's running slow and I want to update it to 7.0.4. My iPhone is on the 'connect to iTunes screen', and iTunes says
    I click OK then "Restore and Update", and it loads Extracting Software fine, pauses here for 2-3 seconds and continues
    It gets this far, then stops and I get the error;
    I've tried to make this clear and very easy to read (pictures, yay). If anyone can help me fix this problem, I'd gladly appreciate it and can return the favor somehow.
    Thanks for reading, and happy holidays!

    Hello Delistings,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/TS3694#error3004
    Best of luck,
    Mario

  • Error 3004 when restoring iPhone?

    Hello everyone.
    I've been having this problem for two days now. I've been trying to restore my iPhone (iOS 7.0.3) since it's running slow and I want to update it to 7.0.4. My iPhone is on the 'connect to iTunes screen', and iTunes says
    I click OK then "Restore and Update", and it loads Extracting Software fine, pauses here for 2-3 seconds and continues
    It gets this far, then stops and I get the error;
    I've tried to make this clear and very easy to read (pictures, yay). If anyone can help me fix this problem, I'd gladly appreciate it and can return the favor somehow.
    Thanks for reading, and happy holidays!

    http://support.apple.com/kb/TS3694#3000
    Resolve communication issues
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
    Did you at any point have the iOS 7 beta on your device?  Have you ever done a jailbreak on this iPhone, or has this computer ever been used to jailbreak an iOS device?

  • Error 3014 when restoring iphone 3gs

    Hello everyone.
    This is my first post.
    I have an iphone 3gs 8 gig, which i have been using just fine for about a year now but yesterday I tried to update the software as I was running an old version (4.2 I think?) and the facebook ap and some others were no longer supported. So I updated my itunes to the latest version (10.7.021) then backed up my iphone to make sure I didnt lose any data/pictures. It then downloaded the new ios software and tried to update the iphone. It extracts the software fine, but hangs just after with the error message:
    "The iphone could not be restored, An unknown error occured (3014)"
    Im running windows XP on a toshiba satellite pro laptop, all my windows updates are up to date and I am connected correctly to the internet.
    Can somebody please help me as I now have a completely dead iphone
    If I cant get the new ios to work on this older 3GS is there a way I can instal a version that will work?
    This phone has never been jailbroken and I dont want to start doing that sort of thing now really..
    Any help is very gratefully received!!
    Carly

    Hi there, thanks for taking the time to reply. I have read every single post that I could find on this error code. Most are unhelpful posts such as yours, but the ones with actual advice I followed to the tee and still I cannot get my phone to restore. Ive turned off fvirewalls, connected via a cable, tried a different usb port (4) tried 2 different cables, tried connecting directly to my router and wirelessly all with absolutely no resolution.
    Do you have something else I could try rather than a patronising reply about ettiquette?
    thanks
    Carly

  • HT5654 when i am trying to restore my iPhone 5s from the recovery mode,it always stuck when restoring iPhone firmware. The message said " an unknown error occurred (1)". Tried all reboot, restart the iTunes etc. no luck

    when i am trying to restore my iPhone 5s from the recovery mode,it always stuck when restoring iPhone firmware. The message said " an unknown error occurred (1)". Tried all reboot, restart the iTunes etc. no luck

    we have same problem bro .. i dont know what to do.

  • TS3694 how do you solve a error 1015 when restoring a iphone from recovery mode?

    how do you solve a error 1015 when restoring a iphone from recovery mode?

    This error is generally exhibited when someone tries to downgrade iOS. See this support document http://support.apple.com/kb/TS3694
    This is the part you are looking for.
    Errors related to downgrading iOS
    The required resource cannot be found: This alert message occurs when your device has a newer version of iOS than what is available in iTunes. When troubleshooting a device that presents this alert message, go to Settings > General > About and check the version of iOS on the device. If it is newer than the latest released iOS version, the device may have a prerelease developer version of iOS installed. Installing an older version of iOS over a newer version is not supported. 
    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.

  • I upgrade my iPhone 4 to iOS 7, but cannot restore the backup "error when restoring iPhone (-1)", anyone know what should I do?

    I upgrade my iPhone 4 to iOS 7, but cannot restore the backup "error when restoring iPhone (-1)", anyone know what should I do?

    That error often indicates a hardware failure.Try restoring a few more times. If it consistently gives you that error, make an appointment at the genius bar to have it looked at.

  • Encountered error 6  when upgrading Iphone 5s from 7.1.2 to 8.3

    I encountered error 6  when upgrading Iphone 5s from 7.1.2 to 8.3
    I've tried upgrade iphone on three computers , the results are all the same.
    One of the computers successfully upgrade my ipad to 8.3.
    There are 2GB left on IPhone 5S before I perform the upgrade.
    It should be enough for iTunes to finish the process, right?
    But in the log, it says  "copier_file_error: /mnt2/mobile/Library/PreinstalledAssets/com_apple_MobileAsset_Font.cpio: No space left on device"
    why is that?
    Any way for me to continue the upgrade?  it seems it's almost done.
    Thank you
    the end of the log  is as below:
    [10:36:29.0714] Could not find libAppleSWDHIDFlashUpdater.dylib
    [10:36:29.0714] entering fixup_var
    [10:36:29.0714] entering update_var_directory_hierarchy
    [10:36:29.0714] replace_data_partition_path: moving /mnt1/private/var/mobile/Library/PreinstalledAssets to /mnt2/mobile/Library/PreinstalledAssets
    [10:36:29.0714] copier_file_error: /mnt2/mobile/Library/PreinstalledAssets/com_apple_MobileAsset_Font.cpio: No space left on device
    [10:36:29.0714] copy /mnt1/private/var/mobile/Library/PreinstalledAssets to /mnt2/mobile/Library/PreinstalledAssets failed: 0x2
    [10:36:29.0714] unable to copy directory: 2
    [10:36:29.0714] failed to replace path mobile/Library/PreinstalledAssets: 2
    [10:36:29.0714]
    [10:36:29.0714] ==== end of device restore output ====
    [10:36:30.0280] AMRAuthInstallDeletePersonalizedBundle
    [10:36:30.0421] <Restore Device <<<<<IMEI>>>>>>0>: Restore failed (result = 6)
    [10:36:30.0542] Restore completed, status:6
    [10:36:30.0542] Failure Description:
    [10:36:30.0542] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: 6
    [10:36:30.0542]    Depth:1 Error:無法完成作業。(AMRestoreErrorDomain 錯誤 6 - Failed to handle message type StatusMsg)
    [10:36:30.0542]       Depth:2 Error:無法完成作業。(AMRestoreErrorDomain 錯誤 6 - failed to fixup var)

    Hello there, Kenduck.
    It sounds like you are trying to update your iPhone 5s to the most current version of iOS and are getting an Error 6 message. The following Knowledge Base article offers up some great information in regards to that very error message:
    Get help with iOS update and restore errors - Apple Support
    Particularly:
    Check your security software
    Errors: 2, 4, 6, 9, 1611, 9006.
    Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
    Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
    If you still see the error message, check for USB connection issues.
    Thanks for reaching out to Apple Support Communities.
    Kind Regards,
    Pedro.

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